International Journal of Financial Services Management http://www.inderscience.com/browse/index.php?journalID=76&year=2011&vol=5&issue=2 Inderscience Publishers Ltd en-uk International Journal of Financial Services Management 1460-6712 1741-8062 © 2011 Inderscience Publishers Ltd editor@inderscience.com https://www.inderscience.com/images/files/coverImgs/ijfsm_scoverijfsm.jpg http://www.inderscience.com/browse/index.php?journalID=76&year=2011&vol=5&issue=2 http://www.inderscience.com/link.php?id=41919 This paper examines the effect of risk on bank performance in Ghana. A panel data analysis of 18 banks over the period 1997-2008 is used in the study. The results show that lower risk levels lead to an increase in bank performance. In addition, the results show that when ownership interacts with risk, domestic banks that reduce risk are more likely to perform better than foreign banks with similar risk profiles. We also find that when size interacts with risk, bigger banks which engage in lower risk taking have lower performance. Relative to smaller banks, larger banks could increase activities aggressively and accommodate more risk leading to higher performance. Our results generally call for prudence in bank risk management by risk managers and central bankers alike. Bank risk and performance in Ghana
Theodora A. Odonkor, Kofi A. Osei, Joshua Abor, Charles K.D. Adjasi
International Journal of Financial Services Management, Vol. 5, No. 2 (2011) pp. 107 - 120
This paper examines the effect of risk on bank performance in Ghana. A panel data analysis of 18 banks over the period 1997-2008 is used in the study. The results show that lower risk levels lead to an increase in bank performance. In addition, the results show that when ownership interacts with risk, domestic banks that reduce risk are more likely to perform better than foreign banks with similar risk profiles. We also find that when size interacts with risk, bigger banks which engage in lower risk taking have lower performance. Relative to smaller banks, larger banks could increase activities aggressively and accommodate more risk leading to higher performance. Our results generally call for prudence in bank risk management by risk managers and central bankers alike.

]]> 10.1504/IJFSM.2011.041919 International Journal of Financial Services Management, Vol. 5, No. 2 (2011) pp. 107 - 120 Theodora A. Odonkor Kofi A. Osei Joshua Abor Charles K.D. Adjasi Department of Finance, University of Ghana Business School, P.O. Box LG 78, Legon, Ghana. ' Department of Finance, University of Ghana Business School, P.O. Box LG 78, Legon, Ghana. ' Department of Finance, University of Ghana Business School, P.O. Box LG 78, Legon, Ghana. ' Department of Finance, University of Ghana Business School, P.O. Box LG 78, Legon, Ghana bank risk bank performance bank size Ghana banking industry domestic bank foreign banks risk management. 2011-08-15T23:20:50-05:00 5 2 107 120 2011-08-15T23:20:50-05:00 http://www.inderscience.com/link.php?id=41920 The study examines the relationship between financial stability and economic growth in Africa. Using a dynamic fixed-effect model, the results reveal that financial stability impacts positively on economic growth. Specifically, the results indicate that capital adequacy, liquidity and asset quality have significant effects on the GDP growth rate both in the long and the short run. It is recommended that the agencies concerned, mainly the central banks and the governments of African countries, should pursue policies that enhance the stability of their financial systems in order to spur economic growth in their respective countries. Financial stability and economic growth: a cross-country study
Lordina P. Manu, Charles K.D. Adjasi, Joshua Abor, Simon K. Harvey
International Journal of Financial Services Management, Vol. 5, No. 2 (2011) pp. 121 - 138
The study examines the relationship between financial stability and economic growth in Africa. Using a dynamic fixed-effect model, the results reveal that financial stability impacts positively on economic growth. Specifically, the results indicate that capital adequacy, liquidity and asset quality have significant effects on the GDP growth rate both in the long and the short run. It is recommended that the agencies concerned, mainly the central banks and the governments of African countries, should pursue policies that enhance the stability of their financial systems in order to spur economic growth in their respective countries.

]]> 10.1504/IJFSM.2011.041920 International Journal of Financial Services Management, Vol. 5, No. 2 (2011) pp. 121 - 138 Lordina P. Manu Charles K.D. Adjasi Joshua Abor Simon K. Harvey Department of Finance, University of Ghana Business School, P.O. Box LG 78, Legon, Ghana. ' Department of Finance, University of Stellenbosch Business School, Cape Town, South Africa. ' Department of Finance, University of Ghana Business School, P.O. Box LG 78, Legon, Ghana. ' Department of Economics, College of Business Administration, University of Nebraska, Lincoln, NE 68588-0489, USA financial stability economic growth Africa capital adequacy liquidity asset quality GDP growth rate. 2011-08-15T23:20:50-05:00 5 2 121 138 2011-08-15T23:20:50-05:00 http://www.inderscience.com/link.php?id=41921 Investors make value judgements about their past choices and the consequences associated with them. Based on their reflection, they may be content and happy with the outcome, or after experiencing that outcome, may regret making the decision instead of an alternative choice. Apart from one's own experience, an investor's decision may also be influenced by the social environment (such as friends and relatives). This paper reports the result of an experimental study that specifically investigates the role of social influence in a casual investor's investment decision making. The study shows that similar to one's own experience, social influence plays a significant role in one's investment decision. Investigating the role of social influence and self-experience in the investment decision of a casual investor
Sumeet Gupta, Meenakshee Sharma
International Journal of Financial Services Management, Vol. 5, No. 2 (2011) pp. 139 - 158
Investors make value judgements about their past choices and the consequences associated with them. Based on their reflection, they may be content and happy with the outcome, or after experiencing that outcome, may regret making the decision instead of an alternative choice. Apart from one's own experience, an investor's decision may also be influenced by the social environment (such as friends and relatives). This paper reports the result of an experimental study that specifically investigates the role of social influence in a casual investor's investment decision making. The study shows that similar to one's own experience, social influence plays a significant role in one's investment decision.

