The 21st-century Corporation
by Roger B. Smith
International Journal of Technology Management (IJTM), Vol. 1, No. 1/2, 1986

Abstract: The Chairman of General Motors outlines his vision of a ''2lst-century Corporation'', in which offices will be computerized and paperless and linked by worldwide communications, factories will be fully automated and robotized. Artificial intelligence will play a large part in service routines. To evolve into such a company will require modern fully integrated systems, but many companies have not yet learned to take a systems approach to their organization. It will also need the key ingredient of trained people.

Online publication date: Wed, 27-May-2009

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