Cultivating the wisdom of personnel through internal crowdsourcing Online publication date: Tue, 25-Apr-2017
by Kaisa Henttonen; Tommi Rissanen; Päivi Eriksson; Jukka Hallikas
International Journal of Information Technology and Management (IJITM), Vol. 16, No. 2, 2017
Abstract: The paper focuses on internal crowdsourcing as a key mechanism through which human resources can be integrated into innovation processes. The theoretical part of the study outlines internal crowdsourcing as a form of co-creation and integrates this with a practice-based view of innovation. In our multiple case study, we examine participatory innovation practice and related activities in three large organisations. We collected data from three different groups of people representing the personnel of these organisations. The analysis was based on qualitative content analysis and comparison of the cases. In our study, we divided the co-creation process into three phases: 1) co-ideation; 2) co-evaluation; 3) co-upgrading/idea redevelopment. The analysis shows that each phase included a number of specific activities necessary to enhance both creativity and efficiency in the process. For innovative companies and their managers, the study offers practical insights into how they can cultivate the wisdom of their personnel.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Information Technology and Management (IJITM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook