International Journal of Logistics Economics and Globalisation http://www.inderscience.com/browse/index.php?journalID=64&year=2011&vol=3&issue=4 Inderscience Publishers Ltd en-uk International Journal of Logistics Economics and Globalisation 1741-5373 1741-5381 © 2011 Inderscience Publishers Ltd editor@inderscience.com https://www.inderscience.com/images/files/coverImgs/ijleg_scoverijleg.jpg http://www.inderscience.com/browse/index.php?journalID=64&year=2011&vol=3&issue=4 http://www.inderscience.com/link.php?id=44960 This paper reports the findings of an investigation of whether trust and commitment influence satisfaction, and whether satisfaction then influences specific investments, opportunism, and formalisation. Using data collected in a survey of Canadian managers and executives, a model derived from marketing theory and previous empirical research was tested. The model includes both relationship marketing concepts and transaction cost theory concepts, an approach rarely encountered in existing studies. Satisfaction in an exchange relationship is formed by keeping promises in an iterative process, and serves as a safeguard against possible future risks (e.g., opportunism). Finally, we discuss the limitations of the study. Antecedents and postcedents of satisfaction in business relationships in Canada
David Hutchinson; Jang Singh; Göran Svensson; Tore Mysen
International Journal of Logistics Economics and Globalisation, Vol. 3, No. 4 (2011) pp. 189 - 209
This paper reports the findings of an investigation of whether trust and commitment influence satisfaction, and whether satisfaction then influences specific investments, opportunism, and formalisation. Using data collected in a survey of Canadian managers and executives, a model derived from marketing theory and previous empirical research was tested. The model includes both relationship marketing concepts and transaction cost theory concepts, an approach rarely encountered in existing studies. Satisfaction in an exchange relationship is formed by keeping promises in an iterative process, and serves as a safeguard against possible future risks (e.g., opportunism). Finally, we discuss the limitations of the study.

]]> 10.1504/IJLEG.2011.044960 International Journal of Logistics Economics and Globalisation, Vol. 3, No. 4 (2011) pp. 189 - 209 David Hutchinson; Jang Singh; Göran Svensson; Tore Mysen Odette School of Business, University of Windsor, Windsor, ON, N9B 3P4, Canada. ' Odette School of Business, University of Windsor, Windsor, ON, N9B 3P4, Canada. ' Oslo School of Management, P.O. Box 1195, Sentrum, 0107, Oslo, Norway. ' Oslo School of Management, P.O. Box 1195, Sentrum, 0107, Oslo, Norway business relationships quality trust commitment satisfaction specific investments opportunism formalisation Canada relationship marketing transaction cost theory. 2012-01-16T23:20:50-05:00 3 4 189 209 2012-01-16T23:20:50-05:00 http://www.inderscience.com/link.php?id=44961 In today's business scenario, enterprises have become more concerned towards mass customisation (MC) providing a wide variety of products that satisfy customers' specific requirements. Enormous product variety invites escalating costs and complexity in manufacturing context. In order to respond to the mass customisation trend, it is felt indeed necessary to develop an agility-based manufacturing system to embrace the traits involved in MC. Agility index of mass customisation and the management and technology dimension associated with the specific system are really helpful to deal with the critical elements of implementing MC. To this end, the present reporting highlights on an MC product manufacturing agility evaluation approach based on the characteristics of MC product manufacturing and the requirement of agile manufacturing, by considering: 1) MC enterprise's organisation management agility evaluation; 2) MC products design agility evaluation; 3) MC manufacture agility evaluation. Interval-valued fuzzy sets (IVFS) have been adopted in this evaluation model. A fuzzy agility index (FAI) has been computed and compared with predefined agility measurement scale to assess the extent of agility in MC product manufacturing. Agility extent evaluation for mass customised product manufacturing using interval-valued fuzzy sets
Swagatika Mishra; Chitrasen Samantra; Saurav Datta; Siba Sankar Mahapatra
International Journal of Logistics Economics and Globalisation, Vol. 3, No. 4 (2011) pp. 210 - 233
In today's business scenario, enterprises have become more concerned towards mass customisation (MC) providing a wide variety of products that satisfy customers' specific requirements. Enormous product variety invites escalating costs and complexity in manufacturing context. In order to respond to the mass customisation trend, it is felt indeed necessary to develop an agility-based manufacturing system to embrace the traits involved in MC. Agility index of mass customisation and the management and technology dimension associated with the specific system are really helpful to deal with the critical elements of implementing MC. To this end, the present reporting highlights on an MC product manufacturing agility evaluation approach based on the characteristics of MC product manufacturing and the requirement of agile manufacturing, by considering: 1) MC enterprise's organisation management agility evaluation; 2) MC products design agility evaluation; 3) MC manufacture agility evaluation. Interval-valued fuzzy sets (IVFS) have been adopted in this evaluation model. A fuzzy agility index (FAI) has been computed and compared with predefined agility measurement scale to assess the extent of agility in MC product manufacturing.

