Title: Six Sigma implementation strategies for technological institutions in India

Authors: D. Santhosh Rajan, S. Jose, L. Suganthi, Anand A. Samuel

Addresses: Department of Management Studies, Anna University, Chennai 600 025, Tamilnadu, India. ' Department of Mechanical Engineering, St. Joseph's College of Engineering, Chennai 600 119, Tamilnadu, India. ' Department of Management Studies, Anna University, Chennai 600 025, Tamilnadu, India. ' VIT University, Vellore 632 014, Tamilnadu, India

Abstract: India has accepted liberalisation as an instrument of its economic policy. It follows that Indian markets are now open and that domestic products have to compete in the global economy with those from other countries for a share even in our own neighbourhood market. In the globalised economy, the competence and the quality of our products have to meet the world standards. In preparing India for the task, no other system of the society has a crucial role to play as that of higher education and especially technical education. This paper provides a strategy to predict the effectiveness of a technological institution using conjoint techniques. A model has been developed to achieve Six Sigma in technological institutions. Achievable highest percentage of efficiency for an institution is found to be 93%, with optimal controllable factors. Governance of technological institutions is ranked first, followed by knowledge assimilation in importance ranking.

Keywords: quality improvement; predictive modelling; technological institutions; six sigma implementation; knowledge assimilation; higher education.

DOI: 10.1504/IJSSCA.2009.025167

International Journal of Six Sigma and Competitive Advantage, 2009 Vol.5 No.2, pp.156 - 172

Published online: 14 May 2009 *

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