International Journal of Product Development http://www.inderscience.com/browse/index.php?journalID=36&year=2011&vol=15&issue=4 Inderscience Publishers Ltd en-uk International Journal of Product Development 1477-9056 1741-8178 © 2011 Inderscience Publishers Ltd editor@inderscience.com https://www.inderscience.com/images/files/coverImgs/ijpd_scoverijpd.jpg http://www.inderscience.com/browse/index.php?journalID=36&year=2011&vol=15&issue=4 http://www.inderscience.com/link.php?id=44183 Organisational routines are central features of human organisations. While recognised as an essential aspect of organised work, the study of organisational routines has been at the centre of an academic debate. We conducted a single case study research in one of the plant of Toyota Motor Corporation. In this participatory research we accompanied practitioners in the application of process improvement methodologies during a six-month stay. Based on this empirical study, we propose a macro and micro theory framework using a metaphor: a ship and an anchor. The findings of this research can be an effectively a guide for practitioners (managers) wishing to apply or already applying process improvement efforts in their organisations. Standardisation without standardisation? A case study of Toyota Motor Corporation
Manuel F. Suarez-Barraza
International Journal of Product Development, Vol. 15, No. 4 (2011) pp. 157 - 176
Organisational routines are central features of human organisations. While recognised as an essential aspect of organised work, the study of organisational routines has been at the centre of an academic debate. We conducted a single case study research in one of the plant of Toyota Motor Corporation. In this participatory research we accompanied practitioners in the application of process improvement methodologies during a six-month stay. Based on this empirical study, we propose a macro and micro theory framework using a metaphor: a ship and an anchor. The findings of this research can be an effectively a guide for practitioners (managers) wishing to apply or already applying process improvement efforts in their organisations.

]]> 10.1504/IJPD.2011.044183 International Journal of Product Development, Vol. 15, No. 4 (2011) pp. 157 - 176 Manuel F. Suarez-Barraza EGADE Business School, Mexico, Tecnologico de Monterrey, Campus Santa Fe, Av. Carlos Lazo 100, Col. Santa Fe, Mexico DF, Mexico organisational routines standardisation non-routines competitive advantage TPS Toyota production system process improvement Toyota Motor Corporation. 2011-12-12T23:20:50-05:00 15 4 157 176 2011-12-12T23:20:50-05:00 http://www.inderscience.com/link.php?id=44184 The market forces are pushing manufacturers to develop products which deliver the intended functions to users' satisfaction. Development of a successful product requires identification and incorporation of important product attributes. Since successful product designs require that a product be functional as well as usable, we aimed at integrating previously developed product usability and functionality design guidelines. These guidelines were developed from linking usability and functionality requirements to manufacturing variables. Part I of this three-part paper presents the procedural details for developing these integrated design guidelines. To integrate existing design guidelines a framework for a design process inclusive of several design criteria was established. An example case was used to integrate and generalise design guidelines. In Part II, the guidelines are validated by applying them to a consumer product that is directly used by consumers. In Part III, the guidelines are further applied to a sub-system of a complex consumer product. Concurrent consideration of product usability and functionality: Part I development of integrated design guidelines
Aniket Arora; Anil Mital
International Journal of Product Development, Vol. 15, No. 4 (2011) pp. 177 - 204
The market forces are pushing manufacturers to develop products which deliver the intended functions to users' satisfaction. Development of a successful product requires identification and incorporation of important product attributes. Since successful product designs require that a product be functional as well as usable, we aimed at integrating previously developed product usability and functionality design guidelines. These guidelines were developed from linking usability and functionality requirements to manufacturing variables. Part I of this three-part paper presents the procedural details for developing these integrated design guidelines. To integrate existing design guidelines a framework for a design process inclusive of several design criteria was established. An example case was used to integrate and generalise design guidelines. In Part II, the guidelines are validated by applying them to a consumer product that is directly used by consumers. In Part III, the guidelines are further applied to a sub-system of a complex consumer product.

