Title: Achieving successful EPR implementation with the penta-stage model

Authors: Rajeev K Bali, Nilmini Wickramasinghe

Addresses: Knowledge Management for Healthcare (KARMAH) research subgroup, Biomedical Computing and Engineering Technologies Applied Research Group (BIOCORE), Faculty of Engineering and Computing, Coventry University, Priory Street, Coventry, CV1 5FB, UK. ' Center for the Management of Medical Technology (CMMT), Stuart School of Business, Illinois Institute of Technology, 565 W.Adams Street, Chicago, IL 60661, USA

Abstract: Electronic patient record (EPR) systems are currently being implemented in a plethora of healthcare organisations on both sides of the Atlantic. These systems, through their ability to integrate several functions and provide seamless access to information, are expected to enable value-driven patient-centric healthcare delivery. At a time when healthcare globally is under tremendous pressure, EPR appears to be the panacea. However, EPR implementation has major organisational and cultural implications that to date have not been addressed and thus play a major role in the less than optimal results currently being experienced post EPR implementation. To address this issue, we discuss the need to incorporate the Penta-Stage model developed by analysing various EPR implementations in healthcare settings in both the UK and the USA.

Keywords: electronic patient records; information technology; organisational behaviour; organisational culture; EPR implementation; healthcare technology; UK; USA; United Kingdom; United States.

DOI: 10.1504/IJHTM.2008.016850

International Journal of Healthcare Technology and Management, 2008 Vol.9 No.1, pp.97 - 105

Published online: 25 Jan 2008 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article