Title: Online atmospherics: the impact of colour and music on purchase intention

Authors: Kelly Price

Addresses: Department of Management and Marketing, East Tennessee State University, P.O. Box 70699, Johnson City, TN37614 – 0699, USA

Abstract: This study examines the online atmospheric cues of colour and music and their impact upon feeling and purchase intention of consumers in the online environment. The research design was experimental and used data from a questionnaire. A pilot test of the instrument was conducted. The final questionnaire contained 39 items and a demographic section. A total of 200 questionnaires were collected. Participants were exposed to a specific set of online atmospheric elements. Results indicated a difference in regard to purchase intention when exposed to different colour. Results also found a correlation between feeling and internet purchase intention. Managerial and theoretical implications are discussed along with future research suggestions.

Keywords: online atmospherics; colour; music; purchase intention; online environments; internet; world wide web; shopping; atmospheric cues; consumer behaviour; purchasing; feeling; customers; electronic marketing; e-marketing; electronic retailing; e-retailing.

DOI: 10.1504/IJEMR.2010.032868

International Journal of Electronic Marketing and Retailing, 2010 Vol.3 No.2, pp.97 - 113

Published online: 26 Apr 2010 *

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