Title: Successful change management from strategy to transformation: results of an EC project

Authors: Guenther Schuh, Mathias Mueller, Lueder W. Tockenbuerger, Hans R. Tanner

Addresses: ITEM-HSG, Unterstrasse 22, CH-9000 St. Gallen, Switzerland. ITEM-HSG, Unterstrasse 22, CH-9000 St. Gallen, Switzerland. ITEM-HSG, Unterstrasse 22, CH-9000 St. Gallen, Switzerland. Schuh Complexity Management Inc., 449 Pleasant Hill Rd., Lilburn, GA 30047, USA

Abstract: Change projects seldom end with success when special or chosen employees such as expert rounds or lead staff create strategies, concepts and plans for their implementation while the rest of the employees are treated like chess figures. The change management concept MOTION, which results from an EC project, is based on these recognitions - the team oriented participative analysis and construction of the enterprise processes - and creates transparency of the overlapping process functions for the participants from strategy to transformation.

Keywords: active integration of employees; business process reengineering; change management; enterprise modelling.

DOI: 10.1504/IJMTM.2002.001438

International Journal of Manufacturing Technology and Management, 2002 Vol.4 No.1/2, pp.90-95

Published online: 03 Jul 2003 *

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