Template-Type: ReDIF-Article 1.0
Author-Name: Amir Ahmad Dar
Author-X-Name-First: Amir Ahmad
Author-X-Name-Last: Dar
Author-Name: N. Anuradha
Author-X-Name-First: N.
Author-X-Name-Last: Anuradha
Title: Use of Taguchi method for optimisation of process parameters of option pricing model
Abstract:
Options are generally utilised in the budgetary market and have the planned to bring a goliath rate of return and furthermore; they give various vital choices. In this paper, the optimal combination of options was evaluated for the first time utilising the Taguchi method. The Taguchi method analyses the impacts and relative significance of variables. The binomial option pricing model (BOPM) is used to estimate the values of options. The regression coefficients will give the connection between the elements and the reaction variable. The analysis of variance (ANOVA) and the analysis of mean (ANOM) are used for finding the best optimal combination among the parameters where the values of options are maximum and also it identifies which parameter impacts more on the option value. The Minitab programming is utilised for breaking down outcomes and the ANOVA and ANOM are used for optimising the result.
Journal: Int. J. of Services, Economics and Management
Pages: 1-20
Issue: 1
Volume: 11
Year: 2020
Keywords: binomial option pricing model; BOPM; Taguchi method; regression model; analysis of mean; ANOM; analysis of variance.
File-URL: http://www.inderscience.com/link.php?id=107789
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Handle: RePEc:ids:injsem:v:11:y:2020:i:1:p:1-20

