Title: Developing an SME-based integrated TPM–Six Sigma strategy

Authors: Andrew Thomas, Gareth Lewis

Addresses: Logistics Systems Dynamics Group, Cardiff Business School, Colum Road, Cardiff University, CF10 3EU, UK. ' Logistics Systems Dynamics Group, Cardiff Business School, Colum Road, Cardiff University, CF10 3EU, UK

Abstract: The effective implementation of Six Sigma within UK manufacturing industries, in particular SMEs, may be considered poor. This paper develops and applies a combined TPM and Six Sigma strategy in a sample SME in order to eradicate a major CTQ issue. It highlights the approach employed, the tools and techniques used and shows the savings that were made through the structured application of a combined TPM/DMAIC procedure. Through the correct application of TPM and Six Sigma methods, this paper identifies the optimum parameter settings and the maintenance activities, which enabled the company to eradicate the CTQ issues and achieve significant improvements in product quality, cost and delivery from a modest financial outlay. The application of the strategy and the resulting conclusions as to its effectiveness for the industry is the real value of this paper. This paper will be valuable for quality professionals, design engineers and manufacturing specialists in a wide range of industries.

Keywords: lean six sigma; DMAIC; total productive maintenance; TPM; Ccritical to quality; CTQ; Taguchi methods; design of experiments; DOE; autonomous maintenance; UK manufacturing; United Kingdom; SMEs; small and medium-sized enterprises.

DOI: 10.1504/IJSSCA.2007.015067

International Journal of Six Sigma and Competitive Advantage, 2007 Vol.3 No.3, pp.228 - 247

Published online: 09 Sep 2007 *

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