Title: Manufacturing performance measurement systems: a review

Authors: A.S. Babu, S.A. George, R.P. Mohanty

Addresses: Indian Institute of Technology, Bombay 400076, India. ' Indian Institute of Technology, Bombay 400076, India. ' The Associated Cement Companies Ltd., Bombay 400 020, India '

Abstract: This paper presents a review of performance measurement systems for manufacturing organisations and highlights the fact that most systems have deficiencies, such as: lacking strategic focus, not being externally connected, and encouraging short-termism etc. It discusses a performance linkage instrument to overcome these criticisms and explains a multi-level analytical model for application to manufacturing organisations.

Keywords: performance measurement systems; manufacturing strategy; total productivity; total quality.

DOI: 10.1504/IJMTM.2003.003699

International Journal of Manufacturing Technology and Management, 2003 Vol.5 No.5/6, pp.398 - 413

Published online: 02 Dec 2003 *

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