Template-Type: ReDIF-Article 1.0
Author-Name: Chi-Yang Hng
Author-X-Name-First: Chi-Yang
Author-X-Name-Last: Hng
Author-Name: Pik-Yin Foo
Author-X-Name-First: Pik-Yin
Author-X-Name-Last: Foo
Author-Name: Ai-Fen Lim
Author-X-Name-First: Ai-Fen
Author-X-Name-Last: Lim
Author-Name: Radha Krishnan Nair
Author-X-Name-First: Radha Krishnan
Author-X-Name-Last: Nair
Title: The forefront of mobile shopping: an emerging economy's perspective
Abstract:
The primary objective of this research is to identify the main factors affecting the intention to use mobile shopping in Malaysia. The theoretical base of this study was based on the mobile technology acceptance model (MTAM) as well as other theories such as diffusion of innovation (DOI). Data collection for this study spanned from May 2018 to September 2018. The survey was done via the distribution of questionnaires in selected local shopping malls. A total of 300 usable responses were collected for further analysis using the partial least square structural equation modelling (PLS-SEM) approach. The findings identified that mobile ease of use (MEU) and mobile usefulness (MU) influenced an individual's intention to use (IU) significantly while perceived playfulness (PP) is not a significant predictor. In addition, reachability (R) also influenced MEU and MU significantly whereas mobility (M) has no significant influence on both MEU and MU. Empirical findings from this study contribute by providing useful and practical insights to the academics, mobile technologies developers and the general public.
Journal: Int. J. of Services, Economics and Management
Pages: 21-47
Issue: 1
Volume: 11
Year: 2020
Keywords: mobile shopping; partial least square structural equation modelling; PLS-SEM; mobile ease of use; mobile usefulness; perceived playfulness; reachability; mobility; intention to use; survey; Malaysia.
File-URL: http://www.inderscience.com/link.php?id=107793
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Template-Type: ReDIF-Article 1.0
Author-Name: Shimiao Li
Author-X-Name-First: Shimiao
Author-X-Name-Last: Li
Title: The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysia
Abstract:
According to World Travel % Tourism Council, the tourism industry in Malaysia has been boomed prosperously in few years. Accordingly, such phenomenon has largely propelled the competition in hospitality industry, especially the race between service-oriented hotels and luxury hotels. Nevertheless, numerous issues associated with customer satisfaction have been reflected on hotel booking website, which is worth studying in depth, as it is more likely to adversely affect profitability and competitiveness of luxury hotels. In the present paper, the effect of service quality, SERVQUAL dimensions, corporate image and self-service technology (SST) on customer satisfaction is delved into, as well as the association between customer satisfaction and customer revisit intention. Questionnaires were collected in Kuala Lumpur, Malaysia. As the result suggests, service quality, corporate image and SST significantly impact customer satisfaction. Except for dimension of empathy in SERVQUAL model, the rest of dimensions noticeably impact customer satisfaction. Lastly, customer satisfaction displays significantly positive relations to customer revisit intention. This empirical study suggests marketers to continuously improve customer satisfaction not only from the perspective of service quality but also considering corporate image and SST.
Journal: Int. J. of Services, Economics and Management
Pages: 48-70
Issue: 1
Volume: 11
Year: 2020
Keywords: luxury hotels; customer satisfaction; customer revisit intention; competitiveness; service quality; SERVQUAL; corporate image; self-service technology; SST.
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Template-Type: ReDIF-Article 1.0
Author-Name: Tai-Hsi Wu
Author-X-Name-First: Tai-Hsi
Author-X-Name-Last: Wu
Author-Name: Shao-Jen Weng
Author-X-Name-First: Shao-Jen
Author-X-Name-Last: Weng
Author-Name: Ruei-Bin Pan
Author-X-Name-First: Ruei-Bin
Author-X-Name-Last: Pan
Author-Name: Seung-Hwan Kim
Author-X-Name-First: Seung-Hwan
Author-X-Name-Last: Kim
Author-Name: Don Gotcher
Author-X-Name-First: Don
Author-X-Name-Last: Gotcher
Author-Name: Yao-Te Tsai
Author-X-Name-First: Yao-Te
Author-X-Name-Last: Tsai
Title: Exploring service quality combining Kano model and importance-performance analysis - customer satisfaction of luxury housing service management
Abstract:
The housing service management business in Taiwan is extremely competitive especially for luxury apartments. While many studies have discussed service quality in a variety of fields, little research has been done in the field of housing service management. This study aims to combine the Kano model with importance-performance analysis (IPA) to identify the factors related to more customer-oriented service quality in the housing service management market. The combined IPA-Kano model avoids the limitations of the Kano model which neglects attribute performance and importance, and eliminates the weakness of the IPA model which considers only one-dimensional qualities. A case study of a housing service management company in Taipei was conducted. The top three service items that contribute highly to overall satisfaction for luxury apartment residents were identified, corresponding managerial implications were discussed, and strategies and actions for improvement were suggested.
Journal: Int. J. of Services, Economics and Management
Pages: 71-95
Issue: 1
Volume: 11
Year: 2020
Keywords: service quality; housing service management; Kano model; importance-performance analysis; IPA.
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Handle: RePEc:ids:injsem:v:11:y:2020:i:1:p:71-95

Template-Type: ReDIF-Article 1.0
Author-Name: Narender Singh Bhati
Author-X-Name-First: Narender Singh
Author-X-Name-Last: Bhati
Title: Validation of customers' perceived e-service quality determinants: a confirmatory factor analysis approach
Abstract:
The purpose of this study is to refine and examine the reliability and validity of e-service quality scales developed by Zeithaml et al. (2000), consisting of 11 dimensions in online purchase environment. The study assessed the perception of 479 online buyers from Rajasthan. The respondents were required to respond on a five-point Likert-scale from strongly disagree to strongly agree. The data was analysed using SPSS 21.0 and AMOS 21.0 software package. Confirmatory factors analysis (CFA) was used to test the reliability and validity of the measurement model. The findings revealed the good and acceptable internal consistency among the constructs of the study. The measurement model fit was found to be good using different model fit indices like CMIN, DF, GFI, NFI, CHI, IFI, TLI, and RMSEA. The findings revealed that all the fit indices criterion was accomplished, which resulted into accepting the reliability and validity of the measurement model.
Journal: Int. J. of Services, Economics and Management
Pages: 97-118
Issue: 2
Volume: 11
Year: 2020
Keywords: e-service quality; online purchase; e-SQ dimensions; structural equation modelling; SEM; confirmatory factor analysis; CFA.
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Handle: RePEc:ids:injsem:v:11:y:2020:i:2:p:97-118

