Researching the implementation of motivation practices in human resources in hotels: an experience from a Greek resort Online publication date: Tue, 30-Nov-2010
by Theodoros A. Stavrinoudis, Georgia Livadioti
International Journal of Leisure and Tourism Marketing (IJLTM), Vol. 2, No. 1, 2011
Abstract: The aim of this paper is to present the implementation of major motivation practices in the hotel industry, through the prism of Human Resources Department of a well established Greek resort. In order for the above aim to be achieved, an extensive literature review took place in conjunction with a questionnaire-based survey. The survey was conducted on all levels of company employees and interviews were performed with selected executives. The main motivational factors have been identified and their affect on the manpower was analysed. The valuable knowledge that was gained, regarding the practical implementation and usage of the motivation theories, allowed us to provide a list of suggestions. Those suggestions targeted on the improvement of hotel employees' motivation, in conjunction with the new motivational trends as they are recorded in international literature.
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