Title: ICT risk for government financial management information system

Authors: Kongkiti Phusavat, Pornthep Anussornnitisarn, Rosemarin Sukhasem, Bordin Rassameethes, Binshan Lin

Addresses: Faculty of Engineering, Kasetsart University, Bangkok 10900, Thailand. ' Faculty of Engineering, Kasetsart University, Bangkok 10900, Thailand. ' Faculty of Engineering, Kasetsart University, Bangkok 10900, Thailand. ' Faculty of Business Administration, Kasetsart University, Bangkok 10900, Thailand. ' Department of Management and Marketing, Louisiana State University in Shreveport, One University Place, Shreveport, LA 71115, USA

Abstract: The paper deals with the development of risk management plans for the Information Technology Center of Department of Comptroller General under Ministry of Finance in Thailand. There were a total of 14 risk factors that would potentially impact the operations of the Government Financial Management Information System. The dependency on contractors, and public protests and riots were perceived to be a high risk contributor. Afterwards, the plans to help minimise or transfer risk were developed such as benchmarking, backup site, remote control centre and contractor audits. Furthermore, the discussions with the members from other public agencies and private firms were made. The international comparisons were also conducted. Finally, the implications were discussed.

Keywords: electronic government; e-government; risk management; risk matrix; financial management; information systems; ICT; information technology; communications technology; Ministry of Finance; Thailand; central government; public protests; riots; risk factors; risk minimisation; risk transfer; benchmarking; backup sites; remote control centres; contractor audits; public agencies; private firms; international comparisons; planning.

DOI: 10.1504/EG.2010.030922

Electronic Government, an International Journal, 2010 Vol.7 No.2, pp.101 - 119

Published online: 12 Jan 2010 *

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