Template-Type: ReDIF-Article 1.0
Author-Name: Byoungho Lee
Author-X-Name-First: Byoungho
Author-X-Name-Last: Lee
Author-Name: Jinkyung Choi
Author-X-Name-First: Jinkyung
Author-X-Name-Last: Choi
Title: Effect of staff appearance on customer satisfaction and revisit intention
Abstract:
This study measured consumers' perceptions of attitudes toward the appearance of staff. In addition, the effectiveness of such attitudes to satisfaction and revisit intention were measured. The data were collected via surveys in 2017 in the Republic of Korea. A total of 212 responses were analysed and divided into two groups based on the perceived attractiveness of staff appearance and uniform. Significant differences were found in the perceived attitudes between low and high facial attractiveness as well as low and high uniform attractiveness. In both cases, visual satisfaction influenced the consumer's revisit intention. The results of this study will help improve consumer satisfaction by influencing perceived attitudes toward the appearance of staff and uniform. Understanding consumers' attitudes toward staff appearance would help increase satisfaction and revisit intention.
Journal: Int. J. of Services, Economics and Management
Pages: 119-136
Issue: 2
Volume: 11
Year: 2020
Keywords: attractiveness; appearance; consumers; uniform; satisfaction.
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Template-Type: ReDIF-Article 1.0
Author-Name: Seyedehfatemeh Golrizgashti
Author-X-Name-First: Seyedehfatemeh
Author-X-Name-Last: Golrizgashti
Author-Name: Amir Razavi Hejaz
Author-X-Name-First: Amir Razavi
Author-X-Name-Last: Hejaz
Author-Name: Kimia Farshianabbasi
Author-X-Name-First: Kimia
Author-X-Name-Last: Farshianabbasi
Title: Assessing after-sales services quality: integrated SERVQUAL and fuzzy Kano's model
Abstract:
This study proposes an integrated approach to evaluate after-sales services performance. The research statistical population consisted of home appliance industry consumers who went to after-sales services centres. Firstly after-sales services quality attributes are defined by running focus group meetings. To verify the validity of the SERVQUAL dimensions on after-sales services quality, the confirmatory factor analysis is applied validity of the SERVQUAL dimensions. Strengths and weaknesses of after-sales services quality are identifies by using SERVQUAL, then fuzzy Kano model is used to categorise defined strengths and weaknesses. The results show that there are a negative difference between customers' perceptions and customer's expectations for all attributes. The highest gaps are related to visually appealing facilities and reasonable servicing cost. These attributes are categorised into attractive and one-dimensional categories respectively. The results show that suitable appearance can lead companies to competitive advantage and reasonable servicing cost can cause decreasing market share.
Journal: Int. J. of Services, Economics and Management
Pages: 137-166
Issue: 2
Volume: 11
Year: 2020
Keywords: fuzzy Kano model; confirmatory factor analysis; service quality; customer satisfaction; SERVQUAL; after-sales services; home appliances.
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Handle: RePEc:ids:injsem:v:11:y:2020:i:2:p:137-166

