Int. J. of Management and Decision Making   »   2009 Vol.10, No.1/2

 

 

Title: KM in SMEs: a research agenda

 

Author: Emmanouil Ergazakis, Kostas Ergazakis, Alexandros Flamos, Yannis Charalabidis

 

Addresses:
School of Electrical and Computer Engineering, National Technical University of Athens, 9, Iroon Polytechniou str., Zografou, 15773, Athens, Greece.
School of Electrical and Computer Engineering, National Technical University of Athens, 9, Iroon Polytechniou str., Zografou, 15773, Athens, Greece.
School of Electrical and Computer Engineering, National Technical University of Athens, 9, Iroon Polytechniou str., Zografou, 15773, Athens, Greece.
School of Electrical and Computer Engineering, National Technical University of Athens, 9, Iroon Polytechniou str., Zografou, 15773, Athens, Greece

 

Abstract: KM is an emerging area, which has gained interest by both enterprises and academics. The effective implementation of a KM strategy is considered as a 'must' and as a precondition of success for contemporary enterprises, as they enter the era of knowledge economy. Big enterprises seem to have fully realised the importance of KM for their operation and the advantages that can offer and in this way, the majority of proposed methodologies, systems and tools (from the part of the research community) is addressed/concerned with big enterprises. This is not the case however for SMEs, the majority of which seem to consider KM as a non-affordable luxury and consequently, the research regarding KM and SMEs has been slow in formulating respective frameworks, methodologies and tools and there are still many pending issues that have to be addressed. However, KM has a lot to offer to SMEs. In this way, this paper attempts to propose a research agenda for the relation of KM and SMEs. The discussion presented in this paper should be of value to researchers and practitioners.

 

Keywords: SME knowledge management; KM; small and medium-sized enterprises; SMEs; methodologies; tools.

 

DOI: 10.1504/IJMDM.2009.023916

 

Int. J. of Management and Decision Making, 2009 Vol.10, No.1/2, pp.91 - 110

 

Available online: 18 Mar 2009

 

 

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