Title: The phenomenon of e-business networking: a critical review

Authors: Sid Ghosh, Martijn Bertisen

Addresses: The Business School, Bournemouth University, Bournemouth House, 19 Christchurch Road, Bournemouth, BH1 3LH, UK. ' E-Commerce Department, Dixons Group, UK

Abstract: Today|s fast-moving global business environment is forcing e-businesses to experiment with new forms of operational organisations. Collaborative strategic networking is essential in order to survive and succeed in the new economy emerging from the e-phenomenon. Networking, however, is a very advanced and complex form of cooperation, requiring careful consideration and critical evaluation of many e-business aspects. On the basis of the critical review of literature, this paper proposes a conceptual model for e-business networking consisting of 18 Critical Success Factors (CSF), integrated in four categories – in which strategic network performance represents the core, surrounded by network marketing, network design and network value delivery. This categorisation is important for practical applicability of the model. Based on the findings of a pilot survey among e-businesses, an importance index of CSF was developed, supporting the criticality of the success factors. This paper also provides specific suggestions for further improvement and development of the proposed model.

Keywords: e-business networking; critical success factors; importance index; sustainable competitive advantages; electronic business; strategic networking; collaboration; cooperation; network performance; network marketing; network design; network value delivery.

DOI: 10.1504/IJITM.2007.014003

International Journal of Information Technology and Management, 2007 Vol.6 No.2/3/4, pp.250 - 270

Published online: 10 Jun 2007 *

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