Template-Type: ReDIF-Article 1.0
Author-Name: Javid Jouzdani
Author-X-Name-First: Javid
Author-X-Name-Last: Jouzdani
Author-Name: Hadi Shirouyehzad
Author-X-Name-First: Hadi
Author-X-Name-Last: Shirouyehzad
Author-Name: Niloufar Maaroufi
Author-X-Name-First: Niloufar
Author-X-Name-Last: Maaroufi
Author-Name: Ali Javaheri
Author-X-Name-First: Ali
Author-X-Name-Last: Javaheri
Title: Identification, ranking and clustering of electronic banking services based on customer satisfaction: case study in bank industry
Abstract:
As one of the most important service-providing organisations, banks are no exceptions. Therefore, in this research, electronic banking services, provided by a branch of an Iranian bank, are identified, ranked and clustered according to customer satisfaction levels. To achieve this goal, the channels of electronic banking services are identified and the customer satisfaction level for the services is measured through a designed questionnaire. Customer satisfaction levels are measured through the Likert scale, and the sign rank test is utilised for analyses. In order to rank the services, the Friedman test is utilised. In addition, the fuzzy C-mean algorithm is utilised to cluster the services and demographic features. The results indicate the e-services with which the customers are most and least satisfied. The clustering analysis results show that some specific groups of customers are less satisfied with some specific e-services. Finally, some managerial implications and suggestions are also provided.
Journal: Int. J. of Services, Economics and Management
Pages: 167-190
Issue: 2
Volume: 11
Year: 2020
Keywords: ranking; electronic banking services; EBSs; customer satisfaction; fuzzy C-mean clustering.
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Handle: RePEc:ids:injsem:v:11:y:2020:i:2:p:167-190

Template-Type: ReDIF-Article 1.0
Author-Name: Ghozali Maski
Author-X-Name-First: Ghozali
Author-X-Name-Last: Maski
Author-Name: Faishal Fadli
Author-X-Name-First: Faishal
Author-X-Name-Last: Fadli
Author-Name: Vietha Devia Sagita Sumantri
Author-X-Name-First: Vietha Devia Sagita
Author-X-Name-Last: Sumantri
Title: Does tourism growth create a trickle-down effect in rural areas?
Abstract:
This research looks at the economic growth of the tourism sector as its growth point. Batu City has implemented the tourism sector as a growth point and has succeeded in creating very rapid economic growth and within a relatively short time. By using the error correction model, the results show that there is a positive two-way relationship between income inequality and economic growth and a negative two-way relationship between income inequality and the unemployment rate in both the long- and short-term. The economic growth of the tourism sector has resulted in a profound change in the people of Batu City from farmers to entrepreneurs (informal sector). While people who work in the informal sector are included in the figures for unemployment rate, evenly distributed income can occur because the informal sector can create jobs and absorb employment. As a result, a trickle-down effect occurred in Batu City.
Journal: Int. J. of Services, Economics and Management
Pages: 191-220
Issue: 3
Volume: 11
Year: 2020
Keywords: trickle-down effect; tourism; economic growth; economic development; unemployment; income inequality; error correction model; non-parametric analysis; granger causality; Indonesia.
File-URL: http://www.inderscience.com/link.php?id=111175
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Handle: RePEc:ids:injsem:v:11:y:2020:i:3:p:191-220

Template-Type: ReDIF-Article 1.0
Author-Name: Richard A. Heiens
Author-X-Name-First: Richard A.
Author-X-Name-Last: Heiens
Author-Name: Larry P. Pleshko
Author-X-Name-First: Larry P.
Author-X-Name-Last: Pleshko
Title: The impact of country of origin on relationship marketing outcomes in a market with a large migrant population
Abstract:
The purpose of this study was to investigate the effects of brand country of origin on a variety of relationship marketing outcome measures in the food services industry of Kuwait. The results demonstrate that foreign brands have more current users, higher preference rankings and larger customer shares than domestic brands. No differences were found between foreign brands and domestic brands on customer retention or satisfaction. Overall, it appears that, despite their inability to achieve higher satisfaction or retention scores, foreign brands have been able to achieve superior share performance due to their higher preference scores. It appears that foreign firms have a built in advantage. Rather than suffering from the well-known 'liability of foreignness' reported in other markets, foreign brands may have an inherent preference-based advantage in a market with a majority of foreign born consumers.
Journal: Int. J. of Services, Economics and Management
Pages: 221-233
Issue: 3
Volume: 11
Year: 2020
Keywords: country of origin; COO; food services industry; relationship marketing; Kuwait.
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Handle: RePEc:ids:injsem:v:11:y:2020:i:3:p:221-233

