Template-Type: ReDIF-Article 1.0
Author-Name: Mykola Odrekhivskyi
Author-X-Name-First: Mykola
Author-X-Name-Last: Odrekhivskyi
Author-Name: Orysya Pshyk-Kovalska
Author-X-Name-First: Orysya
Author-X-Name-Last: Pshyk-Kovalska
Author-Name: Volodymyr Zhezhukha
Author-X-Name-First: Volodymyr
Author-X-Name-Last: Zhezhukha
Author-Name: Iryna Ivanochko
Author-X-Name-First: Iryna
Author-X-Name-Last: Ivanochko
Title: Organisational and mathematical modelling in the construction and functioning of the International Carpathian Recreational Innovation System
Abstract:
The article develops organisational and mathematical modelling methods to study the problems of building and functioning of the International Carpathian Recreational Innovation System (ICRIS). This problem is because the Carpathian Euroregion, despite its solid recreational potential, has problems with the quality and quantity of recreational infrastructure and services and their innovativeness. This Carpathian Euroregion also has shortcomings regarding the efficiency of recreational activities in general. Under these conditions, various forms of international innovation activity (IIA) should be used, and joint research and development work should be carried out, as the Euroregion has many universities and colleges with a wide range of training. On this basis, we propose to create socio-economic conditions and incentives for the intensification of IDIs and entrepreneurship in the recreational sector of the Carpathians, as well as to create ICRIS as the Carpathian network of recreational innovation systems (RIS).
Journal: Int. J. of Services, Economics and Management
Pages: 178-200
Issue: 2
Volume: 15
Year: 2024
Keywords: Carpathian Euroregion; complex hierarchical systems; Markov chains theory; recreational activity; system approach; Kolmogorov system of differential equations; international innovation activity; IIA; recreational innovation systems; RIS.
File-URL: http://www.inderscience.com/link.php?id=137218
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Handle: RePEc:ids:injsem:v:15:y:2024:i:2:p:178-200

Template-Type: ReDIF-Article 1.0
Author-Name: Eva Malichová
Author-X-Name-First: Eva
Author-X-Name-Last: Malichová
Author-Name: Emese Tokarčíková
Author-X-Name-First: Emese
Author-X-Name-Last: Tokarčíková
Author-Name: Alžbeta Kucharčíková
Author-X-Name-First: Alžbeta
Author-X-Name-Last: Kucharčíková
Author-Name: Lukáš Falát
Author-X-Name-First: Lukáš
Author-X-Name-Last: Falát
Title: Personal preferential treatments influencing young people's intention to use ridesharing services
Abstract:
This article aims to indicate the influence of travel behaviour, travel preferences and personality of young people on their interest in ridesharing. The research focuses on students aged 16 to 24 from Croatia, Slovakia and Romania. Young people were chosen because their current travel habits and interest in shared services can significantly influence future generations' travel behaviour. The influence of determinants was identified by logistic regression. Models' results indicate that young people who prefer to travel by bicycle, like using modern technologies during travel, think about the environment when choosing means of transport, do not mind being close to strangers and have an experience with ridesharing have a higher interest in this service. On the contrary, people prefer privacy during travel and the frequency of travelling by train and car as a passenger decreases their interest in ridesharing. Personnel characteristics identified based on the mini IPIP scales are not significant.
Journal: Int. J. of Services, Economics and Management
Pages: 225-253
Issue: 3
Volume: 15
Year: 2024
Keywords: ridesharing; travel behaviour; personality; preferences; young people intention; IPI scale; transport; personal preferential treatments; shared services; sustainable services; personality.
File-URL: http://www.inderscience.com/link.php?id=138333
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Handle: RePEc:ids:injsem:v:15:y:2024:i:3:p:225-253

Template-Type: ReDIF-Article 1.0
Author-Name: Sapana Sharma
Author-X-Name-First: Sapana
Author-X-Name-Last: Sharma
Author-Name: Rakesh Kumar
Author-X-Name-First: Rakesh
Author-X-Name-Last: Kumar
Author-Name: Godlove Suila Kuaban
Author-X-Name-First: Godlove Suila
Author-X-Name-Last: Kuaban
Author-Name: Bhavneet Singh Soodan
Author-X-Name-First: Bhavneet Singh
Author-X-Name-Last: Soodan
Author-Name: Pradeep Singh
Author-X-Name-First: Pradeep
Author-X-Name-Last: Singh
Title: Performance and cost evaluation of an adaptive queuing system with customer reneging and retention: steady-state and transient analysis
Abstract:
Customers are often required to wait when they arrive at service facilities and see the servers are busy, or when they find other customers who arrived earlier waiting. The longer customers wait, the more dissatisfied they are likely to be and may leave the queue without receiving service (reneging). The objective of the service provider is to improve the quality of service in order to minimise the possibility of customer reneging since it increases cost and reduces revenue. Therefore, a trade-off between performance and cost should be considered when designing, planning and reducing the queues at service facilities. In this paper, we propose an adaptive queuing model with the retention of reneging customers. We derive the steady-state and transient-state performance parameters, and also discuss performance and cost evaluation. We demonstrate the utility of the model in the evaluation of waiting lines in the service industry using numerical examples.
Journal: Int. J. of Services, Economics and Management
Pages: 254-272
Issue: 3
Volume: 15
Year: 2024
Keywords: performance evaluation; cost evaluation; customer reneging; customer retention; adaptive queuing system.
File-URL: http://www.inderscience.com/link.php?id=138336
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Handle: RePEc:ids:injsem:v:15:y:2024:i:3:p:254-272

Template-Type: ReDIF-Article 1.0
Author-Name: António Portugal Duarte
Author-X-Name-First: António Portugal
Author-X-Name-Last: Duarte
Author-Name: Inês Veloso Garcia
Author-X-Name-First: Inês Veloso
Author-X-Name-Last: Garcia
Author-Name: Fátima Sol Murta
Author-X-Name-First: Fátima Sol
Author-X-Name-Last: Murta
Title: Business cycles and tourism activity: the case of Portugal
Abstract:
This paper analyses the synchronisation of business cycles with tourism activity in Portugal from 1990 to 2021. The importance of the tourism sector in Portugal and its enormous contribution to the country's economic growth is an acknowledged fact. To better understand the business cycle and the corresponding stage of evolution of the tourism activity, we use the Hodrick-Prescott filter to break down the GDP into its cyclical and trend components. The same procedure is applied to four indicators associated with the tourism activity: the number of overnight stays in tourism accommodations, the income from the tourism activity, the revenue per bedroom and the population employed in the sector. The results suggest the existence of a relatively strong synchronisation between the business cycle and tourism activity in Portugal, the expansion (recession) phases of the Portuguese economy showing alignment with a more (less) favourable evolution in tourism activity in Portugal.
Journal: Int. J. of Services, Economics and Management
Pages: 273-289
Issue: 3
Volume: 15
Year: 2024
Keywords: business cycle; economic growth; Hodrick-Prescott filter; synchronisation; tourism activity; sun, sea and sand; Dutch disease; correlation; nights spent; employment; COVID-19; Portugal.
File-URL: http://www.inderscience.com/link.php?id=138339
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Handle: RePEc:ids:injsem:v:15:y:2024:i:3:p:273-289

