Title: Quality assurance in technical education system through TQM paradigm
Author: Inderpreet Singh Ahuja
Address: University College of Engineering, Punjabi University, Patiala – 147 002, Punjab, India
Abstract: The impact of changes in global and national economic scenario is emergence of an era of global technological competitiveness. Ever increasing competition and rapidly changing customer demands warrant technologists and engineers to be continuously trained to meet challenges of knowledge-intensive new technologies. For technical education to be useful for 21st century requirements, technical institutions should set an example in propagating quality consciousness to manage the competitive environment. At a time when industrial concerns are vying with each other in procuring ISO certification, total quality management has become the need of the hour. Technical institutions have to make conscious effort to plan for world class technocrats to be sent out of their portals. This is where TQM has become highly relevant as a management philosophy for technical education. The present study emphasises at adoption of concurrent quality drives for technical education system for helping nations to produce technologically competitive human resource.
Keywords: total quality management; TQM; quality assurance; technical education; India; global competitiveness; technological competitiveness; competition; customer demands; technologists; engineers; knowledge-intensive technology; new technologies; quality consciousness; ISO certification; International Organization for Standardization; international standards; technocrats; higher education; universities; business continuity; risk management.
Int. J. of Business Continuity and Risk Management, 2011 Vol.2, No.1, pp.42 - 55
Available online: 11 May 2011