Template-Type: ReDIF-Article 1.0
Author-Name: Zuoming Liu
Author-X-Name-First: Zuoming
Author-X-Name-Last: Liu
Title: Identifying the antecedents of internal integration in improving green product innovation
Abstract:
Business managers have been investing more and more on green product innovation to deal with the increasing concerns regarding the potential negative environmental impacts of various business activities. Green product innovation has been extensively studied in the literature theoretically and empirically. Given limited empirical research exists in exploring underlying mechanisms and related drivers that contribute green product innovation. This study investigates the critical role of internal integration in improving green product innovation and identifies the antecedents of internal integration. Based on an organisational learning perspective, this study proposes a conceptual framework that specifies the relationship regarding the antecedents of internal integration and its impact on green product innovation. Using survey data from 231 companies in China, this study empirically tests the relationships specified in the conceptual framework. Managerial implications can be drawn from this study on the ways to increase green production innovation indirectly through learning orientation, open-mindedness and vision sharing.
Journal: Int. J. of Services, Economics and Management
Pages: 256-273
Issue: 3
Volume: 11
Year: 2020
Keywords: green production innovation; GPI; internal integration; learning orientation; open-mindedness; vision sharing.
File-URL: http://www.inderscience.com/link.php?id=111177
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Handle: RePEc:ids:injsem:v:11:y:2020:i:3:p:256-273

Template-Type: ReDIF-Article 1.0
Author-Name: Hiram Ting
Author-X-Name-First: Hiram
Author-X-Name-Last: Ting
Author-Name: Kim-Lim Tan
Author-X-Name-First: Kim-Lim
Author-X-Name-Last: Tan
Author-Name: Xin-Jean Lim
Author-X-Name-First: Xin-Jean
Author-X-Name-Last: Lim
Author-Name: Jun-Hwa Cheah
Author-X-Name-First: Jun-Hwa
Author-X-Name-Last: Cheah
Author-Name: Qian-Hui Ting
Author-X-Name-First: Qian-Hui
Author-X-Name-Last: Ting
Author-Name: Hui-Bun Ting
Author-X-Name-First: Hui-Bun
Author-X-Name-Last: Ting
Title: What determines customers' loyalty towards telecommunication service? Mediating roles of satisfaction and trust
Abstract:
The purpose of this study is to: 1) examine the effects of corporate image, pricing, service quality and network quality on customer loyalty in the Malaysian mobile telecommunications sector; 2) to determine the mediating effects of customer satisfaction and trust. The study's hypotheses were tested using partial least squares structural equation modelling (PLS-SEM). In total, 388 respondents participated in this study. Our findings revealed that network quality and corporate image exert a positive effect on customers' satisfaction and trust which in turn influence customers' loyalty. In addition, the mediation results showed that both trust and satisfaction mediate the relationship between network quality and loyalty as well as between corporate image and loyalty. Thus, it is recommended that telecommunications service providers in Malaysia should further improve on their network coverage and corporate image to effectively address the needs of their customer base and ultimately retain its loyalty.
Journal: Int. J. of Services, Economics and Management
Pages: 234-255
Issue: 3
Volume: 11
Year: 2020
Keywords: loyalty; trust; telecommunications; satisfaction; S-O-R model; Malaysia.
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Handle: RePEc:ids:injsem:v:11:y:2020:i:3:p:234-255

