Business process outsourcing sector in Visegrad Group
by Katarzyna Budzyńska
International Journal of Innovation and Learning (IJIL), Vol. 21, No. 1, 2017

Abstract: More and more companies decide to build their own branch offices or transfer some functions outside of the company and out of the country, where the main office is located. Offshoring is very often a strategic decision for a company. It allows to increase the competitiveness in the market for the company. If offshoring is carried out properly it can considerably contribute to the improvement of the operational efficiency and it enables it to focus on the core business. The use of this management model makes it possible to give an opportunity to use a unique know-how, technology and competencies. The aim of this article is to define the concept of offshoring and to list its advantages and disadvantages. This article gives a brief description of the BPO sector in Visegrad Group. These countries have an opportunity to attract foreign investments from the BPO/SSC sector owing to the cost competitiveness and relatively high quality of human resources. Therefore, the state and the municipal governments should understand in which specialisation they can compete on the offshoring market. They should also emphasise promotion, which would help them compete in Europe.

Online publication date: Tue, 06-Dec-2016

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Innovation and Learning (IJIL):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com