Title: User acceptance of prepayment metering systems in India

Authors: Kakoli Bandyopadhyay

Addresses: Department of Information Systems and Analysis, College of Business, Lamar University, PO Box 10033, Beaumont, TX 77710, USA

Abstract: The prepayment metering system is an Information Technology-based innovation which involves the purchase of electricity by consumers before its use. Utility companies throughout the world are now experimenting with this technology. While there are several million prepayment installations around the world, there are only a few thousands in India. However, the acceptance of the system is growing in India. As utilities invest in prepayment metering systems, consumer acceptance of the technology becomes an increasingly critical management issue. This study uses the Unified Theory of Acceptance and Use of Technology model to investigate the factors that influence the user acceptance of the prepayment metering systems in India.

Keywords: India; prepayment metering systems; user acceptance; Unified Theory of Acceptance and Use of Technology; UTAUT; electricity meters; technology acceptance.

DOI: 10.1504/IJICBM.2008.018625

International Journal of Indian Culture and Business Management, 2008 Vol.1 No.4, pp.450 - 465

Published online: 02 Jun 2008 *

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