Title: The relationship between individual differences, culture, anxiety, computer self-efficacy and user performance

Authors: Ravi Paul, Richard D. Hauser, John H. Bradley

Addresses: Department of MIS, College of Business East Carolina University, Greenville, NC 27858, USA. ' Department of MIS, College of Business East Carolina University, Greenville, NC 27858, USA. ' Department of MIS, College of Business East Carolina University, Greenville, NC 27858, USA

Abstract: The purpose of this research was to comprehensively examine the relationships between Computer Anxiety (CA), culture, Computer Self-Efficacy (CSE) and user performance in a training setting. This study sought to extend previous research by longitudinally examining the impacts of individual differences, culture, CA and CSE concurrently on actual performance in a training setting. To accomplish this, previously validated instruments were used to measure culture, CA and CSE. Actual performance was measured using a standardised, hands-on database test and the results analysed using correlation analysis. Support was found for all the four hypotheses.

Keywords: culture; computer self-efficacy; database self-efficacy; computer anxiety; CA; individual differences; training; user performance; training; information systems.

DOI: 10.1504/IJISCM.2007.015116

International Journal of Information Systems and Change Management, 2007 Vol.2 No.2, pp.125 - 138

Published online: 17 Sep 2007 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article