]]> 10.1504/IJLEG.2011.044961 International Journal of Logistics Economics and Globalisation, Vol. 3, No. 4 (2011) pp. 210 - 233 Swagatika Mishra; Chitrasen Samantra; Saurav Datta; Siba Sankar Mahapatra Department of Mechanical Engineering, National Institute of Technology, Rourkela-769008, India. ' Department of Mechanical Engineering, National Institute of Technology, Rourkela-769008, India. ' Department of Mechanical Engineering, National Institute of Technology, Rourkela-769008, India. ' Department of Mechanical Engineering, National Institute of Technology, Rourkela-769008, India mass customisation interval-valued fuzzy sets IVFSs fuzzy agility index FAI agile manufacturing products design agility evaluation. 2012-01-16T23:20:50-05:00 3 4 210 233 2012-01-16T23:20:50-05:00 http://www.inderscience.com/link.php?id=44962 In this study, the nature and extent of efficiency and productivity growth in the US truckload (TL) carriers is investigated using non-parametric techniques. To analyse efficiency trends, a DEA window analysis is conducted on publicly available financial data with a representative sample of ten publicly listed TL carriers for the period 2000 to 2009. Malmquist index is used to study the productivity changes in the US TL carriers. The window analysis results reveal that the average overall efficiencies of the TL carriers are relatively low. They do not show a definite trend, but tend to follow the general economic conditions prevalent during the study period. Furthermore, a majority of the carriers are scale inefficient, which demonstrates that the TL carriers are not operating at their optimal size. Malmquist results, calculated from the DEA results, allows productivity changes to be decomposed into two categories: technical efficiency changes, and technological changes. The results reveal that in general the productivity of the TL carriers has decreased mainly due to the technological regression. Study of efficiency trends and productivity changes in the US TL carriers: 2000-2009
Dinesh R. Pai
International Journal of Logistics Economics and Globalisation, Vol. 3, No. 4 (2011) pp. 234 - 267
In this study, the nature and extent of efficiency and productivity growth in the US truckload (TL) carriers is investigated using non-parametric techniques. To analyse efficiency trends, a DEA window analysis is conducted on publicly available financial data with a representative sample of ten publicly listed TL carriers for the period 2000 to 2009. Malmquist index is used to study the productivity changes in the US TL carriers. The window analysis results reveal that the average overall efficiencies of the TL carriers are relatively low. They do not show a definite trend, but tend to follow the general economic conditions prevalent during the study period. Furthermore, a majority of the carriers are scale inefficient, which demonstrates that the TL carriers are not operating at their optimal size. Malmquist results, calculated from the DEA results, allows productivity changes to be decomposed into two categories: technical efficiency changes, and technological changes. The results reveal that in general the productivity of the TL carriers has decreased mainly due to the technological regression.

]]> 10.1504/IJLEG.2011.044962 International Journal of Logistics Economics and Globalisation, Vol. 3, No. 4 (2011) pp. 234 - 267 Dinesh R. Pai Penn State Harrisburg, 777 W. Harrisburg Pike, Middletown, PA 17057-4898, USA data envelopment analysis DEA US motor carriers operational efficiency truckload carriers window analysis Malmquist index USA United States productivity technical efficiency technological change for-hire trucks. 2012-01-16T23:20:50-05:00 3 4 234 267 2012-01-16T23:20:50-05:00 http://www.inderscience.com/link.php?id=44963 The purpose of the paper is to explore trends and demand of Indian marine fisheries and seafood exports to the USA and Japan. We have identified various parameters that affect the demand of these products from India. The results show that the factors like population and exchange rates have a positive effect on India's export demand. This varies significantly among the USA and Japan due to different food requirements and the variety of products being exported from India. The USA primarily imports the crustacean and specialty segment of marine and seafood products whereas Japan imports almost all types of products. Analysing export market for marine fisheries and seafood products in India
Gunjan Malhotra; Jayanthi Ranjan
International Journal of Logistics Economics and Globalisation, Vol. 3, No. 4 (2011) pp. 268 - 281
The purpose of the paper is to explore trends and demand of Indian marine fisheries and seafood exports to the USA and Japan. We have identified various parameters that affect the demand of these products from India. The results show that the factors like population and exchange rates have a positive effect on India's export demand. This varies significantly among the USA and Japan due to different food requirements and the variety of products being exported from India. The USA primarily imports the crustacean and specialty segment of marine and seafood products whereas Japan imports almost all types of products.

