International Journal of Electronic Governance http://www.inderscience.com/browse/index.php?journalID=128&year=2011&vol=4&issue=3 Inderscience Publishers Ltd en-uk International Journal of Electronic Governance 1742-7509 1742-7517 © 2011 Inderscience Publishers Ltd editor@inderscience.com https://www.inderscience.com/images/files/coverImgs/ijeg_scoverijeg.jpg http://www.inderscience.com/browse/index.php?journalID=128&year=2011&vol=4&issue=3 http://www.inderscience.com/link.php?id=43815 The present research investigates citizen experience with e-government in the USA and Spain by utilising the DeLone and McLean (1992) theory of Information Systems (ISs) success. A parsimonious causal model was derived from direct and indirect impacts of e-government characteristics. These relationships were tested using the AMOS/SEM approach. The SEM results indicated citizens in both countries who perceive e-government services to be of high quality are more likely to be satisfied with these services and this satisfaction is more likely to contribute towards e-government success. This satisfaction is also more likely to motivate the citizens to use e-government services more frequently. A cross-national comparison of e-government success measures: a theory-based empirical research
Leopoldo A. Gemoets; M. Adam Mahmood; B. Adenso-Diaz; Pilar Gonzalez
International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 184 - 208
The present research investigates citizen experience with e-government in the USA and Spain by utilising the DeLone and McLean (1992) theory of Information Systems (ISs) success. A parsimonious causal model was derived from direct and indirect impacts of e-government characteristics. These relationships were tested using the AMOS/SEM approach. The SEM results indicated citizens in both countries who perceive e-government services to be of high quality are more likely to be satisfied with these services and this satisfaction is more likely to contribute towards e-government success. This satisfaction is also more likely to motivate the citizens to use e-government services more frequently.

]]> 10.1504/IJEG.2011.043815 International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 184 - 208 Leopoldo A. Gemoets; M. Adam Mahmood; B. Adenso-Diaz; Pilar Gonzalez Department of Information and Decision Sciences, University of Texas at El Paso, El Paso, Texas 79968, USA. ' Department of Information and Decision Sciences, University of Texas at El Paso, El Paso, Texas 79968, USA. ' Engineering School at Gijon, Operation and Production Management, University of Oviedo, Gijon E-33204, Spain. ' Engineering School at Gijon, Operation and Production Management, University of Oviedo, Gijon E-33204, Spain e-government success risk reduction theory-based research empirical research citizen satisfaction e-government quality multicultural environment model validation e-government models hypothesis testing user recommendations e-government users electronic government cross-national comparison USA United States Spain e-government services. 2011-11-23T23:20:50-05:00 4 3 184 208 2011-11-23T23:20:50-05:00 http://www.inderscience.com/link.php?id=43819 Migration for employment is acknowledged to have direct consequences on National economies, as well as the overall economic situation of the European Union (EU). Migration policy and decision-makers need to systematically collaborate towards sophisticated approaches that facilitate legal immigrants to be effectively integrated in labour markets and public administration processes. Latest ICT developments, which integrate Web 2.0 technologies, collaborative knowledge management systems, and semantic analysis technologies, allow participatory governance and citizen-generated policy making. This paper presents a collaborative migration policy-modelling centre, techniques, solutions and overall services for collaborative development of immigration policies, as well as for supporting related decisions. Migration-aware policy-making in decentralised and dynamic social and collaborative environments
Athanasios Karantjias; Nineta Polemi; Teta Stamati
International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 209 - 229
Migration for employment is acknowledged to have direct consequences on National economies, as well as the overall economic situation of the European Union (EU). Migration policy and decision-makers need to systematically collaborate towards sophisticated approaches that facilitate legal immigrants to be effectively integrated in labour markets and public administration processes. Latest ICT developments, which integrate Web 2.0 technologies, collaborative knowledge management systems, and semantic analysis technologies, allow participatory governance and citizen-generated policy making. This paper presents a collaborative migration policy-modelling centre, techniques, solutions and overall services for collaborative development of immigration policies, as well as for supporting related decisions.

