Exploring knowledge management in a Lean Six Sigma organisation
by Nur Amalina Muhammad; Jeng Feng Chin
International Journal of Management Concepts and Philosophy (IJMCP), Vol. 13, No. 1, 2020

Abstract: This study aims to explore a Lean Six Sigma (LSS) case study and understand different bearings of knowledge management onto the LSS organisation. The relevant literature review gave a preliminary reference to focus on various terms of knowledge, critical success factors and knowledge processes. The methodology belongs to the genre of case study research, specifically the grounded theory and data collection via triangulation. In the case study, six terms of knowledge were distinguished and the critical success factors are derived from LSS organisation culture, people and leadership. Knowledge processes are classified into knowledge creation, sharing and preservation. Structured training intensifies the application of LSS knowledge. Knowledge creation is primarily performed through LSS projects. Knowledge preservation provides proper repository channels and benchmark for future projects. This work contributes to research by bridging the prominent elements in the perspective of LSS organisation and crystallises them through a structured illustration of actual examples.

Online publication date: Mon, 03-Aug-2020

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Management Concepts and Philosophy (IJMCP):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com