Template-Type: ReDIF-Article 1.0
Author-Name: P. Lakshminarasa Reddy
Author-X-Name-First: P. Lakshminarasa
Author-X-Name-Last: Reddy
Author-Name: S. Visalakshmi
Author-X-Name-First: S.
Author-X-Name-Last: Visalakshmi
Title: Volatility spillovers and nexus among agridex and non-agri indexes in Indian commodity markets
Abstract:
Commodity market indexes are the key indicator of important market information and sentiment, which helps investors to make sound investment decisions. Commodity derivatives were initially intended to protect farmers from low or high crop risk and generating short term profits. The purpose of this study is to investigate the volatility spillover effects and nexus between the agridex and non-agri indexes in India using daily data of AGRI and non-agri indexes returns spanning from April 2016 to November 2021 by employing Johansen co-integration test, ARCH, and GARCH models. The results exhibited the non-existence of long run relationship between AGRI and non-agri indexes. Further, the analysis provides the evidence of volatility spillover across the indexes.
Journal: Int. J. of Services, Economics and Management
Pages: 324-341
Issue: 3
Volume: 15
Year: 2024
Keywords: agridex; non-agri indexes; volatility spillover; co-integration; ARCH; GARCH.
File-URL: http://www.inderscience.com/link.php?id=138346
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Handle: RePEc:ids:injsem:v:15:y:2024:i:3:p:324-341

Template-Type: ReDIF-Article 1.0
Author-Name: B. Utthra
Author-X-Name-First: B.
Author-X-Name-Last: Utthra
Author-Name: V.T. Bindu
Author-X-Name-First: V.T.
Author-X-Name-Last: Bindu
Title: Tourism value creation through big data as a smart tourism tool
Abstract:
Big data on tourism provides all the information a travel agency needs from tourists. On the other hand, by using the knowledge acquired through big data and enabling the destination to use ICT-based products and services, big data aims to develop destinations to smart tourism destinations. This paper aims to showcase the significance of big data (BD) in tourism, its usage, kinds of data collected for tourist-related purposes, big data during pandemics, the use of big data in GIS, and its scope of generating smart tourism destinations. A thorough study of the available secondary sources like articles and websites relating to big data technology concerning the tourism sector was undertaken. This paper concludes that big data results in smart travel, which is the future of tourism; with initiatives being made worldwide, the tourism industry will create milestones.
Journal: Int. J. of Services, Economics and Management
Pages: 311-323
Issue: 3
Volume: 15
Year: 2024
Keywords: big data; ICT; tourism industry; smart tourism; smart tourism destinations; GIS.
File-URL: http://www.inderscience.com/link.php?id=138348
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Handle: RePEc:ids:injsem:v:15:y:2024:i:3:p:311-323

Template-Type: ReDIF-Article 1.0
Author-Name: Danh Nam Nguyen
Author-X-Name-First: Danh Nam
Author-X-Name-Last: Nguyen
Author-Name: Thi Ngoc Lan Uong
Author-X-Name-First: Thi Ngoc Lan
Author-X-Name-Last: Uong
Title: Factors affecting job performance of public servants in the fisheries sector - an empirical investigation in coastal and island areas of Vietnam
Abstract:
The study aims to analyse the impact of human resource management practices, job satisfaction, and organisational commitment on job performance of public servants. Data was collected by 350 public servants working at the Sub-Department of Fisheries in five provinces representing the coastal and island areas of Vietnam. The structural equation modelling (SEM) was applied to evaluate the impact of human resources management practices, job satisfaction, and organisational commitment on job performance. The findings revealed a positive impact of human resources management practices on organisational commitment, job satisfaction and job performance. In addition, organisational commitment has a positive impact on the job satisfaction of public servants. Besides, job satisfaction and organisational commitment are positively correlated with job performance. The findings of the study suggested several significant implications for the Sub-Department of Fisheries in five coastal provinces of Vietnam to increase organisational commitment, job satisfaction, and job performance of public servants.
Journal: Int. J. of Services, Economics and Management
Pages: 290-310
Issue: 3
Volume: 15
Year: 2024
Keywords: human resources management practices; job satisfaction; public servants; organisational commitment; job performance; Vietnam.
File-URL: http://www.inderscience.com/link.php?id=138353
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Handle: RePEc:ids:injsem:v:15:y:2024:i:3:p:290-310

Template-Type: ReDIF-Article 1.0
Author-Name: Mykola Rohoza
Author-X-Name-First: Mykola
Author-X-Name-Last: Rohoza
Author-Name: Valentyna Stolyarchuk
Author-X-Name-First: Valentyna
Author-X-Name-Last: Stolyarchuk
Author-Name: Valentyna Ishchenko
Author-X-Name-First: Valentyna
Author-X-Name-Last: Ishchenko
Title: Change in consumption pattern and accommodation activity types: the evidence of seizing recovery opportunities and mitigating risk from European countries in crisis time
Abstract:
The current crisis is not a period to wait for recovery opportunities; it is a period of active and radical change in hospitality. This paper helps to gain a deeper understanding of the resumption possibility of the accommodation business and show that it will be specific for each national accommodation industry. The regional differences in development are identified which are caused by the implementation of the different strategies. It is important to consider not only the number of bed-places at accommodation establishments but the accordance capacity of establishments with customers' demand by accommodation activity types. The process landscape modelling is applied to show incongruity of distribution by accommodation activity types in Europe.
Journal: Int. J. of Services, Economics and Management
Pages: 593-622
Issue: 6
Volume: 15
Year: 2024
Keywords: crisis time; domestic and international tourism; accommodation industry resumption; customer demand; accommodation activity types.
File-URL: http://www.inderscience.com/link.php?id=142452
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Handle: RePEc:ids:injsem:v:15:y:2024:i:6:p:593-622

Template-Type: ReDIF-Article 1.0
Author-Name: Akinwumi Sharimakin
Author-X-Name-First: Akinwumi
Author-X-Name-Last: Sharimakin
Author-Name: Anthony Enisan Akinlo
Author-X-Name-First: Anthony Enisan
Author-X-Name-Last: Akinlo
Title: Measuring financial inclusion: a survey-based approach
Abstract:
The study measured the extent of financial inclusion in Southwestern Nigeria in the year 2021. Data on ten indicators of three dimensions (outreach, ease of transaction, and cost of transaction) were collected through surveys. Usage dimension of index of financial inclusion was separately measured with data on the use of ten financial instruments in the last one year. The results of outreach, ease and cost of transaction, averagely showed a fair extent of financial inclusion in Southwestern Nigeria. The frequency and depth of usage of financial instruments revealed that only a few number of households made regular use of financial services. More policy efforts of the government, banks and regulatory authorities are still needed at ensuring that formal financial services are available and affordable to all qualified adults.
Journal: Int. J. of Services, Economics and Management
Pages: 623-649
Issue: 6
Volume: 15
Year: 2024
Keywords: financial inclusion; survey; financial instruments; usage dimension; household; index of financial inclusion; IFI.
File-URL: http://www.inderscience.com/link.php?id=142454
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Handle: RePEc:ids:injsem:v:15:y:2024:i:6:p:623-649

Template-Type: ReDIF-Article 1.0
Author-Name: Ploypailin Kijkasiwat
Author-X-Name-First: Ploypailin
Author-X-Name-Last: Kijkasiwat
Author-Name: Jennifer Cave
Author-X-Name-First: Jennifer
Author-X-Name-Last: Cave
Author-Name: Nirosha Hewa Wellalage
Author-X-Name-First: Nirosha Hewa
Author-X-Name-Last: Wellalage
Author-Name: Stuart Locke
Author-X-Name-First: Stuart
Author-X-Name-Last: Locke
Title: Forecasting symbiosis in tourism enterprise networks: Monte Carlo simulation of risk and return
Abstract:
This study re-conceptualises the relationship between symbiosis and risk/return as an influence for economic benefit or harm for micro, small and medium enterprises in tourism. A critique of predictive literature identifies Monte Carlo simulation's capacity to use non-parametric data and input of multiple, concurrent variables as best suited to forecasting firms' performance. Statistically significant risk/return variables are established from national monitors. The secondary which is accessed from the New Zealand Business Benchmarking Survey and the Management Resource Centre is used for the simulations. Results show that businesses in different industries were affected by range of factors that resulted in variation in a particular firm's profit. Hospitality enterprises are most vulnerable, accommodation and retail firms experience greater flux, but the retail component recovers quickly. The research contributes to symbiosis theory, predictive methodology and has implications for the economic recovery of the tourism sector.
Journal: Int. J. of Services, Economics and Management
Pages: 63-83
Issue: 1
Volume: 15
Year: 2024
Keywords: symbiosis; firm performance; risk and return; forecasting; micro, small and medium enterprise; MSME; tourism; hospitality.
File-URL: http://www.inderscience.com/link.php?id=136056
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Handle: RePEc:ids:injsem:v:15:y:2024:i:1:p:63-83

Template-Type: ReDIF-Article 1.0
Author-Name: Cyriac Philip Alexander
Author-X-Name-First: Cyriac Philip
Author-X-Name-Last: Alexander
Author-Name: Tabitha Durai
Author-X-Name-First: Tabitha
Author-X-Name-Last: Durai
Title: Digital currency: an awareness of the future of central bank digital currency in India
Abstract:
Digital currencies are the latest trend around the world, and India will have its form of the same starting 1 April of the next fiscal year. It would simply reflect the popular physical currency in digital form. The 'digital rupee, ' as it will be known, would be issued in digital form by the Reserve Bank as well as will be exchangeable with physical currency. India's push toward digital payment options were altered in 2016 when the demonetisation of money occurred. Although it was a difficult decision for a country where 90% of transactions are made in cash, people quickly adopted digital payment methods in India. The proliferation of smartphones and the availability of user-friendly payment options such as PAYTM and BHIM UPI have aided the adoption of digital payment systems. The objective of the research aims in gaining a better understanding of central bank digital currency (CBDC) among the public. The qualitative research method used books, journals, newspapers, and websites as data sources. The study highlights advancements in digital money transactions, elements of CBDC, a new threshold for CBDC, a distinction between digital currencies and cryptocurrencies, and challenges for CBDC.
Journal: Int. J. of Services, Economics and Management
Pages: 667-676
Issue: 6
Volume: 15
Year: 2024
Keywords: digital currency; central bank digital currency; CBDC; awareness; digital payment; digital transaction; India.
File-URL: http://www.inderscience.com/link.php?id=142456
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Handle: RePEc:ids:injsem:v:15:y:2024:i:6:p:667-676

Template-Type: ReDIF-Article 1.0
Author-Name: Reza Saral
Author-X-Name-First: Reza
Author-X-Name-Last: Saral
Author-Name: Reza Salehzadeh
Author-X-Name-First: Reza
Author-X-Name-Last: Salehzadeh
Author-Name: Seyed Mehdi Mirmehdi
Author-X-Name-First: Seyed Mehdi
Author-X-Name-Last: Mirmehdi
Title: Investigating the influence of service quality on loyalty in banking industry: the role of customer engagement
Abstract:
Over recent years, special attention in the banking industry has been paid to customer loyalty, mainly because of the relationship between loyalty and profitability in an organisation. This study aimed to evaluate the factors affecting customer engagement and loyalty. In this study, a cross-sectional questionnaire-based research project was employed to collect data from a sample of 356 customers from randomly selected banks in Isfahan. The content validity of the questionnaires was confirmed by experts and its construct validity was approved by using factor analysis. Reliability of the questionnaires was confirmed based on Cronbach's alpha method. Structural equation modelling was used to test the research hypotheses. According to the research findings, the rate of profit, brand, and service quality significantly affect the customer engagement. Furthermore, the rate of profit, brand, service quality and customer engagement have a significant impact on customer loyalty.
Journal: Int. J. of Services, Economics and Management
Pages: 1-18
Issue: 1
Volume: 15
Year: 2024
Keywords: customer loyalty; customer engagement; service quality; rate of profit and facilities; brand love; brand image; speed of service provision; innovation in services; employee behaviour.
File-URL: http://www.inderscience.com/link.php?id=136057
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Handle: RePEc:ids:injsem:v:15:y:2024:i:1:p:1-18

Template-Type: ReDIF-Article 1.0
Author-Name: Peerayuth Charoensukmongkol
Author-X-Name-First: Peerayuth
Author-X-Name-Last: Charoensukmongkol
Title: How transformational leadership lessens employee resistance to change during the COVID-19 pandemic: the mediating role of innovative climate
Abstract:
The main objective of this research is to investigate the effect of transformational leadership of the department heads on resistance to change of employees in the departments by considering the mediating effect of innovative climate in a workplace. The present research focuses on the case of faculties and staffs working in three public universities in the Philippines during the time that the universities were affected by the COVID-19 pandemic. The respondents of this study comprise 522 faculty members and staff. Online survey was used for data collection. The data were analysed using partial least square structural equation modelling. The results indicate that transformational leadership does not directly affect resistance to change of employees; however, its effect is fully mediated by innovative climate in a workplace. From these findings, this research recommends some human capital management practices that should be implemented to promote occupational wellbeing of employees during organisational change.
Journal: Int. J. of Services, Economics and Management
Pages: 650-666
Issue: 6
Volume: 15
Year: 2024
Keywords: transformational leadership; working environment; resistance to change; human capital; sustainable development.
File-URL: http://www.inderscience.com/link.php?id=142457
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Handle: RePEc:ids:injsem:v:15:y:2024:i:6:p:650-666

