Title: Employee characteristics for IT workers in a transition job market

Authors: Charles H. Mawhinney, Janos Fustos, Wayne Haga, Kathryn Marold, Abel A. Moreno, Joseph S. Morrell, Gerard J. Morris, Norman Pence

Addresses: Metropolitan State College of Denver, Campus Box 45, P.O. Box 173362, Denver, CO 80217, USA. ' Metropolitan State College of Denver, Campus Box 45, P.O. Box 173362, Denver, CO 80217, USA. ' Metropolitan State College of Denver, Campus Box 45, P.O. Box 173362, Denver, CO 80217, USA. ' Metropolitan State College of Denver, Campus Box 45, P.O. Box 173362, Denver, CO 80217, USA. ' Metropolitan State College of Denver, Campus Box 45, P.O. Box 173362, Denver, CO 80217, USA. ' Metropolitan State College of Denver, Campus Box 45, P.O. Box 173362, Denver, CO 80217, USA. ' Metropolitan State College of Denver, Campus Box 45, P.O. Box 173362, Denver, CO 80217, USA. ' Metropolitan State College of Denver, Campus Box 45, P.O. Box 173362, Denver, CO 80217, USA

Abstract: The bursting of the dot-com bubble in the early 2000s resulted in a tightening of the belt in most sectors but especially in Information Technology. Two key issues faced by employees and would-be employees were: (1) how to get a job in this tight market? and (2) just as significant, how to keep a job in this market? This paper seeks to determine what set of characteristics is important in hiring new employees, what set of characteristics is important in retaining current employees and how the two sets of characteristics compare.

Keywords: computer personnel research; intercultural information management; information technology employment; outsourcing; offshoring; employee characteristics; job skills; IT workers; transition job markets; employee retention; employee hiring.

DOI: 10.1504/IJIIM.2010.030711

International Journal of Intercultural Information Management, 2010 Vol.2 No.1, pp.68 - 78

Published online: 31 Dec 2009 *

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