Title: A process-based Knowledge Management framework supported by ARIS Enterprise Modelling architecture

Authors: Stavros T. Ponis, Ilias P. Tatsiopoulos, George Vagenas, Epaminondas Koronis

Addresses: Faculty of Mechanical Engineering, Section of Industrial Management and Operational Research, National Technical University of Athens, 157 80 Zografos, Greece. ' Faculty of Mechanical Engineering, Section of Industrial Management and Operational Research, National Technical University of Athens, 157 80 Zografos, Greece. ' Faculty of Mechanical Engineering, Section of Industrial Management and Operational Research, National Technical University of Athens, 157 80 Zografos, Greece. ' Industrial Relations and Organisational Behaviour Group, Warwick Business School, University of Warwick, Coventry CV4 7AL, UK

Abstract: Knowledge and its management have been respectively accepted as a critical resource and a core business competency. Despite that literature proves the existence of a gap between the theoretical considerations of Knowledge Management (KM) and their efficient application. Such lacking, we argue, derives from the missing link between a framework of Knowledge Management and the particular methods and guidelines of its implementation. In an attempt to bridge this gap, an original, process-based holistic Knowledge Management framework is proposed, aiming to address the problem of knowledge management application and performance by utilising a set of well accepted Enterprise Modelling (EM) methods and tools.

Keywords: enterprise modelling; ARIS architecture; knowledge management; KM implementation; KM framework; KM application.

DOI: 10.1504/IJASS.2007.015587

International Journal of Applied Systemic Studies, 2007 Vol.1 No.2, pp.168 - 187

Published online: 01 Nov 2007 *

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