With the business environment becoming global, complex and rapidly changing, organisations and companies will need new business models, strategies, and systems to compete effectively and efficiently in their respective field. IJBSR is a refereed, multidisciplinary journal for bridging the latest advances in business and systems research. It provides an international forum for presenting authoritative references, academically rigorous research, and case studies. It publishes well-written and academically validated manuscripts in both theoretical development and application research.
Submitted papers should not have been previously published nor be currently under consideration for publication elsewhere. (N.B. Conference papers may only be submitted if the paper was not originally copyrighted and if it has been completely re-written).
All papers are refereed through a double blind process. A guide for authors, sample copies and other relevant information for submitting papers are available on the Submission of
Papers web-page.
Editor in Chief
Prof. Jason C.H. Chen
Gonzaga University
Graduate School of Business
E. 502 Boone Ave
Spokane WA 99258
USA
chen@jepson.gonzaga.edu
Editor
Prof. Dr. Reggie Davidrajuh
University of Stavanger
Department of Electrical and Computer Engineering
PO Box 8002
N-4036 Stavanger
NORWAY
reggie.davidrajuh@uis.no
Associate Editors
Dr. Peilei Fan
Michigan State University
Urban and Regional Planning
School of Planning, Design & Construction
215 UPLA Building
East Lansing, MI 48823-1221
USA
Dr. Rosanna Garcia
McCarthy Family Fellow
Northeastern University
Marketing Department
202 Hayden Hall
360 Huntington Ave
Boston, MA 02115
USA
Prof. Dr. Tian-Shyug Lee
Director
Fu-Jen Catholic University
Graduate Institute of Management
510 Chung Cheng Rd
Hsin Chuang, Taipei 24205
TAIWAN, ROC
Prof. Dr. Shanling Li
McGill University
Desautels Faculty of Management
1001 Sherbrooke Street West
Montreal, Quebec, H3G 1A5
CANADA
Prof. Dr. Hongyu Li
Professor of Department of Management Science
Fudan University
Department of Management Sciences
School of Management
670 Guoshun Road
Shanghai, 200433
P.R. CHINA
Dr. Yichen Lin
National University of Tainan
Department of Business & Management
Tainan 700
TAIWAN, ROC
Prof. Zbigniew Pastuszak
Assistant Professor, Manager of MIS Lab
Maria Curie-Sklodowska University
Faculty of Economics
Pl. Marii Curie-Sklodowskiej 5
20-031, Lublin
POLAND
Prof. Philip Powell
Executive Dean
Birkbeck, University of London
School of Business, Economics and Informatics
Malet Street, Bloomsbury
London WC1E 7HX
UK
Dr. Christian Serarols-Tarrés
Universitat Autònoma de Barcelona
Departament d'Economia de l'Empresa
Fac. CC. Econòmiques i Empresarials - Edifici B
08193 Bellaterra (Cerdanyola del Vallès), Barcelona
SPAIN
Dr. Kuang-Hsun Shih
Chair
Chinese Culture University
Department of Banking & Finance
55, Hwa-Kang Road, Yang-Ming-Shan
Taipei
TAIWAN, ROC
Prof. Dr. Marion G. Sobol
Southern Methodist University
Information Technology and Operations Management
Cox School of Business
PO Box 750174
Dallas TX 75275-0174
USA
Dr. George S. Vozikis
Edward Reighard Chair of Management
California State University, Fresno
Department of Management
Craig School of Business
5245 N. Backer, M/S PB7
Fresno, CA 93740-8001
USA
Prof. Randy S. Weinberg
Carnegie Mellon University
Information Systems
Porter Hall 208
5000 Forbes Avenue
Pittsburgh PA 15213
USA
Prof. Dr. Xiande Zhao
The Chinese University of Hong Kong
Department of DSE
Shatin N.T.
