Title: Supplier partnerships, information quality, supply chain flexibility, supply chain integration and organisational performance: the Indian story

Authors: N. Vivek, Sandipan Sen, Katrina Savitskie, Sampath Kumar Ranganathan, Sudharani Ravindran

Addresses: PSG Institute of Management, PSG College of Technology, Coimbatore, India. ' Department of Management and Marketing, Southeast Missouri State University, Cape Girardeau, MO 63701, USA. ' Department of Management and Marketing, Arkansas State University, State University, AR 72467, USA. ' Austin E. Cofrin School of Business, University of Wisconsin-Green Bay, Green Bay, WI 54311, USA. ' PSG Institute of Management, PSG College of Technology, Coimbatore, India

Abstract: Supply chain management has become a critical strategic management tool and hence it plays a critical role in firm performance. This study researches the causal linkages between the supplier partnership, information quality, supply chain integration and supply chain flexibility on organisational performance. Using small-scale manufacturing as the setting in an emerging economy (India), the study results indicate that for any firm to improve performance, it must first improve its supplier partnerships and information quality. Based upon the study findings, managerial implications and a future research agenda are discussed.

Keywords: strategic partnerships; supplier partnerships; information quality; flexibility; organisational performance; India; strategic management; causal linkages; small-scale manufacturing; emerging economies; small and medium-sized enterprises; SMEs; Coimbatore; integrated supply chains; SCM; supply chain management.

DOI: 10.1504/IJISM.2011.040715

International Journal of Integrated Supply Management, 2011 Vol.6 No.2, pp.181 - 199

Published online: 17 Jun 2011 *

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