Title: Intellectual capital and strategic human resource management in social service non-profit organisations in Australia

Authors: Eric Kong, S. Bruce Thomson

Addresses: School of Commerce, Charles Sturt University, Boorooma Street, Wagga Wagga, NSW 2678, Australia. ' Department of Management, Monash University, Melbourne, Victoria 3800, Australia

Abstract: Very little systematic research has focused on the Intellectual Capital (IC) and Strategic Human Resource Management (SHRM) link in the social service non-profit sector. Using data gathered from Australian Social Service Non-profit Organisations (SSNPOs), this paper fills this gap by building a nascent body of literature that put forth that IC plays a central role in SHRM in SSNPOs. SSNPO executives perceived IC as a tool to capture a complete picture of organisational potential, thus providing the necessary picture to formulate strategy for long-term development. Finally, the paper proposes a new model which illustrates that IC drives SHRM in the social service non-profit sector.

Keywords: intellectual capital; strategic HRM; human resource management; HRM; SHRM; social services; non-profit organisations; Australia; non-profit sector.

DOI: 10.1504/IJHRDM.2006.010396

International Journal of Human Resources Development and Management, 2006 Vol.6 No.2/3/4, pp.213 - 231

Published online: 18 Jul 2006 *

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