HONG KONG (CHINA)
Regional Editor China
Prof. Xudong Gao
Tsinghua University
School of Economics and Management
Beijing 100084
P.R. CHINA
Regional Editor Europe
Dr. Marion S. Rauner
University of Vienna
Department Innovation and Technology Management
Bruenner Str. 72
A-1210 Vienna
AUSTRIA
Regional Editor Japan
Prof. Celia L. Umali
Nagasaki University
Faculty of Economics
4-2-1 Katafuchi
Nagasaki 850-8506
JAPAN
Regional Editor Americas
Prof. Irma Becerra-Fernandez
Director, Pino Global Entrepreneurship Center and Knight Ridder Research Professor of MIS
Florida International University
College of Business Administration
University Park Campus
Miami FL 33199
USA
Regional Editor South East Asia
Dr. Eddy Siong-Choy Chong
General Manager
Asian Institute of Finance
Level 16, 1 Sentral
Jalan Stesen Sentral 5
KL Sentral
50470 Kuala Lumpur
MALAYSIA
Regional Editor Asia Pacific
Prof. Shin-Yuan Hung
Department Chair
National Chung Cheng University
Department of Information Management
168, University Road
Minhsiung, Chia-Yi, 62100
TAIWAN, ROC
Editorial Board Advisors
Dr. Marco Busi
Centre Manager
Universityof Strathclyde
Centre for Business Process Outsourcing
30 P Diriebught Road
InvernessIV2 3QY
UK
Prof. Dr. Ting-Peng Liang
National Chair Professor and Director of Electronic Commerce Research Center
National Sun Yat-sen University
Department of Information Management
No. 70, Lien-Hai Road
Kaohsiung 80424
TAIWAN, ROC
Prof. Dr. Jay Liebowitz
Orkand Chair in Management and Technology
University of Maryland University College
Graduate School of Management & Technology
3501 University Boulevard East
Adelphi, MD 20783-8030
USA
Editorial Board Members
Dr. Amer AL-BadarnehAm
Jordan University of Science and Technology
Department of Computer Information Systems
P.O. Box 3030
Irbid 22110
JORDAN
Dr. Ahmed B. Abdel-MaksoudAh
United Arab Emirates University
Accounting Department
College of Business and Economics
P.O.Box 15551
Al-Ain
UNITED ARAB EMIRATES
Dr. Davood AskaranyDa
The University of Auckland
Tamaki, Business School
Room 343/723
Auckland
NEW ZEALAND
Dr. Aybüke AurumAy
University of New South Wales
School of Information Systems, Technology and Management
Sydney NSW 2052
AUSTRALIA
Dr. David BarnesDa
Royal Holloway University of London
School of Management
Egham, Surrey TW20 0EX
UK
Dr. Malcolm J. BeynonMa
Cardiff University
Cardiff Business School
Aberconway Building
Colum Drive
Cardiff CF10 3EU
UK
Dr. Andrea BikfalviAn
Universitat de Girona
Department of Business Administration and Product Design
Av. Lluís Santaló s/n
Campus Montilivi – Escola Politècnica Superior
17071 Girona
SPAIN
Dr. Roberto BiloslavoRo
Univerza na Primorskem
Fakulteta za management Koper
Cankarjeva 5
6000 Koper
SLOVENIA
Dr. Claudia Cristina BitencourtCl
Universidade do Vale do Rio dos Sinos (UNISINOS)
Av. Unisinos 950
São Leopoldo - RS. 93022-000
BRAZIL
Dr. Mike BourneMi
Cranfield University
Centre for Business Performance
School of Management
Cranfield, Beds. MK43 0AL
UK
Prof. Maria do Rosário CabritaMa
Universidade Nova de Lisboa
Faculty of Science and Technology
Campus FCT/UNL
Monte da Caparica
2829-516 Caparica
PORTUGAL
Prof. Camille CarrierCa
Université du Québec à Trois-Rivières
Department of Business Administration
C.P. 500
Trois-Rivières, Québec, G9A 5H7
CANADA
Dr. Chien-Lung ChanCh
Chair
Yuan Ze University
Department of Information Management
#135 YuanTung Rd
ChungLi, TaoYuan County
TAIWAN, ROC
Dr. Hing Kai ChanHi
University of East Anglia
Norwich Business School
Room EDU 01.109
Norwich, Norfolk, NR4 7TJ
UK
Prof. Her-Kun ChangHe
Chair
Chang Gung University
Department of Information Management
259 Wen-Hwa 1st Rd
Kwei-Shan, Tao-Yuan 333
TAIWAN, ROC
Dr. Tsung-Sheng ChangTs
National Dong Hwa University
Institute of Global Operations Strategy and Logistics Management
1, Sec. 2, Da-Hsueh Rd.
Shou-Feng, Hualien
TAIWAN, ROC
Dr. Prakash K. ChathothPr
Hong Kong Polytechnic University
School of Hotel and Tourism Management
Hung Hom, Kowloon
HONG KONG (CHINA)
Dr. Shiou-Yu ChenSh
National Taiwan Ocean University
Department of Shipping and transportation Management
No.2, Beining Rd.