Template-Type: ReDIF-Article 1.0
Author-Name: Tibor Zsigmond
Author-X-Name-First: Tibor
Author-X-Name-Last: Zsigmond
Author-Name: Ladislav Mura
Author-X-Name-First: Ladislav
Author-X-Name-Last: Mura
Author-Name: Renáta Machová
Author-X-Name-First: Renáta
Author-X-Name-Last: Machová
Author-Name: Ferenc Bakó
Author-X-Name-First: Ferenc
Author-X-Name-Last: Bakó
Author-Name: Marcell Kupi
Author-X-Name-First: Marcell
Author-X-Name-Last: Kupi
Title: Motivation and organisational culture from the perspective of SME employees - a case study at the time of COVID-19 pandemic
Abstract:
The aim of the research is to investigate the relationship between motivation and organisational culture from the viewpont of employees working at SMEs in Slovakia. The study examines all of this during the COVID-19 period, which took a heavy toll on individuals' social and organisational relationships as well. To investigate this, first the overlaps between the two areas were indentified. When exploring the theoretical part, the authors faced with the problem that the influence of motivation and organisational culture was usually examined together, and not on each other. A questionnaire survey was conducted, to which 581 valuable responses were received. Based on the results, it was proven that the wider the range of motivation tools used, the more positive the employees evaluate the organisational culture. All of this is worth considering for companies that would like to build a suitable organisational culture in their company.
Journal: Int. J. of Services, Economics and Management
Pages: 34-50
Issue: 1
Volume: 15
Year: 2024
Keywords: motivation; organisational culture; employees; SMEs; COVID-19.
File-URL: http://www.inderscience.com/link.php?id=136058
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Handle: RePEc:ids:injsem:v:15:y:2024:i:1:p:34-50

Template-Type: ReDIF-Article 1.0
Author-Name: Romi Bhakti Hartarto
Author-X-Name-First: Romi Bhakti
Author-X-Name-Last: Hartarto
Author-Name: Wahyu Adi Mudiparwanto
Author-X-Name-First: Wahyu Adi
Author-X-Name-Last: Mudiparwanto
Author-Name: Dyah Titis Kusuma Wardani
Author-X-Name-First: Dyah Titis Kusuma
Author-X-Name-Last: Wardani
Author-Name: Wahyu Tri Wibowo
Author-X-Name-First: Wahyu Tri
Author-X-Name-Last: Wibowo
Title: Identifying facilitators and barriers toward the implementation of public private partnership at municipal level: a case study of Yogyakarta
Abstract:
As a developing country in Southeast Asia, public private partnership (PPP) was used to procure infrastructure projects in Indonesia. However, PPP remains not optimally used to promote regional development. As a small municipality situated on Java Island, the development of an urban area of Yogyakarta has been quite rapid. Thus, it becomes the responsibility of the local government to provide services that satisfy the needs of its growing citizens. This study explores the facilitators and barriers of using PPP for Yogyakarta City as a case study for infrastructure development financing alternatives at a sub-national level. To address this research objective, this study uses a qualitative approach through a literature review and expert interviews. This study has revealed a potential project that requires a PPP scheme in Yogyakarta City. However, there are some barriers found in this study, including the unequal understanding of PPP, lengthy periods in the PPP process, conflict of interest, and land acquisition.
Journal: Int. J. of Services, Economics and Management
Pages: 343-355
Issue: 4
Volume: 15
Year: 2024
Keywords: public private partnership; PPP; development; urban; infrastructure; municipal.
File-URL: http://www.inderscience.com/link.php?id=139642
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Handle: RePEc:ids:injsem:v:15:y:2024:i:4:p:343-355

Template-Type: ReDIF-Article 1.0
Author-Name: Vitaliy Shliakhetko
Author-X-Name-First: Vitaliy
Author-X-Name-Last: Shliakhetko
Author-Name: Nina Petrukha
Author-X-Name-First: Nina
Author-X-Name-Last: Petrukha
Author-Name: Volodymyr Krupa
Author-X-Name-First: Volodymyr
Author-X-Name-Last: Krupa
Author-Name: Ihor Berest
Author-X-Name-First: Ihor
Author-X-Name-Last: Berest
Author-Name: Ihor Baran
Author-X-Name-First: Ihor
Author-X-Name-Last: Baran
Title: Security issues in the formation and competition for human capital in the context of destabilisation of the European labour market
Abstract:
The main purpose of the article is to clarify the understanding of human capital by examining the processes that occur with refugees from Ukraine, who are carriers of such capital, in order to understand the threats and new opportunities that arise as a result of their stay in EU countries. In addition, in the context of this study, modelling of the process of planning the development of human capital in the context of military operations in Ukraine was carried out. The methodology involves the use of modern research methods. The methodology of the article includes general theoretical research methods, as well as the methodology for modelling DFD. The conducted research is aimed at tracking changes in the understanding of the essence of human capital and its key parameters in the process of implementing Industry 4.0. The digitalisation of the global economy provokes an increase in demand for a highly qualified workforce capable of generating new ideas and improving their digital competencies.
Journal: Int. J. of Services, Economics and Management
Pages: 677-695
Issue: 6
Volume: 15
Year: 2024
Keywords: human capital; investment; mobility; military operations; labour market.
File-URL: http://www.inderscience.com/link.php?id=142458
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Handle: RePEc:ids:injsem:v:15:y:2024:i:6:p:677-695

Template-Type: ReDIF-Article 1.0
Author-Name: Vincenzo Fasone
Author-X-Name-First: Vincenzo
Author-X-Name-Last: Fasone
Author-Name: Mariano Puglisi
Author-X-Name-First: Mariano
Author-X-Name-Last: Puglisi
Title: Technological innovation in cultural tourism: a systematic literature review
Abstract:
Culture and tourism are intrinsically connected but it is only in the last few decades that the link between them obtained relevance as a specific tourism industry niche, i.e., 'cultural tourism'. Recently, this sector has experimented deepen technological changes and a growing digitalisation. This study, through a systematic literature review, with a narrative and chronological approach (Elsevier's Scopus database was used), investigates the relationship between cultural tourism and technological innovation, with an aim to map out what is known about it and what needs to be explored further. The review findings suggest that a majority of existing studies addresses three different thematic and streams of analysis. According to this, a possible theoretical framework is provided. A particular need for research on the experiences of visitors who experiment with the use of technological innovations emerge. Further, the development of new technologies also creates the need to analyse the relationships with the various stakeholders and the innovation eco-systems.
Journal: Int. J. of Services, Economics and Management
Pages: 356-375
Issue: 4
Volume: 15
Year: 2024
Keywords: culture; tourism; innovation; technology; review.
File-URL: http://www.inderscience.com/link.php?id=139644
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Handle: RePEc:ids:injsem:v:15:y:2024:i:4:p:356-375

