Title: Improvement of I&C structures via an XMS

Authors: Sven K. Mertens, Heiko Gsell

Addresses: Communication Design and Steering, Unilog Avinci GmbH, Hamborner Strabe 53, D-40472 Dusseldorf, Germany. ' Division Product Development, Process Planning and Computer Aided Engineering, Bremen Institute of Industrial Technology and Applied Work Science (BIBA), Hochschulring 20, D-28359 Bremen, Germany

Abstract: The Extended Management System (XMS) presented in this paper is a management system which aims at harmonising the information exchange within companies and organisations, as well as along value chains. It forms an extensive concept for designing Information and Communication (I&C) structures in an organisation. Supported by information technologies, the concept determines employees| authorities and responsibilities depending on specific situations and realises personal job enlargement. The XMS tends to record the current state of an organisation and to configure it oriented to its demands. The ideas concerning the XMS carried out in this paper, as well as the implications of the system, will be reflected and discussed in Section 3 along defined themes considering product development as an example. Thus, the benefit of this concept for a company or an organisation will be verified.

Keywords: extended management system; XMS; process design; human-agent interaction; information quality; product development; information exchange; communication.

DOI: 10.1504/IJTIP.2006.010508

International Journal of Technology Intelligence and Planning, 2006 Vol.2 No.1, pp.33 - 45

Published online: 27 Jul 2006 *

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