Three-dimensional model for the global quality of a website
by Álvaro Rocha
International Journal of Business Information Systems (IJBIS), Vol. 10, No. 4, 2012

Abstract: Websites quality is strategically important for organisations and for the satisfaction of their clients. In this paper we propose an innovative high-level structure for a global quality evaluation of a website. This structure is based in three main dimensions (contents, services, technical), characteristics, sub-characteristics and attributes, that will substantiate the development of broad websites quality evaluation, comparison and improvement methodologies, according to particular sectors of activity.

Online publication date: Sat, 16-Aug-2014

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Information Systems (IJBIS):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com