Title: A process view of technology management – implications for R&D

Authors: John Cheese, Bob Whelan

Addresses: Centre for Exploitation of Science and Technology, 5 Berners Road, London N1 OPW, UK. ' Centre for Exploitation of Science and Technology, 5 Berners Road, London N1 OPW, UK.

Abstract: Business Process Analysis suggests new types of customer for research and development (the business |cluster|) and reinforces the importance of research outputs being seen in context – the application of technology to create customer value within the business. Public collaborative technology programmes are themselves a business process designed to support the wealth-creating capability of the host nation. Identifying the real customer for public R&D programmes becomes a serious issue. The implications for technology management will be described based on recent studies in both the public and private sector.

Keywords: business process analysis; collaborative technology; technology management; research and development; public R&D programmes; business clusters.

DOI: 10.1504/IJTM.1996.025435

International Journal of Technology Management, 1996 Vol.11 No.3/4, pp.315 - 328

Published online: 22 May 2009 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article