Template-Type: ReDIF-Article 1.0
Author-Name: Deepak Eldho Babu
Author-X-Name-First: Deepak Eldho
Author-X-Name-Last: Babu
Author-Name: Arshinder Kaur
Author-X-Name-First: Arshinder
Author-X-Name-Last: Kaur
Title: Sustainability practices in tourism supply chain with confirmatory factor analysis
Abstract:
The purpose of the research paper is to provide insight to the Indian hotel administrators by identifying key sustainability practices that can be jointly adopted with their supply chain members and will effectively contribute to the management of hospitality operations. A comprehensive framework is developed and a confirmatory factor analysis is used to test the relationship between the observed indicators and their factors. A set of reliable and valid measurements of sustainability practices in tourism supply chain that aims at the betterment of hospitality management methods is an outcome of the paper. The identified sustainability practices are used for conceptualisation of the model which can be logically used by the practicing managers in tourism supply chain and gain competitive advantage. The findings clearly suggest that sustainability practices need to be looked from the supply chain perspective than as individually.
Journal: Int. J. of Services, Economics and Management
Pages: 302-327
Issue: 3
Volume: 11
Year: 2020
Keywords: tourism supply chain; TSC; hotels; confirmatory factor analysis; CFA; sustainability practices; tourism destination.
File-URL: http://www.inderscience.com/link.php?id=111188
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Handle: RePEc:ids:injsem:v:11:y:2020:i:3:p:302-327

Template-Type: ReDIF-Article 1.0
Author-Name: Dominic Buccieri
Author-X-Name-First: Dominic
Author-X-Name-Last: Buccieri
Title: International entrepreneurial culture, innovation differentiation strategy and early internationalisation: evidence from Indian born globals
Abstract:
This study examines the phenomenon of early internationalisation in born globals from emerging markets. While the domain has gained attention in recent years, the literature is still in its infancy as to how born globals from emerging markets compete in high technology sectors. This study draws on the dynamic capabilities view (DCV) to empirically examine how international entrepreneurial culture (IEC) shapes innovation differentiation strategy, and how each drive early internationalisation under varying levels of market turbulence. AMOS is used to conduct a confirmatory factor analysis and estimate a structural model, using a sample of 286 high technology born globals from India. The findings indicate that IEC supports innovation differentiation and early internationalisation. The findings also confirm the usefulness of IEC toward early internationalisation when entering turbulent markets. These findings offer meaningful implications for the dynamic capabilities literature as born globals harness an IEC to accelerate their internationalisation activities.
Journal: Int. J. of Services, Economics and Management
Pages: 274-301
Issue: 3
Volume: 11
Year: 2020
Keywords: international entrepreneurial culture; IEC; innovation differentiation strategy; early internationalisation; market turbulence; born globals.
File-URL: http://www.inderscience.com/link.php?id=111198
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Handle: RePEc:ids:injsem:v:11:y:2020:i:3:p:274-301

Template-Type: ReDIF-Article 1.0
Author-Name: Xin Tong Li
Author-X-Name-First: Xin Tong
Author-X-Name-Last: Li
Author-Name: Abdul Rahman
Author-X-Name-First: Abdul
Author-X-Name-Last: Rahman
Author-Name: Gan Connie
Author-X-Name-First: Gan
Author-X-Name-Last: Connie
Author-Name: Zahir Osman
Author-X-Name-First: Zahir
Author-X-Name-Last: Osman
Title: Examining customers' perception of electronic shopping mall's e-service quality
Abstract:
This paper aims to examine consumers' perception of shopping malls e-service quality. The phenomenal growth of e-commerce and the gap in the current e-service quality literature has necessitated this study. The growth of many large-scale online shopping platforms such as Amazon.com, T-mall and JD.com has contribute immensely to the economic growth globally. This study has utilised a quantitative approach via structural equation modelling (SEM) to analyses its findings. Efficiency, trust, reliability, and privacy are key dimensions of e-service quality model. Theoretical and managerial implications are discussed with future research directions.
Journal: Int. J. of Services, Economics and Management
Pages: 329-346
Issue: 4
Volume: 11
Year: 2020
Keywords: service quality; online shopping; China; customer satisfaction; purchasing; structural equation modelling; SEM.
File-URL: http://www.inderscience.com/link.php?id=111930
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Handle: RePEc:ids:injsem:v:11:y:2020:i:4:p:329-346

