Title: The relationship between training and satisfaction: the case of personal and collective protection equipment

Authors: Renato Lopes Da Costa; Leandro Pereira; Álvaro Dias; Rui Gonçalves

Addresses: Business Research Unit – BRU-IUL, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' WINNING Lab, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' ISCTE – Instituto Universitário de Lisboa, Universidade Lusófona de Humanidades e Tecnologias, Lisbon, Portugal ' ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal

Abstract: The objective of this research is to analyse the influence of HRM practices of training in the use and satisfaction of protective equipment. Exposed to physical and psychological risks and daily wear and tear, the need arises to value occupational safety and health (OSH) to protect workers and make them more prepared and protected for the risks inherent to the wear and tear of the profession. The methodology used in this study was quantitative and was based on 97 questionnaires to professionals in the area. Findings indicate that HRM practices such as training is a strategic factor for organisational satisfaction, with the participation of workers in the choice of protective equipment being one of the factors for creating the same satisfaction. It can also be concluded that training is a critical pillar in the success of the company, having a direct and positive impact on job satisfaction.

Keywords: training; satisfaction; HR practices; protection equipment; job satisfaction.

DOI: 10.1504/IJWOE.2020.113695

International Journal of Work Organisation and Emotion, 2020 Vol.11 No.4, pp.302 - 322

Received: 26 Aug 2020
Accepted: 11 Sep 2020
Published online: 18 Mar 2021 *

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