Title: The impact of strategy, leadership and culture on organisational performance: a case study of an SME

Authors: Nicholas O'Regan, Uwe Lehmann

Addresses: Bristol Business School, Coldharbour Lane, Bristol BS16 1QY, UK. ' Bristol Business School, Coldharbour Lane, Bristol BS16 1QY, UK

Abstract: This paper presents the main findings of a case study conducted in an SME manufacturing firm in the UK to determine the applicability of strategy, leadership and culture to overall corporate performance. The findings indicate that corporate strategy impacts positively on culture and organisational performance. Specifically, the findings indicate that enhanced effectiveness in communication and functional coordination are key drivers of the success of the strategy being pursued. The study also shows that leadership is a key factor in the implementation of strategic plans and a key link between the subsidiary and the holding company.

Keywords: strategy; leadership; corporate performance; UK; United Kingdom; manufacturing SMEs; case study; organisational culture; strategic planning; small and medium-sized enterprises.

DOI: 10.1504/IJPMB.2008.021790

International Journal of Process Management and Benchmarking, 2008 Vol.2 No.4, pp.303 - 322

Published online: 04 Dec 2008 *

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