]]> 10.1504/IJLEG.2011.044963 International Journal of Logistics Economics and Globalisation, Vol. 3, No. 4 (2011) pp. 268 - 281 Gunjan Malhotra; Jayanthi Ranjan Institute of Management Technology (IMT), Raj Nagar, Hapur Road, Ghaziabad – 201001, Uttar Pradesh, India. ' Institute of Management Technology (IMT), Raj Nagar, Hapur Road, Ghaziabad – 201001, Uttar Pradesh, India marine fisheries seafood products exports regression analysis India USA United States Japan food requirements marine products. 2012-01-16T23:20:50-05:00 3 4 268 281 2012-01-16T23:20:50-05:00 http://www.inderscience.com/link.php?id=44964 Low voltage switchgear products are standard products used for distribution and control of electric power in industries, farms, commercial buildings and residential homes. The products are supplied by the manufacturers through distribution channels consisting of resellers who perform a variety of selling and logistics functions. Manufacturers have used IT solutions including ERP for compressing the manufacturer to market cycle times. Internet further enhances the effectiveness of distribution channel by enabling seamless flow of information and online transactions. Other benefits of adoption of internet are reduction in working capital and improvement in customer service. This paper attempts to study the factors which facilitate adoption of internet by the distributors and how the adoption of internet improves the operational effectiveness of distributors of LV switchgear manufacturers in India. Based on the findings of a case study of the Indian LV switchgear industry carried out by the author, a conceptual model has been developed. Data has been collected from the distributors through a questionnaire survey and structural equation modelling has been used test the hypotheses and validates the structural models. Improving the operational effectiveness of distributors of low voltage switchgear in India by adoption of internet – a structural equation modelling approach
D.B. Raju; Bilal Mustafa Khan; Manoj K. Jha
International Journal of Logistics Economics and Globalisation, Vol. 3, No. 4 (2011) pp. 282 - 304
Low voltage switchgear products are standard products used for distribution and control of electric power in industries, farms, commercial buildings and residential homes. The products are supplied by the manufacturers through distribution channels consisting of resellers who perform a variety of selling and logistics functions. Manufacturers have used IT solutions including ERP for compressing the manufacturer to market cycle times. Internet further enhances the effectiveness of distribution channel by enabling seamless flow of information and online transactions. Other benefits of adoption of internet are reduction in working capital and improvement in customer service. This paper attempts to study the factors which facilitate adoption of internet by the distributors and how the adoption of internet improves the operational effectiveness of distributors of LV switchgear manufacturers in India. Based on the findings of a case study of the Indian LV switchgear industry carried out by the author, a conceptual model has been developed. Data has been collected from the distributors through a questionnaire survey and structural equation modelling has been used test the hypotheses and validates the structural models.

]]> 10.1504/IJLEG.2011.044964 International Journal of Logistics Economics and Globalisation, Vol. 3, No. 4 (2011) pp. 282 - 304 D.B. Raju; Bilal Mustafa Khan; Manoj K. Jha Larsen and Toubro Limited, Powai, Campus, Saki Vihar Road, Mumbai-400072, India. ' Department of Business Administration, Faculty of Business Administration and Research, Aligarh Muslim University, Aligarh-202002, India. ' National Institute of Industrial Engineering, Vihar Lake, P.O. NITIE, Mumbai-400087, India distribution channels India low voltage switchgear internet adoption structural equation modelling confirmatory factor analysis operational effectiveness switchgear distributors electric power working capital customer service. 2012-01-16T23:20:50-05:00 3 4 282 304 2012-01-16T23:20:50-05:00