Template-Type: ReDIF-Article 1.0
Author-Name: William Philip Wall
Author-X-Name-First: William Philip
Author-X-Name-Last: Wall
Title: Effect of perceived supervisor support and social support on employees work engagement: how career optimism mediates the relationships
Abstract:
This empirical study examined the effect of perceived supervisor support (PSS) and social support (SS) on the employees work engagement (WE) in the energy sector of Thailand with a particular focus on mediating effect of career optimism (CO). The data was collected from 253 respondents working in the energy sector of Thailand. The results revealed that PSS has a positive and significant effect on WE (<i>β</i> = 0.109, <i>p</i> < 0.01), SS has a positive and significant effect on WE (<i>β</i> = 0.158, <i>p</i> < 0.01) and CO has a positive and significant effect on WE (<i>β</i> = 0.536, <i>p</i> < 0.01). As to the mediating effect of CO, the results indicated that CO is a significant mediator of the effect of PSS (<i>β</i> = 0.081, <i>p</i> < 0.01) and SS (<i>β</i> = 0.057, <i>p</i> < 0.01) on WE.
Journal: Int. J. of Services, Economics and Management
Pages: 19-33
Issue: 1
Volume: 15
Year: 2024
Keywords: supervisor support; social support; work engagement; career optimism; Thailand; perceived supervisor support; PSS; structural equation model; SEM.
File-URL: http://www.inderscience.com/link.php?id=136061
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Handle: RePEc:ids:injsem:v:15:y:2024:i:1:p:19-33

Template-Type: ReDIF-Article 1.0
Author-Name: Syed S.M. Sadrul Huda
Author-X-Name-First: Syed S.M. Sadrul
Author-X-Name-Last: Huda
Author-Name: Tazin Islam
Author-X-Name-First: Tazin
Author-X-Name-Last: Islam
Title: High degree of informality in tourismscape: a threat to tourism service sustainability
Abstract:
This case study narrates the story of selected tourism initiatives in rural areas of Bangladesh. These tourism initiatives are undertaken by individuals (e.g., local people) who are mostly of young at age. This case interestingly identifies that these initiatives are informal in nature. No formal organisation setup has been established by the entrepreneurs. This case is analysed using ANT and tourismscape theory and it is noted that informal relationship among the actor networks may threaten the sustainability of these local informal tourism initiatives in the long run.
Journal: Int. J. of Services, Economics and Management
Pages: 51-62
Issue: 1
Volume: 15
Year: 2024
Keywords: tourism; informal; ANT theory; sustainability; tourismscape theory.
File-URL: http://www.inderscience.com/link.php?id=136065
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Handle: RePEc:ids:injsem:v:15:y:2024:i:1:p:51-62

Template-Type: ReDIF-Article 1.0
Author-Name: Thanh-Binh Phung
Author-X-Name-First: Thanh-Binh
Author-X-Name-Last: Phung
Author-Name: Cong-Minh Tran
Author-X-Name-First: Cong-Minh
Author-X-Name-Last: Tran
Title: The study of consumers' post-purchasing behavioural intentions towards organic foods in an emerging economy: from the S-O-R model perspective
Abstract:
The study is based on the S-O-R model, the theory of planned behaviour, and the expectation confirmation theory. The authors have built a research model to examine the customers' post-purchasing behavioural intentions towards organic foods in Vietnam. Hypotheses were tested using structural equation modelling with a sample of 481 respondents. The results confirmed that word of mouth (WOM) and repurchase (REP) intention is affected by customer satisfaction. Trust in organic food impacts satisfaction and WOM intention. Satisfaction and trust are influenced by stimulating factors such as nutritional content, natural content, price fairness, environmental consciousness, health consciousness, and perceived value. However, the associations between environmental consciousness and trust, and trust and repurchase intention are not statistically supported.
Journal: Int. J. of Services, Economics and Management
Pages: 84-100
Issue: 1
Volume: 15
Year: 2024
Keywords: re-purchase intention; word-of-mouth intention; satisfaction; organic foods; S-O-R model.
File-URL: http://www.inderscience.com/link.php?id=136069
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Handle: RePEc:ids:injsem:v:15:y:2024:i:1:p:84-100

Template-Type: ReDIF-Article 1.0
Author-Name: Kuldeep Ojha
Author-X-Name-First: Kuldeep
Author-X-Name-Last: Ojha
Author-Name: Keeon Rodney
Author-X-Name-First: Keeon
Author-X-Name-Last: Rodney
Title: Applying lean practices in vehicle maintenance services at Massy Motors in Trinidad and Tobago
Abstract:
Massy Motors Limited is a major local car dealership at Trinidad and Tobago. The aim of this research work is to evaluate maintenance services at Massy Motors Limited by identifying the waste/non-value adding activities which may be present and recommend lean practices to help the organisation optimise its performance. Critical analysis of functioning was done to develop current state value stream map (CSVSM) for maintenance services in company. Waste present were identified in maintenance process and lean strategies were recommended to alleviate them. Future state value stream map (FSVSM) was created to show the impact of recommendations. FSVSM showed a reduction of lead time 26.05 hours. Value-added time in the maintenance value streams went from 6% in the CSVSM to 12% in the FSVSM which is also doubled the current value-added time. Validation for the recommendations was done by having the stakeholders of Massy Motors asses the suggestions. Stakeholders confirmed the feasibility and impact of the findings of research work.
Journal: Int. J. of Services, Economics and Management
Pages: 402-435
Issue: 4
Volume: 15
Year: 2024
Keywords: lean practices; waste; value-adding activities; process improvement; maintenance; value stream; current state value stream map; CSVSM; future state value stream map; FSVSM; Trinidad and Tobago.
File-URL: http://www.inderscience.com/link.php?id=139653
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Handle: RePEc:ids:injsem:v:15:y:2024:i:4:p:402-435

Template-Type: ReDIF-Article 1.0
Author-Name: Yasmine Souissi
Author-X-Name-First: Yasmine
Author-X-Name-Last: Souissi
Author-Name: Anis Jarboui
Author-X-Name-First: Anis
Author-X-Name-Last: Jarboui
Title: Exploring the relationship between managerial overconfidence and investment efficiency in the US hospitality industry
Abstract:
This paper aims to investigate the influences of the different levels of managerial overconfidence on the investment efficiency (overinvestment and underinvestment) in the context of the hospitality industry. Employing 598 firm-year observations obtained from annual reports and supplementary databases, we use the generalised method of moments (GMM) regression method to estimate the relationship between managerial overconfidence and investment efficiency. This study demonstrates empirically that an over-invested firm with a CEO that has a low level of managerial overconfidence is not found to effectively improve the firm's investment efficiency by reducing the level of over investment in the US hospitality industry.
Journal: Int. J. of Services, Economics and Management
Pages: 455-478
Issue: 5
Volume: 15
Year: 2024
Keywords: investment efficiency; under-investment; over-investment and managerial overconfidence; hospitality industry.
File-URL: http://www.inderscience.com/link.php?id=140937
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Handle: RePEc:ids:injsem:v:15:y:2024:i:5:p:455-478

