Title: The information systems strategy in a precision engineering company

Authors: G. Netherwood, M. Ramsay

Addresses: Department of Mechanical and Manufacturing Systems Engineering, Royal Melbourne Institute of Technology, Bundoora East Campus, PO Box 71, Bundoora, Victoria 3083, Australia. George Lovitt (Manufacturing) Pty Ltd., PO Box 209, Greensborough, 3088 Victoria, Australia

Abstract: This paper investigates the information system strategy of Lovittools, a medium sized precision engineering company in Melbourne, Australia. The company is increasingly aware that it must have information systems that support its business and manufacturing strategies. In the absence of a suitable proprietary system, it has developed its own system. The company view of the key benefits of information have evolved in the course of this successful development and implementation. The company is now extending the scope of its information strategy, and has achieved significant tangible benefits from its initial explorations of the internet. This paper describes the evolution of the information systems at Lovittools, and the perceptions and plans of the management team.

Keywords: manufacturing; information systems; internet; intranet; precision engineering; total quality management.

DOI: 10.1504/IJITM.2002.001196

International Journal of Information Technology and Management, 2002 Vol.1 No.2/3, pp.202-210

Published online: 01 Jul 2003 *

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