]]> 10.1504/IJEG.2011.043819 International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 209 - 229 Athanasios Karantjias; Nineta Polemi; Teta Stamati Department of Computer Science, University of Pireaus, 80 Karaoli & Dimitriou Str, 185 34 Pireaus, Greece ' Department of Computer Science, University of Piraeus, Piraeus, Greece ' National and Kapodistrian University of Athens, Department of Informatics and Telecommunications Panepistimiopolis, Ilissia Athens 15784, Greece migration information systems collaboration social computing policy making participatory governance security privacy public administration legal immigrants immigration policies e-governance electronic governance ICT Web 2.0 collaborative knowledge management systems semantic analysis collaboration policy modelling decision making. 2011-11-23T23:20:50-05:00 4 3 209 229 2011-11-23T23:20:50-05:00 http://www.inderscience.com/link.php?id=43818 Web 2.0 will increase the diffusion of public sector information and the number of actors who can diffuse it. It is necessary to take measures to guarantee transparency and availability of information by all citizens when using Web 2.0. Specifically, in the paper we suggest to adopt several principles to improve the dissemination of public sector information via Web 2.0, which can be introduced regulating e-government, extending legislation on access to information or improving regulation on information re-use when public sector information is diffused by public administration. When information is diffused by the public, other mechanisms are proposed like re-use licences, codes of conduct, quality labels and terms and conditions, content rate systems and early warning and correction mechanisms. How can law improve the use of web 2.0 in public sector information diffusion?
Agusti Cerrillo-i-Martinez
International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 230 - 247
Web 2.0 will increase the diffusion of public sector information and the number of actors who can diffuse it. It is necessary to take measures to guarantee transparency and availability of information by all citizens when using Web 2.0. Specifically, in the paper we suggest to adopt several principles to improve the dissemination of public sector information via Web 2.0, which can be introduced regulating e-government, extending legislation on access to information or improving regulation on information re-use when public sector information is diffused by public administration. When information is diffused by the public, other mechanisms are proposed like re-use licences, codes of conduct, quality labels and terms and conditions, content rate systems and early warning and correction mechanisms.

]]> 10.1504/IJEG.2011.043818 International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 230 - 247 Agusti Cerrillo-i-Martinez Universitat Oberta de Catalunya, Barcelona, Spain public sector information transparency information reuse web 2.0 information diffusion e-government electronic government legislation regulation public administration. 2011-11-23T23:20:50-05:00 4 3 230 247 2011-11-23T23:20:50-05:00 http://www.inderscience.com/link.php?id=43821 Portal is a smart Information Technology (IT) solution that facilitates the access and exchange of information resources. Users are able to pull relevant information from different databases according to the privileges and authorisation roles given by the data owners. Portal creates an efficient and effective real-time interactive work environment. However, the effectiveness of a portal depends on the adoption approach and the achievement of the implementing organization's objectives. This paper investigates the portals adopted by government agencies in the Sultanate of Oman. It examines the portal implementation approaches and explores the obstacles facing adoption. Portals adoption and implementation challenges in the public sector: Oman case study
Ali H. Al-Badi; Ali O. Al Majeeni; Pam J. Mayhew
International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 248 - 258
Portal is a smart Information Technology (IT) solution that facilitates the access and exchange of information resources. Users are able to pull relevant information from different databases according to the privileges and authorisation roles given by the data owners. Portal creates an efficient and effective real-time interactive work environment. However, the effectiveness of a portal depends on the adoption approach and the achievement of the implementing organization's objectives. This paper investigates the portals adopted by government agencies in the Sultanate of Oman. It examines the portal implementation approaches and explores the obstacles facing adoption.

