Title: Moving tele-monitoring and tele-treatment from promise to practice: a business model approach for a chronic lower back pain application

Authors: Rianne Huis in 't Veld, Erwin Fielt, Miriam Vollenbroek-Hutten

Addresses: Roessingh Research and Development, Roessinghsbleekweg, 33b, 7522, AH Enschede, The Netherlands. ' Information Systems Discipline, Faculty of Science and Technology, Queensland University of Technology, 126 Margaret Street, QLD 4000, Brisbane, Australia. ' Roessingh Research and Development, Roessinghsbleekweg, 33b, 7522, AH Enschede, The Netherlands

Abstract: The availability of new information and communication technologies creates opportunities for new, mobile tele-health services. While many promising tele-health projects deliver working R&D prototypes, they often do not result in actual deployment. We aim to identify critical issues than can increase our understanding and enhance the viability of the mobile tele-health services beyond the R&D phase by developing a business model. The present study describes the systematic development and evaluation of a service-oriented business model for tele-monitoring and -treatment of chronic lower back pain patients based on a mobile technology prototype. We address challenges of multi-sector collaboration and disruptive innovation.

Keywords: mobile telehealth; telemedicine; lower back pain; chronic back pain; health services; m-services; mobile services; business models; revenue models; healthcare innovation; healthcare delivery; R&D; healthcare technology; information technology; research and development; ICT; mobile technology; multi-sector collaboration; disruptive innovation.

DOI: 10.1504/IJHTM.2011.040483

International Journal of Healthcare Technology and Management, 2011 Vol.12 No.3/4, pp.333 - 349

Published online: 28 Mar 2015 *

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