]]> 10.1504/IJFSM.2011.041921 International Journal of Financial Services Management, Vol. 5, No. 2 (2011) pp. 139 - 158 Sumeet Gupta Meenakshee Sharma Department of Business Administration, Shri Shankaracharya Institute of Technology and Management, Junwani, Bhilai, District Durg, Chhattisgarh 490020, India. ' Department of Business Administration, Shri Shankaracharya Institute of Technology and Management, Junwani, Bhilai, District Durg, Chhattisgarh 490020, India experienced regret anticipated regret social influence investment decision making casual investors value judgements investment decisions. 2011-08-15T23:20:50-05:00 5 2 139 158 2011-08-15T23:20:50-05:00 http://www.inderscience.com/link.php?id=41922 This paper examines empirically the impact of M&As on the post-merger performance of Greek merger-involved firms in the long-run perspective. The post-merger performance of an extensive sample of acquiring listed firms is investigated with accounting data analysis. For the purpose of the study, an explanatory set of 24 financial ratios (divided into five main groups) is employed, in order to measure firms' post-merger performance. The results revealed that six out of all the examined ratios had decreased and showed, in general, deterioration in several business functions of merger-involved firms' performance in the post-merger period. An accounting examination of the long-run performance of Greek acquiring firms
Michail Pazarskis, Katerina Lyroudi, Panagiotis Pantelidis, Petros Christodoulou
International Journal of Financial Services Management, Vol. 5, No. 2 (2011) pp. 159 - 176
This paper examines empirically the impact of M&As on the post-merger performance of Greek merger-involved firms in the long-run perspective. The post-merger performance of an extensive sample of acquiring listed firms is investigated with accounting data analysis. For the purpose of the study, an explanatory set of 24 financial ratios (divided into five main groups) is employed, in order to measure firms' post-merger performance. The results revealed that six out of all the examined ratios had decreased and showed, in general, deterioration in several business functions of merger-involved firms' performance in the post-merger period.

]]> 10.1504/IJFSM.2011.041922 International Journal of Financial Services Management, Vol. 5, No. 2 (2011) pp. 159 - 176 Michail Pazarskis Katerina Lyroudi Panagiotis Pantelidis Petros Christodoulou Department of Accounting, Technological Educational Institute of Serres, Serres, Greece. ' Department of Accounting and Finance, University of Macedonia, Thessaloniki, Greece. ' Department of Business Administration, Technological Educational Institute of Serres, Serres, Greece. ' Department of Business Administration, University of Macedonia, Thessaloniki, Greece mergers acquisitions financial ratios post-merger performance management accounting Greece firm performance M&amp As. 2011-08-15T23:20:50-05:00 5 2 159 176 2011-08-15T23:20:50-05:00 http://www.inderscience.com/link.php?id=41923 The aim of this paper is to understand the impact of ATM services on the customer satisfaction in Indian banking sector. The study has used the primary data of customer satisfaction survey (N = 400). The data was collected using a structured questionnaire designed to ascertain the satisfaction levels. ANOVA and factor analysis was used to identify significant factors and frequency analysis was used to analyse customer satisfaction. The ATM services have a positive impact on the customer satisfaction; if proper functioning is ensured by the banks, there will be significantly higher customer satisfaction. The research has been carried out primarily in urban area and hence cannot be generalised on all India basis. The banks can utilise the finding to improve the services of ATMs and can enhance the overall satisfaction of their customers. The paper identifies the significant factors which the banks may take care to enhance the customer satisfaction. The impact of ATM services on customer satisfaction in Indian banks
Shamsher Singh
International Journal of Financial Services Management, Vol. 5, No. 2 (2011) pp. 177 - 196
The aim of this paper is to understand the impact of ATM services on the customer satisfaction in Indian banking sector. The study has used the primary data of customer satisfaction survey (N = 400). The data was collected using a structured questionnaire designed to ascertain the satisfaction levels. ANOVA and factor analysis was used to identify significant factors and frequency analysis was used to analyse customer satisfaction. The ATM services have a positive impact on the customer satisfaction; if proper functioning is ensured by the banks, there will be significantly higher customer satisfaction. The research has been carried out primarily in urban area and hence cannot be generalised on all India basis. The banks can utilise the finding to improve the services of ATMs and can enhance the overall satisfaction of their customers. The paper identifies the significant factors which the banks may take care to enhance the customer satisfaction.

]]> 10.1504/IJFSM.2011.041923 International Journal of Financial Services Management, Vol. 5, No. 2 (2011) pp. 177 - 196 Shamsher Singh Banarsidas Chandiwala Institute of Professional Studies, Sector 11, Dwarka, New Delhi 110075, India ATM services customer satisfaction Indian banks private sector banks public sector banks India urban areas. 2011-08-15T23:20:50-05:00 5 2 177 196 2011-08-15T23:20:50-05:00