Title: Employee communication, information technology use, and mandatory training

Authors: Sweety Law, Milton Mayfield, Jacqueline Mayfield

Addresses: College of Business and Economics, California State University – East Bay, 25800 Carlos Bee Boulevard, Hayward, 94542 CA, USA. ' Division of International Business and Technology Studies, Texas A&M International University, 5201 University Blvd., Laredo, TX 78041, USA. ' Division of International Business and Technology Studies, Texas A&M International University, 5201 University Blvd., Laredo, TX 78041, USA

Abstract: E-training is becoming an important part of organisational practices intended to support the workforce. This study examined links between a worker|s perceptions of a first-time e-training program and two outcomes: The worker|s attitude towards sexual harassment, and the worker|s expected behaviour in dealing with it. Using a structural equation model to analyse the data, the authors found that the link between training and behaviour is complex. The overall positive link between training and behaviour is due to training|s strong positive effect on worker attitude. Incorporating qualitative data that was also gathered, implications for sexual harassment training and e-training are discussed.

Keywords: e-training; sexual harassment; training effectiveness; situated learning; decontextualised learning; culture; employee communication; information technology; mandatory training; structural equation modelling; worker attitude; online training.

DOI: 10.1504/IJLSE.2009.021531

International Journal of Liability and Scientific Enquiry, 2009 Vol.2 No.1, pp.26 - 39

Published online: 30 Nov 2008 *

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