Title: Relationships among factors related to employee perceptions of the green movement in organisations

Authors: Lillian Y. Fok, Susan M.L. Zee, Sandra J. Hartman

Addresses: Department of Management, University of New Orleans, New Orleans, LA 70148, USA. ' Department of Marketing and Supply Chain Management, Southeastern Louisiana University, Hammond, LA 70402, USA. ' Department of Management, University of New Orleans, New Orleans, LA 70148, USA

Abstract: In this research, we examine whether organisations of differing size (large vs. small) and focus (regional vs. national/international) differ on several variables related to the green movement and Quality Management (QM). The variables examined include organisational green orientation, organisational culture, employee perceptions of organisational green orientation, QM maturity, and outcomes, in terms of positive impacts of the green movement and organisational performance. We find evidence for differences in use of traditional QM tools for large vs. small organisations and for both traditional and advanced QM tools in organisations differing in focus.

Keywords: green movement; environmental movement; environmental issues; quality management maturity; organisational culture; employee perceptions; green orientation; organisational performance; firm size.

DOI: 10.1504/IJSS.2009.032175

International Journal of Services and Standards, 2009 Vol.5 No.4, pp.316 - 332

Published online: 14 Mar 2010 *

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