]]> 10.1504/IJEG.2011.043821 International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 248 - 258 Ali H. Al-Badi; Ali O. Al Majeeni; Pam J. Mayhew Information Systems Department, College of Commerce and Economics, Sultan Qaboos University, Oman. ' School of Computing Sciences, University of East Anglia, Norwich, UK. ' School of Computing Sciences, University of East Anglia, Norwich, UK portal adoption e-services gateway government portals portlets personalisation single sign on resource aggregation public sector information resources government agencies Oman e-government electronic government electronic services online services government services. 2011-11-23T23:20:50-05:00 4 3 248 258 2011-11-23T23:20:50-05:00 http://www.inderscience.com/link.php?id=43817 There is a general lack of empirically founded measures for cross-analysing the performance of e-governance initiatives from the perspective of key stakeholders. This study attempts to fill such gap by proposing a construct based on commonly applicable performance aspects across key actor groups belonging to select agriculture related e-governance projects in India. An analysis, based on the proposed construct, reveals that the performance of e-governance is perceived differently by the three actor types. The study has implications for both researchers and practitioners. Multi-perspective analysis of e-governance performance: a study of select agriculture related projects in India
P.K. Suri; Sushil
International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 259 - 272
There is a general lack of empirically founded measures for cross-analysing the performance of e-governance initiatives from the perspective of key stakeholders. This study attempts to fill such gap by proposing a construct based on commonly applicable performance aspects across key actor groups belonging to select agriculture related e-governance projects in India. An analysis, based on the proposed construct, reveals that the performance of e-governance is perceived differently by the three actor types. The study has implications for both researchers and practitioners.

]]> 10.1504/IJEG.2011.043817 International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 259 - 272 P.K. Suri; Sushil Agricultural Informatics Division, National Informatics Centre, New Delhi 110003, India. ' Department of Management Studies, IIT Delhi, Vishawkarma Bhavan, New Delhi 110016, India electronic governance electronic government e-governance performance performance evaluation e-governance stakeholders stakeholder analysis multi-perspective analysis agriculture India e-government. 2011-11-23T23:20:50-05:00 4 3 259 272 2011-11-23T23:20:50-05:00 http://www.inderscience.com/link.php?id=43842 Four developments are outlined. 1) The US White House's new online petitioning tool, called We the People, has been released on WhiteHouse.gov. 2) The UK-based mySociety organisation has been developing useful online tools to address real-world everyday-life problems in UK since 2003. The newest mySociety online tool, FixMyTransport, allows passengers to report issues on any public transport in the UK train, bus, underground, tram, or coach. 3) Participatory budgeting, a democratic process in which community members directly debate and decide on how to spend part of a public budget, aims at giving people real decision-making power over real money. New York City Council Members have announced that, starting from October 2011, they will use participatory budgeting to allocate some of their capital discretionary funds. 4) In September 2011, the Brazilian government has issued an action plan for improving open government. The announcement came following the kick-off of the Open Government Partnership (OGP) initiative, an effort that Brazil co-chairs with the USA. News and Briefs
Valentina Trikounaki; Eleni-Revekka Staiou
International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 273 - 274
Four developments are outlined. 1) The US White House's new online petitioning tool, called We the People, has been released on WhiteHouse.gov. 2) The UK-based mySociety organisation has been developing useful online tools to address real-world everyday-life problems in UK since 2003. The newest mySociety online tool, FixMyTransport, allows passengers to report issues on any public transport in the UK train, bus, underground, tram, or coach. 3) Participatory budgeting, a democratic process in which community members directly debate and decide on how to spend part of a public budget, aims at giving people real decision-making power over real money. New York City Council Members have announced that, starting from October 2011, they will use participatory budgeting to allocate some of their capital discretionary funds. 4) In September 2011, the Brazilian government has issued an action plan for improving open government. The announcement came following the kick-off of the Open Government Partnership (OGP) initiative, an effort that Brazil co-chairs with the USA.

]]> 10.1504/IJEG.2011.043842 International Journal of Electronic Governance, Vol. 4, No. 3 (2011) pp. 273 - 274 Valentina Trikounaki; Eleni-Revekka Staiou Laboratory of New Technologies in Communication, Education and the Mass Media, University of Athens, Greece. ' Laboratory of New Technologies in Communication, Education and the Mass Media, University of Athens, Greece online petitions online petitioning public transport participatory budgeting open government Brazil USA United States UK United Kingdom e-governance electronic governance. 2011-11-23T23:20:50-05:00 4 3 273 274 2011-11-23T23:20:50-05:00