Template-Type: ReDIF-Article 1.0
Author-Name: Abdelmadjid Hartani
Author-X-Name-First: Abdelmadjid
Author-X-Name-Last: Hartani
Author-Name: Samir B. Maliki
Author-X-Name-First: Samir B.
Author-X-Name-Last: Maliki
Author-Name: Mourad Kertous
Author-X-Name-First: Mourad
Author-X-Name-Last: Kertous
Author-Name: Inaya Wahidi
Author-X-Name-First: Inaya
Author-X-Name-Last: Wahidi
Title: Innovation and production management: lessons from Algerian consumers
Abstract:
This article aims to study the influence of production management on innovation results based on knowledge management in Algerian companies. The relationship between different aspects of innovation concepts, production management, and knowledge management in the Algerian market is examined. However, defining a holistic production model is challenging due to extreme changes in the market, particularly with the COVID-19 crisis, making predicting future circumstances and risks impossible. The sample consists of people aged between 20 and over 60 years old from various sectors, including government, private, daily wage, and self-employment. The sample includes genders, males, and females. One hundred and ninety-one questionnaires were designed and distributed with about 50 items each. The results show that marketing and the COVID-19 crisis have a positive impact on production, whereas knowledge and communication have no impact. Additionally, production has a positive impact on innovation. Therefore, Algerian enterprises must double their efforts to survive in this complex environment. They must develop more innovation and knowledge management systems to enhance production management and improve their relationship with customers.
Journal: Int. J. of Services, Economics and Management
Pages: 479-496
Issue: 5
Volume: 15
Year: 2024
Keywords: innovation; knowledge management; production management; COVID-19; Algerian consumer.
File-URL: http://www.inderscience.com/link.php?id=140938
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Handle: RePEc:ids:injsem:v:15:y:2024:i:5:p:479-496

Template-Type: ReDIF-Article 1.0
Author-Name: Edeh Michael Onyema
Author-X-Name-First: Edeh Michael
Author-X-Name-Last: Onyema
Author-Name: Surjeet Dalal
Author-X-Name-First: Surjeet
Author-X-Name-Last: Dalal
Author-Name: Celestine Iwendi
Author-X-Name-First: Celestine
Author-X-Name-Last: Iwendi
Author-Name: Bijeta Seth
Author-X-Name-First: Bijeta
Author-X-Name-Last: Seth
Author-Name: Nwogbe Odinakachi
Author-X-Name-First: Nwogbe
Author-X-Name-Last: Odinakachi
Author-Name: Anyalor Maureen Chichi
Author-X-Name-First: Anyalor Maureen
Author-X-Name-Last: Chichi
Title: Management and prediction of navigation of industrial robots based on neural network
Abstract:
In the past, a robotic arm needed to be taught to carry out certain tasks, such as selecting a single object type from a fixed location and orientation. Neural networks have autonomous abilities that are being deployed to aid the development of robots and also improve their navigation accuracy. Maximising the potentials of neural network as shown in this study enhances the positioning and movement targets of industrial robots. The study adopted an architecture called extremely boosted neural network (XBNet) trained using a unique optimisation approach (boosted gradient descent for tabular data - BGDTD) that improves both its interpretability and performance. Based on the analysis of the simulations, the result demonstrates accuracy and precision. The study would contribute significantly to the advancement of robotics and its efficiency.
Journal: Int. J. of Services, Economics and Management
Pages: 497-519
Issue: 5
Volume: 15
Year: 2024
Keywords: industrial robots; control movement; machine learning; neural network; extremely boosted neural network; XBNet.
File-URL: http://www.inderscience.com/link.php?id=140940
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Handle: RePEc:ids:injsem:v:15:y:2024:i:5:p:497-519

Template-Type: ReDIF-Article 1.0
Author-Name: Yograj Sharma
Author-X-Name-First: Yograj
Author-X-Name-Last: Sharma
Author-Name: Pradyut Guha
Author-X-Name-First: Pradyut
Author-X-Name-Last: Guha
Title: Workplace effect on intergenerational occupational transition of labourer: evidence from tea plantations of Assam, India
Abstract:
Present study aims at understanding if intergenerational occupational transition of tea labourer has any association with the workplace using primary data collected from 612 labour households in major tea growing regions of Assam. Empirical analysis suggests that the occupational transition of adult children was low among the tea labourers engaged in proprietorship (PROP) plantation relative to public limited company (PLC). Limited upward occupational transition is visible in both ownership structures of plantations. There is significant role of gender, education, skill, family size, father's occupation, income, dependency ratio, ownership structures of plantation, and geographical location in shaping occupational mobility of tea labourer. Disproportion of benefit in kind, welfare provision across different ownership structure of tea plantations is visible in the study area. Hence, there is a need for ensuring uniformity in statutory benefits and minimum wages among tea labourers through proper coordination between union and state government with the tea board.
Journal: Int. J. of Services, Economics and Management
Pages: 520-550
Issue: 5
Volume: 15
Year: 2024
Keywords: public limited company; proprietorship firm; transitional matrices; mobility; ownership structures; lower-tier work; India.
File-URL: http://www.inderscience.com/link.php?id=140941
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Handle: RePEc:ids:injsem:v:15:y:2024:i:5:p:520-550

Template-Type: ReDIF-Article 1.0
Author-Name: Shailesh Gondal
Author-X-Name-First: Shailesh
Author-X-Name-Last: Gondal
Author-Name: Shweta Agrawal
Author-X-Name-First: Shweta
Author-X-Name-Last: Agrawal
Title: A novel approach using hybrid deep features for citrus disease detection and classification based on NCA and Bayesian optimised random forest classifier
Abstract:
In this paper, deep features are retrieved from the citrus disease image gallery dataset using the AlexNet convolutional neural network. After data augmentation, the image dataset is sent for data pre-processing, where colour moments, GLCM, and Gabor wavelets are used to extract the colour feature and texture. Hybrid features are created by combining colour, texture, and deep characteristics. For feature selection, neighbourhood component analysis (NCA) is employed. The model's classification capabilities were also evaluated with those of the random forest classifier architecture for citrus disease detection in case 1 images and the Bayesian optimised random forest classifier architecture for citrus fruit disease detection in case 2 images. On a benchmark dataset including images of four distinct illnesses and healthy citrus fruit classes, the model performances were discovered. The dataset was identified using the disease image dataset with a maximum accuracy rate of 95.07%.
Journal: Int. J. of Services, Economics and Management
Pages: 551-571
Issue: 5
Volume: 15
Year: 2024
Keywords: AlexNet; Bayesian optimisation; fruit disease image; FDI; neighbourhood component analysis; NCA; random forest; RF; convolutional neural network; CNN; grey level co-occurrence matrix; GLCM; Gabor wavelet; K-nearest neighbours; KNN; etc.
File-URL: http://www.inderscience.com/link.php?id=140942
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Handle: RePEc:ids:injsem:v:15:y:2024:i:5:p:551-571

