Barriers to change implementation process by public and private organisations in Saudi Arabia Online publication date: Fri, 21-Aug-2020
by Salem M. Al-Ghamdi; Azhar Kazmi; M. Sadiq Sohail; Abdullah Aldhafeeri
J. for Global Business Advancement (JGBA), Vol. 13, No. 1, 2020
Abstract: The objective of this study is to examine the barriers to change implementation process in a rapidly changing economy. The study validates the resistance to change scale, which comprises four dimensions, short-term focus, routine seeking, emotional reaction and cognitive rigidity. The purpose of the study is to analyse the resistance to change, as an obstacle in change implementation processes in the context of Saudi Arabia. 179 respondents in public and private organisations provided data for the study. The dimensions were first tested to assess reliability and validity of the measures. Among the four dimensions, the most influential barrier to change implementation is routine seeking followed by emotional reaction. Cognitive rigidity comes next with short-time focus being the last dimension. The findings of this study will help managers in Saudi Arabia to overcome practically the potential barriers to change.
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