Title: Life-event modelling framework for e-government integration

Authors: Farzad Sanati, Jie Lu

Addresses: Faculty of Engineering & Information Technology, University of Technology, Sydney, PO Box 123, Broadway NSW 2007, Australia. ' Faculty of Engineering & Information Technology, University of Technology, Sydney, PO Box 123, Broadway NSW 2007, Australia

Abstract: Ability to offer a citizen-centric view of government model is the key to a successful e-government service. Life-event model is the most widely adopted paradigm supporting the idea of composing a single complex e-government service that corresponds to an event in a citizen|s life. Elementary building blocks of Life-event are based on atomic services offered from multiple government agencies. This study found that methodological mechanics of service integration and in particular the requirements engineering for composite services has been overlooked. Purpose of this study is to define obstacles of achieving e-government service delivery integration, and suggests a framework based on ontological analysis and modelling. Proposed framework that shall be called E-Service Integration Modelling (E-SIM) is based on the extensive use of Life-event concept. This paper proposes a top-down abstraction approach in requirements elicitation and modelling to define and implement the phenomenon of Life-event in context of e-government.

Keywords: e-government; electronic government; service delivery; life-event models; meta-modelling; semantic ontology; atomic services; government agencies; requirements engineering; composite services; ontological analysis; e-service integration modelling; E-SIM.

DOI: 10.1504/EG.2010.030927

Electronic Government, an International Journal, 2010 Vol.7 No.2, pp.183 - 202

Published online: 12 Jan 2010 *

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