Stakeholders in the middle of life of complex products: understanding the role and information needs
by Elaheh Gholamzadeh Nabati; Klaus-Dieter Thoben; Morice Daudi
International Journal of Product Lifecycle Management (IJPLM), Vol. 10, No. 3, 2017

Abstract: Middle of life (MOL) of complex engineering products involves various groups of stakeholders. Products are getting smarter. Furthermore, there is a trend to offer complex engineering products in combination with services. This trend changes current roles of stakeholders in MOL and enables new ones. Existing literature so far lacks a systematic and extensive analysis of the stakeholders within MOL. Therefore, the objectives of this paper are to identify stakeholders in MOL; identify and model relationships among the stakeholders; identify data and information needs of stakeholders and propose appropriate techniques for data analytics to support accomplishment of stakeholders' needs. These objectives are realised by conducting literature survey and interviews. This research focuses on two case studies: offshore wind turbines and commercial airplanes. The paper achieves a systematic perspective on potential stakeholders of MOL and their relationships. Moreover, it proposes supporting approaches for data analytics to satisfy information needs of the stakeholders.

Online publication date: Thu, 19-Oct-2017

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