Template-Type: ReDIF-Article 1.0
Author-Name: Candide Uludağ
Author-X-Name-First: Candide
Author-X-Name-Last: Uludağ
Author-Name: Mehmet Emin Baynazoğlu
Author-X-Name-First: Mehmet Emin
Author-X-Name-Last: Baynazoğlu
Author-Name: Boban Melović
Author-X-Name-First: Boban
Author-X-Name-Last: Melović
Author-Name: Branislav Dudić
Author-X-Name-First: Branislav
Author-X-Name-Last: Dudić
Title: The mediating role of self-control in the relationship of mindfulness with organisational stress due to increased workload
Abstract:
In recent years, studies on mindfulness have been on the increase and it has been observed that studies on education and consumer behaviour are in majority. However, studies examining the effects of mindfulness on organisational stress (OS) due to employee workload are fairly limited. In this context, the current study aims to examine the effect of mindfulness on employees' increased OS due to workload and to determine the possible mediating role of self-control (SC). The hypothetical relationships between the research model developed to achieve the stated objectives and the constructs that make up the model were studied. The collected data were analysed using structural equation modelling (SEM). It has been determined that mindfulness has a positive and statistically significant effect on SC, that OS decreases with the increase in employees' mindfulness levels, and SC, which mediates this effect, contributes positively to this effect.
Journal: Int. J. of Services, Economics and Management
Pages: 572-592
Issue: 5
Volume: 15
Year: 2024
Keywords: job strain; mindfulness; self-control; SC; organisational stress; OS; mediator role.
File-URL: http://www.inderscience.com/link.php?id=140943
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Handle: RePEc:ids:injsem:v:15:y:2024:i:5:p:572-592

Template-Type: ReDIF-Article 1.0
Author-Name: Md. Mahbubul Alam
Author-X-Name-First: Md. Mahbubul
Author-X-Name-Last: Alam
Author-Name: Abir Hassan
Author-X-Name-First: Abir
Author-X-Name-Last: Hassan
Title: Nexus between macroeconomic factors and remittance inflow in presence of ICT penetration: a panel data analysis of Bangladesh economy
Abstract:
While the whole world was struggling and stumbling during the global pandemic, the economy of Bangladesh miraculously experienced a comparatively lower stagnation than its contemporaries, owing to a larger remittance inflow intertwined with the surge of ICT services. This study attempts to find the answer to this overwhelming performance considering the macroeconomic factors in host countries that are top in remittance outflow towards Bangladesh. The findings indicate significant positive effects of ICT, as well as macroeconomic factors like government expenditure, trade balance, and FDI on the remittance inflow of the recipient country. Despite being unique in perspective, the paper is confined to the usage of secondary data and limited data availability due to institutional constraints for a few countries. The paper concludes by prescribing an ICT-friendly infrastructure for both host countries and the recipient country, along with an emphasis on selected macroeconomic variables.
Journal: Int. J. of Services, Economics and Management
Pages: 376-401
Issue: 4
Volume: 15
Year: 2024
Keywords: remittance; ICT; macroeconomic factors; receiving country; host country; panel data; fixed effects; random effects; Bangladesh.
File-URL: http://www.inderscience.com/link.php?id=139670
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Handle: RePEc:ids:injsem:v:15:y:2024:i:4:p:376-401

Template-Type: ReDIF-Article 1.0
Author-Name: Dagmar Weberová
Author-X-Name-First: Dagmar
Author-X-Name-Last: Weberová
Author-Name: Peter Štarchoň
Author-X-Name-First: Peter
Author-X-Name-Last: Štarchoň
Author-Name: Martina Juříková
Author-X-Name-First: Martina
Author-X-Name-Last: Juříková
Author-Name: Eliška Káčerková
Author-X-Name-First: Eliška
Author-X-Name-Last: Káčerková
Author-Name: Lenka Ližbetinová
Author-X-Name-First: Lenka
Author-X-Name-Last: Ližbetinová
Title: Consumer preferences for eco-friendly products
Abstract:
The aspect of eco-friendliness and the promotion of domestic products is becoming an important trend in business. Knowledge of consumer attitudes towards eco-friendly products enables the public and private sectors to shape consumer behaviour and respond more appropriately in their marketing campaigns. The aim of this research paper is to identify consumer preferences for eco-friendly products in the Czech Republic. The research is based on consumer behaviour theory with a focus on eco-friendly products, environmentally responsible consumers, and the effect of their country of origin. The objective will be fulfilled through a survey of 1,523 consumers in the Czech Republic. Descriptive and inferential statistics were used to process the data. The results indicate a majority group of actively environmentally responsible consumers. The preference for eco-friendly products is significantly different in terms of gender, age, and economic status.
Journal: Int. J. of Services, Economics and Management
Pages: 436-454
Issue: 4
Volume: 15
Year: 2024
Keywords: domestic products; eco-friendly products; consumer behaviour; Czech Republic; cluster analysis.
File-URL: http://www.inderscience.com/link.php?id=139737
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Handle: RePEc:ids:injsem:v:15:y:2024:i:4:p:436-454

Template-Type: ReDIF-Article 1.0
Author-Name: Anastasios Athanasiadis
Author-X-Name-First: Anastasios
Author-X-Name-Last: Athanasiadis
Author-Name: Vassiliki Papadopoulou
Author-X-Name-First: Vassiliki
Author-X-Name-Last: Papadopoulou
Title: Service quality metrics in a teacher training program
Abstract:
There are two major methodological approaches to service quality measurement. The first suggests measuring service quality in terms of the difference between customers' expectations and perceptions of a service, whereas the second focuses only on perceptions. In the relevant literature, there is no clear evidence of whether the two methodologies concur or not in their outcomes. Thus, there is a need for more empirical data to help select the most appropriate method of measuring service quality. The present paper aims to test if there are significant differences in service quality measurement as measured by the two approaches in a teacher training program for prospective teachers in Greece. Data collection was based on the EppekQual scale designed for educational contexts, whereas data analysis was carried out according to the confirmation and disconfirmation paradigm. The research sample is comprised of 481 subjects. The analysis conducted revealed statistically significant differences in the measurements of the two methodologies, but the present research does not favour a particular measurement approach as more efficient since data analysis identified slight deviations and therefore proposes the adoption of both methodologies depending on the orientation of the evaluation to reliable data for the educational organisation managers.
Journal: Int. J. of Services, Economics and Management
Pages: 120-135
Issue: 2
Volume: 15
Year: 2024
Keywords: educational service quality; teacher training program; perceptions; expectations; EppekQual.
File-URL: http://www.inderscience.com/link.php?id=137209
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Handle: RePEc:ids:injsem:v:15:y:2024:i:2:p:120-135