Jhongjheng District
Keelung City, 20224
TAIWAN, ROC
Prof. Ruey Kei ChiuRu
Fu-Jen Catholic University
Department of Information Management
College of Management
24205 No. 510 Cheng-Chung Road
Hsing-Chuang City, Taipei 24202
TAIWAN, ROC
Prof. Jae Hwa ChoiJa
Dankook University
Department of Management
29 Anseodong
Cheonan, 330-714
KOREA, REPUBLIC OF
Prof. Chao-Hsien ChuCh
The Pennsylvania State University
School of Information Sciences and Technology
301K Information Sciences and Technology Building
University Park PA 16802
USA
Prof. Changjun DaiCh
Donghua University
School of Managemen
1882 Yan An Road (West)
Shanghai 200051
P.R. CHINA
Dr. Rolando T. DyRo
Dean
University of Asia and the Pacific
School of Management
Pearl Drive, Ortigas Center
Pasig City 1605
PHILIPPINES
Dr. Ahmed EL-ShaarawiAh
ECŠR - Emirates Center for Strategic Studies and Research
P.O. Box 4567
Abu Dhabi
UNITED ARAB EMIRATES
Emeritus Prof. Hajime EtoHa
University of Tsukuba
Nakano 3-43-17-305
Nakano-ku
Tokyo 164-0001
JAPAN
Prof. Dr. Steffen FlessaSt
University of Greifswald
Department of Health Care Management
Friedrich-Loeffler-Straße 70
17487 Greifswald
GERMANY
Dr. Antonio FocacciAn
University of Bologna
Management Science Department
Piazza Scaravilli, 2
40126 Bologna
ITALY
Prof. Guisseppi A. ForgionneGu
University of Maryland Baltimore County
Information Systems Department
1000 Hilltop Circle
Catonsville, MD 21250
USA
Prof. Hsin-Pin FuHs
National Kaohsiung First University of Science and Technology
Department of Marketing and Distribution Management
2 Jhuoyue Rd.,Nanzih
Kaohsiung City 811
TAIWAN, ROC
Prof. Sam S. GillSa
Professor and Chair, Information Systems Department
San Francisco State University
College of Business
1600 Holloway Ave.
San Francisco CA 94132
USA
Dr. Li-Ling Karen HsuLi
National Kaohsiung First University of Science and Technology
Department of Information Management
2 Jhuoyue Rd
Nanzih
Kaohsiung City 811
TAIWAN, ROC
Dr. Niki HynesNi
University of Strathclyde
Department of Marketing
Stenhouse Building, 173 Cathedral Street
Glasgow G4 0RQ
UK
Dr. Rafikul IslamRa
Associate Professor and Head
International Islamic University Malaysia
Department of Business Administration
P.O. Box 10
50728, Gombak
50728 Kuala Lumpur
MALAYSIA
Dr. William H.A. JohnsonWi
Bentley College
Department of Management
175 Forest St
Waltham, MA 02154
USA
Prof. Rajeshwar S. KadadevaramathRa
Research Scholar
PSG Tech
Mechanical Engineering Department
Coimbatore-641004, Tamilnadu State
INDIA
Dr. Garland KeeslingGa
Towson University
Department of Marketing and e-Business
College of Business & Economics
8000 York Road
Towson, MD 21252-0001
USA
Prof. Garp Choong KimGa
Inha University
School of Business Administration
253 Yonghyun-dong, Nam-ku
Incheon
KOREA, REPUBLIC OF
Prof. Siau Ching Lenny KohSi
University of Sheffield
Management School
9 Mappin Street
Sheffield S1 4DT
UK
Dr. Santhosh KumaranSa
IBM T.J. Watson Research Center
Yorktown Heights, NY10598
USA
Prof. Bøje LarsenBø
Copenhagen Business School, CVL
Howitzvej 11-13
DK-2000 Copenhagen F
DENMARK
Prof. Dr. Bih-Ru LeaBi
University of Missouri – Rolla
Department of Business Administration
School of Management and Information Systems
Rolla MO 65409
USA
Dr. Agnieszka LeszczynskaAg
Maria Sklodowska Curie University
Faculty of Economics
Pl.M.Sklodowskiej 5
20-031 Lublin
POLAND
Prof. Mingfang LiMi
California State University Northridge
Department of Management
18111 Nordhoff Street
Northridge, CA 91330-8376
USA
Dr. Yung-Ming LiYu
National Chiao Tung University
Institute of Information Management
1001 University Road
Hsinchu
TAIWAN, ROC
Dr. Angela LinAn
University of Sheffield
Department of Information Studies
211 Regent Court, Portobello Street
Sheffield, S1 4DP
UK
Dr. Chang-Yang LinCh
Eastern Kentucky University
Department of Accounting, Finance & Information Systems
BTC 108
521 Lancaster Avenue
Richmond, KY 40475
USA
Dr. Ching-Wen LinCh
National Ilan University
Graduate Institute of Management
1, Sec. 1, Shen-Lung Road
I-Lan, 260
TAIWAN, ROC
Dr. Chung-Chu LiuCh
National Taipei University
Department of Business Administration
151, University Rd.
