Examining the role of internal communication and employee engagement in Cyprus-based medium-sized organisations in times of challenging strategic changes
by Marcos Komodromos
J. for Global Business Advancement (JGBA), Vol. 13, No. 1, 2020

Abstract: In response to the 2013 financial crisis in Cyprus, employers made uninformed decisions to downsize and restructure as techniques for maximising profit and decreasing cost. The employers did not consider the change management issues associated with change. The purpose of conducting this study is to: a) examine the employees' perceptions to determine whether there exists any relationship between internal communication and employee engagement in medium-size organisations during challenging economic conditions; b) determine the impact of internal communication on the employees' engagement. Using the purposive sampling technique, 343 participants were recruited. In this qualitative study, a thematic analysis of the interview responses was conducted to help in retrieving insightful information from the collected data. Applying pattern coding facilitated in proving that the hypotheses should be accepted. The findings of the study were that the top management in medium-sized organisations should use effective internal communication and employee engagement to support strategic change.

Online publication date: Fri, 21-Aug-2020

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the J. for Global Business Advancement (JGBA):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?


Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com