Title: Enterprise 2.0: what models are emerging? The results from a 70 case-based research

Authors: Mariano Corso, Antonella Martini, Andrea Pesoli

Addresses: School of Management, Polytechnic of Milano, Piazza L. Da Vinci, 20133 – Milano (I), Italy. ' Faculty of Engineering, University of Pisa, Via Diotisalvi, 2, 56100 – Pisa (I), Italy. ' School of Management, Polytechnic of Milano, Piazza L. Da Vinci, 20133 – Milano (I), Italy

Abstract: |Enterprise 2.0| or E2.0 refers to a set of organisational and technological approaches steered to enable new organisation models based on open involvement, emergent collaboration, knowledge sharing, internal/external social network development and exploitation. It aims to respond to the new features and needs of people and boosts flexibility, adaptability and innovation. Based on evidence from 70 case studies and a co-laboratory approach, the article analyses what E2.0 models are emerging in companies. The challenge for management theory is to provide empirically grounded and actionable knowledge for companies to design and implement new Information and Communication Technology (ICT)-enabled (virtual) working environments able to extend the boundaries of their knowledge creation to their mobile workers, customers and suppliers.

Keywords: ICT driven innovation; enterprise 2.0; survey; case studies; E2.0; organisational models; open involvement; emergent collaboration; knowledge sharing; social networking; virtual environments; knowledge creation.

DOI: 10.1504/IJKL.2008.022891

International Journal of Knowledge and Learning, 2008 Vol.4 No.6, pp.595 - 612

Published online: 31 Jan 2009 *

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