Co-consumption and co-production inside a brand community: a socio-cognitive perspective
by Badri Munir Sukoco; Wann-Yih Wu; Hsih-Hsien Liu
International Journal of Internet Marketing and Advertising (IJIMA), Vol. 10, No. 1/2, 2016

Abstract: This study adopts social cognitive theory to investigate knowledge sharing behaviour, co-consumption and co-production, among members inside a brand community. Moreover, this study proposes that members of such community form two general expectations from the community, self-related and socially related expectations. Responses from members of the Wii community indicate that markers of brand community as an environmental factor form members' expectations and enact knowledge sharing behaviour. Further, the results exhibit that socially related expectations positively influence knowledge sharing behaviour, while self-related expectations have opposite effects. In summary, this study demonstrates the relevance of brand community markers and members' expectations which provides a new perspective of knowledge sharing behaviour.

Online publication date: Thu, 16-Jun-2016

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