San Shia
TAIWAN, ROC
Dr. Xing LiuXi
Kwantlen Polytechnic University
Department of Information Technology
School of Business
12666 - 72nd Avenue,
Surrey, BC, V3W 2M8
CANADA
Dr. Hongze MaHo
Accenture Oy
SCM Group
Itämerenkatu 1, P.O. Box 1109
FIN-00101 Helsinki
FINLAND
Dr. Pimonwan MahujchariyawongPi
Assistant Managing Director, Macroeconomic and Investment Division
Kasikorn Research Center, Co., Ltd
KASIKORNBANK Building, 2nd Floor, 400/22 Phahon Yothin Rd.
Samsen Nai, Phayathai
Bangkok 10400
THAILAND
Dr. Amat Taap ManshorAm
Director
Asian Institute of Finance
Level 16, 1 Sentral, Jalan Stesen Sentral 5, KL Sentral
50470 Kuala Lumpur
MALAYSIA
Dr. Olivera MarjanovicOl
The University of Sydney
School of Business
Sydney, NSW 2006
AUSTRALIA
Prof. Yukihiro MaruyamaYu
Nagasaki University
4-2-1, Katafuchi
Nagasaki 850-8506
JAPAN
Prof. Ronald E. McGaugheyRo
University of Central Arkansas
Management Information Systems
Burdick Business Administration, 318-E
Conway, AR 72035
USA
Prof. Ronald W. McQuaidRo
Director of Employment Research Institute
Napier University
Craiglockhart Campus
219 Colinton Road
Edinburgh EH14 1DJ
UK
Dr. Subhas C. MisraSu
Harvard University
Boston, MA 02115
USA
Prof. Arcot Desai NarasimhaluAr
Singapore Management University
School of Information Systems
80 Stamford Road
Singapore 178902
SINGAPORE
Prof. Steen NielsenSt
Associate Professor of Accounting
Aarhus University
Department of Business Studies
Aarhus School of Business
Fuglesangs Allé 4
DK-8210 Aarhus V
DENMARK
Dr. Liam O’NeillLi
University of North Texas
Health Management and Policy
3500 Camp Bowie Blvd
Fort Worth, TX 76107-2699
USA
Dr. David J. PauleenDa
Massey University
Department of Management and International Business
Private Bag 102 904, North Shore mail Centre
Auckland
NEW ZEALAND
Dr. Rajesh K. PillaniaRa
Assistant Professor
Institute for Integrated Learning in Management (IILM)
3, Lodhi Road
New Delhi-110003
INDIA
Prof. Shaligram PokharelSh
Associate Professor
Nanyang Technological University
Systems and Engineering Management
School of Mechanical and Aerospace Engineering
50 Nanyang Avenue
Singapore 639798
SINGAPORE
Prof. Dr. Franz Josef RadermacherFr
Research Institute for Applied Knowledge Processing/n (FAW/n)
Lise-Meitner-Straße 9
89081 Ulm
GERMANY
Dr. William RandWi
University of Maryland
Marketing and the Center for Complexity in Business
3457 Van Munching
College Park, MD 20742
USA
Prof. Hosun RhimHo
Professor of Logistics, Service & OM
Korea University
Business School
Anam-dong, Seongbuk-gu
Seoul 136-701
KOREA, REPUBLIC OF
Prof. Nigel RoomeNi
Daniel Janssen Chair of Corporate Social Responsibility
Free University Brussels
Solvay Business School
Ave F D Roosevelt 21
1050 Brussels
BELGIUM
Dr. Raimund SchwendnerRa
Associate Partner
InWEnt
Karl-Theodor-Strasse 76
80803 Munich
GERMANY
Dr. Marko SeppänenMa
Tampere University of Technology
Department of Industrial Management
P.O. Box 541
FI-33101 Tampere
FINLAND
Prof. Alan D. SmithAl
University Professor of Operations Management
Robert Morris University
Department of Management and Marketing
600th Fifth Ave
Pittsburgh PA 15219-3099
USA
Prof. Hwan-Yann SuHw
National University of Kaohsiung
No. 700, Kaohsiung University Road
Nan Tzu District 811,
