Title: The usefulness of VSM-based representations in organisational work

Authors: Markus Bronnimann

Addresses: University of St. Gallen, Dufourstrasse 50, 9000 St. Gallen, Switzerland

Abstract: This contribution tries to apply the Viable System Model (VSM) in a |useful| way from the viewpoint of a practitioner. The system examined is the University of St. Gallen. This case study discusses the potential of a VSM-based view of an organisation, helping to analyse the way such an organisation actually works by pointing out actual problems with precision, while also acknowledging the limits of this model|s application. This common understanding is an important groundwork for the successful implementation of a strategy. This paper demonstrates the considerable advantage of working with VSM. It is an effective and productive model.

Keywords: practical applications; VSM; viable system model; organisational charts; organisations analysis; organisational design; organisational structure; university organisation; university administration; universities; higher education.

DOI: 10.1504/IJASS.2008.022802

International Journal of Applied Systemic Studies, 2008 Vol.2 No.1/2, pp.177 - 192

Published online: 26 Jan 2009 *

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