]]> 10.1504/IJPD.2011.044184 International Journal of Product Development, Vol. 15, No. 4 (2011) pp. 177 - 204 Aniket Arora; Anil Mital Department of Mechanical Engineering, University of Cincinnati, Cincinnati, OH 45221-0072, USA. ' Department of Mechanical Engineering, University of Cincinnati, Cincinnati, OH 45221-0072, USA consumer products product usability product functionality design guidelines product design product development manufacturing variables. 2011-12-12T23:20:50-05:00 15 4 177 204 2011-12-12T23:20:50-05:00 http://www.inderscience.com/link.php?id=44185 This paper investigates the impacts companies have experienced as a result of globalising their product development process, and how they have been addressed. Data was collected through case studies of Danish multinational corporations. This paper presents a unique look into global product development through an investigation of its impact on the organisation, the product development process, and the product. Furthermore, it shows the solutions companies employ to minimise the risks of globalisation and the limitations of these solutions. Finally, this paper provides information on the likely causes for these limitations, and suggests how these can be addressed. Global product development: the impact on the product development process and how companies deal with it
Zaza Nadja Lee Hansen; Saeema Ahmed-Kristensen
International Journal of Product Development, Vol. 15, No. 4 (2011) pp. 205 - 226
This paper investigates the impacts companies have experienced as a result of globalising their product development process, and how they have been addressed. Data was collected through case studies of Danish multinational corporations. This paper presents a unique look into global product development through an investigation of its impact on the organisation, the product development process, and the product. Furthermore, it shows the solutions companies employ to minimise the risks of globalisation and the limitations of these solutions. Finally, this paper provides information on the likely causes for these limitations, and suggests how these can be addressed.

]]> 10.1504/IJPD.2011.044185 International Journal of Product Development, Vol. 15, No. 4 (2011) pp. 205 - 226 Zaza Nadja Lee Hansen; Saeema Ahmed-Kristensen The Technical University of Denmark, DTU Management Engineering, Building 426,133, DK-2800 Kgs. Lyngby, Denmark. ' The Technical University of Denmark, DTU Management Engineering, Building 426,133, DK-2800 Kgs. Lyngby, Denmark global product development case studies human factors collaborative design offshoring product design globalisation Denmark multinational corporations MNCs. 2011-12-12T23:20:50-05:00 15 4 205 226 2011-12-12T23:20:50-05:00 http://www.inderscience.com/link.php?id=44186 This study proposes two new methods to familiarise respondents with innovative attributes and thereby ensure their stable preference statements within customer tests in the product development process. These warm-up phases differ in how the participants gather information about the product category, namely, independently or in the lab. A qualifying examination tests the appropriateness of study participants as respondents in a following preference measurement task. Both approaches effectively prepare respondents, though the independent search version offers slight advantages. Our study offers useful tools for evaluating the warm-up phases of preference measurement studies. Using warm-up stages before measuring preferences for innovative products
Roland Helm; Christoph Buhren; Reinhold Pabst
International Journal of Product Development, Vol. 15, No. 4 (2011) pp. 227 - 248
This study proposes two new methods to familiarise respondents with innovative attributes and thereby ensure their stable preference statements within customer tests in the product development process. These warm-up phases differ in how the participants gather information about the product category, namely, independently or in the lab. A qualifying examination tests the appropriateness of study participants as respondents in a following preference measurement task. Both approaches effectively prepare respondents, though the independent search version offers slight advantages. Our study offers useful tools for evaluating the warm-up phases of preference measurement studies.

]]> 10.1504/IJPD.2011.044186 International Journal of Product Development, Vol. 15, No. 4 (2011) pp. 227 - 248 Roland Helm; Christoph Buhren; Reinhold Pabst Strategic Industrial Marketing, University of Regensburg, Universitätsstrabe 31, 93053 Regensburg, Germany. ' Institute of Economics, University of Kassel, Nora-Platiel-Strabe 4, 34127 Kassel, Germany. ' Institute of Applied Physics, Friedrich-Schiller-University of Jena, Albert-Einstein-Strabe 15, 07745 Jena, Germany preference measurement innovative attributes product development product innovation warm-up phases product preferences. 2011-12-12T23:20:50-05:00 15 4 227 248 2011-12-12T23:20:50-05:00