Kaohsiung
TAIWAN, ROC
Dr. Ping SuPi
State University of New York at New Paltz
School of Business
1 Hawk Dr
New Paltz, NY 12561
USA
Prof. Linyan SunLi
Vice Dean
Xi’an Jiaotong Univeristy
School of Management
Xi’an, Shaanxi 710049
P.R. CHINA
Dr. Jesus TangumaJe
The University of Texas Pan American
Department of Computer Information Systems and Quantitative Methods
College of Business Administration
1201 West University Drive
Edinburg, TX 78541-2999
USA
Prof. Manoj Kumar TiwariMa
Indian Institute of Technology
Department of Industrial Engineering and Management
Kharagpur 721302
INDIA
Prof. Wen-Hsien TsaiWe
National Central University
Department of Business Administration
Jhongli, Taoyuan County
TAIWAN, ROC
Prof. Ling-Ming TsengLi
M.D.
National Yang-Ming University
Taipei-Veterans General Hospital
School of Medicine
201, Sec.2, Shih-pai Rd
Taipei
TAIWAN, ROC
Dr. Yancy VaillantYa
Universitat Autònoma de Barcelona
Department of Business Economics
Edifici B, Campus de la UAB
08193-Bellaterra, Barcelona
SPAIN
Prof. Dr. Robert J. VokurkaRo
Professor of Operations Management
Texas A&M University – Corpus Christi
College of Business
145 Faculty Center
6300 Ocean Drive
Corpus Christi TX 78412
USA
Prof. Min-Chiang WangMi
Washington State University
Department of Management and Operations
Pullman, WA 99164-4736
USA
Prof. Jiang WeiJi
Assistant Dean
Zhejiang University
Department of Business Administration
School of Management
Zijingang Campus
Hangzhou 310058
P.R. CHINA
Dr. Zachary WongZa
Professor of Information Systems
Sonoma State University
School of Business & Economics
Rohnert Park, CA 94928
USA
Dr. J. Nevan WrightJ.
Auckland University of Technology
Business and Law School
AUT City Campus
42 Wakefield Street, Private Bag 92006
Auckland 1010
NEW ZEALAND
Dr. Danielle D. XuDa
Gonzaga University
School of Business Administration
East 502 Boone Ave. AD9
Spokane, WA 99258
USA
Prof. Tadashi YagiTa
Doshisha University
Faculty of Economics
Karasuma Imadegawa
Kamigyo
Kyoto 602-8580
JAPAN
Prof. Dr. Chung-Huang YangCh
National Kaohsiung Normal University
Institute of Information and Computer Education
116, Heping 1st Road
Lingya District
Kaohsiung City 802
TAIWAN, ROC
Dr. Ying-Jung Yvonne YehYi
National Taiwan University of Science and Technology
Department of Business Administration
43, Sec. 4, Keelung Rd
Taipei, 106
TAIWAN, ROC
Dr. Jeff YeungJe
The Chinese University of Hong Kong
DSE Department
Faculty of Business Administration
Shatin, N.T.
HONG KONG (CHINA)
Dr. Mehmet Bayram YildirimMe
Wichita State University
Department of Industrial and Manufacturing Engineering
1845 N Fairmount St
Wichita, KS, 67260-0035
USA
Dr. Wen-Bin “Vincent" YuWe
Missouri University of Science and Technology
Department of Information Science and Technology
106C Fulton Hall
Rolla, MO 65409
USA
Prof. Mohammed J. ZakiMo
Rensselaer Polytechnic Institute
Department of Computer Science
CSCI, Lally 307
110 8th St.
Troy NY 12180-3590
USA
Prof. Dr. Milan ZelenyMi
Fordham University
School of Business
Lincoln Center, 626 E GBA
113 West 60th Street
New York NY 10023
USA
Dr. Yao ZhaoYa
Rutgers University
Management Science and Information Systems
180 University Ave., Room 300i
Newark, NJ 07102
USA
Latest TOC
