Organisational determinants of export performance: evidence from exporting firms in Batam, Indonesia
by Yudi Fernando; Agustina Fitrianingrum; Christopher Richardson
International Journal of Business Excellence (IJBEX), Vol. 11, No. 1, 2017

Abstract: Organisational determinant factors are seen as resources, assets and capabilities that can be managed by a firm itself to achieve its objectives. The export performance (EP) of electrical and electronic (E&E) firms on the Indonesian island of Batam has been fluctuating and declining for several years. This phenomenon must be addressed accordingly in order to stabilise national economic growth. It is the responsibility of academicians, practitioners, and policy makers to understand the complexities of EP by exploring the factors that significantly influence it. To examine the link between organisational determinants and EP, the data were collected from E&E firms in Batam. The results indicate that export marketing strategy, firm characteristics and capabilities, and management characteristics are positively and significantly linked to EP. These findings suggest that, in light of the highly volatile and uncertain economic environment, short product life cycles, as well as frequent and unpredictable changes in demand, it is imperative that firms are able to respond to environmental changes.

Online publication date: Thu, 01-Dec-2016

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