Title: Job satisfaction in private sector banks in India

Authors: Piyali Ghosh, Tripti Singh, Udita Mukherjee, Neelohit Prakash Tripathi

Addresses: School of Management Studies, Motilal Nehru National Institute of Technology, Allahabad 211004, India. ' School of Management Studies, Motilal Nehru National Institute of Technology, Allahabad 211004, India. ' School of Management Studies, Motilal Nehru National Institute of Technology, Allahabad 211004, India. ' Tata Teleservices Ltd., Lucknow, India

Abstract: Job satisfaction is considered to be one of the primary requirements of a well-run organisation. This study focuses on employees of private banks in India and aims to identify the factors/variables instrumental for their job satisfaction and to empirically test such identified variables with the help of a survey. Several factors/variables have been clubbed as: work aspects, compensation, training, career development, supervision and work life balance. Sample comprised managerial and non-managerial staff of selected private sector banks in India; total sample size was 102. Reliability analysis was carried out using Cronbach alpha and, thereafter, factor analysis was conducted to understand factor loadings on the identified variables.

Keywords: job satisfaction; private sector; banking; banks; work life balance; Cronbach|s alpha; Lee Cronbach; factor analysis; employees; work aspects; compensation; training; career development; supervision; managers; non-managerial staff; reliability analysis; factor loadings; variables; human resource management; HRM; India; Indian culture; business management.

DOI: 10.1504/IJICBM.2010.034388

International Journal of Indian Culture and Business Management, 2010 Vol.3 No.5, pp.560 - 576

Published online: 02 Aug 2010 *

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