Cultural diversity and culture specific experiences effect on development of institutional experiential knowledge in SMEs
by Kent Eriksson, Jukka Hohenthal, Jessica Lindbergh
International Journal of Entrepreneurship and Small Business (IJESB), Vol. 1, No. 1/2, 2004

Abstract: Institutional experiential knowledge results from experience of cultural diversity and culture specific experiences. It is studied empirically through a field-scenario questionnaire of ongoing business relationships. Cultural diversity has a negative effect on a firm's institutional experiential knowledge, whereas culture specific experience has a positive effect. These two experiences contribute very differently to the development of institutional experiential knowledge and the interaction effect should enable one to differentiate kinds of experience, and thus gain greater insight into scale and scope economies.

Online publication date: Wed, 29-Sep-2004

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