Template-Type: ReDIF-Article 1.0
Author-Name: Shahzad Ali
Author-X-Name-First: Shahzad
Author-X-Name-Last: Ali
Author-Name: Nor Azam Bin Abdual Razak
Author-X-Name-First: Nor Azam Bin Abdual
Author-X-Name-Last: Razak
Author-Name: Naveeda Sajjid
Author-X-Name-First: Naveeda
Author-X-Name-Last: Sajjid
Title: Impact of domestic migration and smart governance on quality of life: mediating role of emotional and physical well-being
Abstract:
The study aims to investigate the linear and nonlinear effects of migration, smart governance on quality of life, using emotional and physical well-being as mediator variables. To achieve the goal, data were collected from 1,184 respondents using strata convenient sampling techniques, SEM for testing hypotheses, and Hayes's footstep process for nonlinear relationship. The linear and nonlinear results confirmed the direct and indirect impact of domestic migration and smart governance on quality of life. This study contributes to the literature of the unique combination of migration, smart governance, and quality of life. In addition, emotional, and physical well-being taken as mediating variable this was ignored to investigate the link between migration and quality of life. To accommodate the enormous influx of migrants, there should be a scarcity of resources. To reduce internal migration, the government should assist small and medium-sized businesses in creating more employment opportunities.
Journal: Int. J. of Services, Economics and Management
Pages: 136-157
Issue: 2
Volume: 15
Year: 2024
Keywords: linear and nonlinear analysis; domestic migration; quality of life; smart governance; emotional and physical well-being.
File-URL: http://www.inderscience.com/link.php?id=137211
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Handle: RePEc:ids:injsem:v:15:y:2024:i:2:p:136-157

Template-Type: ReDIF-Article 1.0
Author-Name: Marica Melović
Author-X-Name-First: Marica
Author-X-Name-Last: Melović
Author-Name: Neven Šerić
Author-X-Name-First: Neven
Author-X-Name-Last: Šerić
Author-Name: Branislav Dudić
Author-X-Name-First: Branislav
Author-X-Name-Last: Dudić
Author-Name: Anđela Jakšić-Stojanović
Author-X-Name-First: Anđela
Author-X-Name-Last: Jakšić-Stojanović
Author-Name: Danko Uglešić
Author-X-Name-First: Danko
Author-X-Name-Last: Uglešić
Title: A recommended model of agro tourism development management based on the experiences of different concepts and strategies
Abstract:
Agro tourism is given different importance in receptive tourist countries. In some countries, policies are planned to support and develop this specialised type of tourism, while in other tourist countries, agro tourism develops spontaneously. Consequently, the share of income from agro tourism in the total tourism income of the receiving country also fluctuates. Analysing the most common conceptions of the development of agro tourism, two conflicting approaches are recognised. The first is based on the initiatives and actions of local tourism stakeholders, and the second - institutional, is based on development planning from the state level. The most important features of those two approaches were determined by reconnaissance research. As a result of good experiences, a recommended management model for the development of agro tourism was presented in the work for wider application.
Journal: Int. J. of Services, Economics and Management
Pages: 101-119
Issue: 2
Volume: 15
Year: 2024
Keywords: agro tourism; tourist services; tourism development; management; strategies.
File-URL: http://www.inderscience.com/link.php?id=137212
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Handle: RePEc:ids:injsem:v:15:y:2024:i:2:p:101-119

Template-Type: ReDIF-Article 1.0
Author-Name: Nataliia Parkhomenko
Author-X-Name-First: Nataliia
Author-X-Name-Last: Parkhomenko
Author-Name: Peter Štarchoň
Author-X-Name-First: Peter
Author-X-Name-Last: Štarchoň
Author-Name: Lucia Vilčeková
Author-X-Name-First: Lucia
Author-X-Name-Last: Vilčeková
Title: Forecasting demand and consumer behaviour on the car market (case of Ukraine and Slovakia)
Abstract:
Based on the analysis of global indicators affecting consumer demand in the car market, this article develops a forecasting neuromodel that takes into account the influence of the studied factors on consumer behaviour when choosing a car. The following 12 parameters are defined as the main indicators of the forecasting model, such as world GDP; world GDP growth; global inflation; unemployment rate; growth of population spending on consumption; motorisation of the global market (number of cars per 1,000 people); average annual price of oil; number of population; length of paved roads; average annual price of a sold car; average fuel consumption of the car sold; and average annual cost of operation of the sold car. The test was carried out on the example of the car market of Ukraine and Slovakia. The results provided clear evidence that variables such as fuel costs, digitisation, model standardisation, environmental protection, changes in population, safety, and the use of lightweight materials for car production affect demand and consumer behaviour when purchasing a car. The research results can be used by car manufacturers, transport planners and researchers.
Journal: Int. J. of Services, Economics and Management
Pages: 158-177
Issue: 2
Volume: 15
Year: 2024
Keywords: demand; consumer behaviour; forecasting; car market; neuromodelling; indicators of sales; Ukraine; Slovakia.
File-URL: http://www.inderscience.com/link.php?id=137214
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Handle: RePEc:ids:injsem:v:15:y:2024:i:2:p:158-177

Template-Type: ReDIF-Article 1.0
Author-Name: Oleh Kuzmin
Author-X-Name-First: Oleh
Author-X-Name-Last: Kuzmin
Author-Name: Yevhen Tsikalo
Author-X-Name-First: Yevhen
Author-X-Name-Last: Tsikalo
Author-Name: Hanna Komarnytska
Author-X-Name-First: Hanna
Author-X-Name-Last: Komarnytska
Author-Name: Victoria Terlecka
Author-X-Name-First: Victoria
Author-X-Name-Last: Terlecka
Title: Modelling of management decisions in the process of system integration at enterprises
Abstract:
In this article, we have developed an information-algorithmic model of the processes of modelling hierarchically subordinated management decisions in the course of system integration at enterprises based on formalising the interaction of the management and managed elements of the management system. The model is a formalised basis for information and algorithmic integration of applied solutions of management tasks assigned to the system elements. Within this framework, due to the process manufacturability of solutions, we will be able to 'implement' integration and self-organisational features in business processes and their formalised information reproduction through the factor of management decisions. We have also developed the concept of structural positioning of the information and economic analytical support for modelling management decisions in the integrated management system. According to this concept, the information and economic components are integrated into management by modelling management decisions using a process approach.
Journal: Int. J. of Services, Economics and Management
Pages: 201-223
Issue: 2
Volume: 15
Year: 2024
Keywords: business process; decision support system; DSS; information and economic component; development; system integration; enterprise; systematic approach; management.
File-URL: http://www.inderscience.com/link.php?id=137215
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Handle: RePEc:ids:injsem:v:15:y:2024:i:2:p:201-223