Template-Type: ReDIF-Article 1.0
Author-Name: Morteza Akbari
Author-X-Name-First: Morteza
Author-X-Name-Last: Akbari
Author-Name: Hossein Mokhtari
Author-X-Name-First: Hossein
Author-X-Name-Last: Mokhtari
Author-Name: Afsaneh Moradi
Author-X-Name-First: Afsaneh
Author-X-Name-Last: Moradi
Author-Name: Afsaneh Pourjam
Author-X-Name-First: Afsaneh
Author-X-Name-Last: Pourjam
Author-Name: Ala Khosravani
Author-X-Name-First: Ala
Author-X-Name-Last: Khosravani
Title: Service innovation and firm performance: operational experiences in uncertain environments
Abstract:
Innovation is one of the main factors affecting the firms' performance; however, it is less investigated in service firms. This study aims to assess the effect of service innovation on firms' performance in uncertain environments when the market orientation capabilities can help firms to operate more efficiently. Data was collected from travel agency managers in Iran. The results revealed that in stable environments, service innovation affects firm performance indirectly via quality of service and customer satisfaction. But having considered environmental uncertainties, service innovation showed a direct effect on firm performance in addition to indirect effects. Moreover, market sensing and customer linking capabilities are moderating the relationship between service innovation and firm performance in uncertain environments.
Journal: Int. J. of Services, Economics and Management
Pages: 347-370
Issue: 4
Volume: 11
Year: 2020
Keywords: service innovation; firm performance; environmental uncertainty; tourism industry.
File-URL: http://www.inderscience.com/link.php?id=111932
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Handle: RePEc:ids:injsem:v:11:y:2020:i:4:p:347-370

Template-Type: ReDIF-Article 1.0
Author-Name: Xuedong Li
Author-X-Name-First: Xuedong
Author-X-Name-Last: Li
Author-Name: Michael D. Clemes
Author-X-Name-First: Michael D.
Author-X-Name-Last: Clemes
Author-Name: Baiding Hu
Author-X-Name-First: Baiding
Author-X-Name-Last: Hu
Title: Fostering China's expanding trade in services
Abstract:
The expansion of China's trade in services has enhanced China's status in the international trade arena (Tang et al., 2013). The importance of the trade in services in China's economic development has been recognised and emphasised in China's Twelfth Five-Year Plan (2011-2015) (Chen and Whalley, 2014). We use structural modelling to analyse the impact of five key determinates on China's trade in services: foreign direct investment (FDI), tertiary education, employment in the services sector, the inflation rate and internet diffusion between 1983 and 2014. The findings in this study provide an improved understanding of the important linkage between the key determinates and trade in services in China. The empirical results reveal that tertiary education is the most significant determinant that impacts on the development of both China's services exports and services imports. Internet diffusion has the least impact on China's service exports, while, employment in the service sector has the least impact on China's services imports.
Journal: Int. J. of Services, Economics and Management
Pages: 371-389
Issue: 4
Volume: 11
Year: 2020
Keywords: China; key determinates; service exports; service imports.
File-URL: http://www.inderscience.com/link.php?id=111940
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Handle: RePEc:ids:injsem:v:11:y:2020:i:4:p:371-389

Template-Type: ReDIF-Article 1.0
Author-Name: Olawumi D. Awolusi
Author-X-Name-First: Olawumi D.
Author-X-Name-Last: Awolusi
Author-Name: Josue Mbonigaba
Author-X-Name-First: Josue
Author-X-Name-Last: Mbonigaba
Title: Socio-economic inequality and economic growth in BRICS countries: relationships and policy options
Abstract:
This paper assesses the influence of economic growth on socio-economic inequality in the Brazil, Russia, India, China, and South Africa (BRICS) countries, using a yearly dataset from 1980 to 2017. The long-run equilibrium relationships were established via Pesaran et al.'s autoregressive distributed lag (ARDL) cointegration technique, as well as, Toda and Yamamoto's granger no-causality approach in a two-variable vector autoregression model. The outcome of the estimated causality test detected both unidirectionally and bidirectionally causal effects in the short-run for all the variables. Our study, therefore, concluded that the long-run equilibrium relationships between economic growth and socio-economic inequalities in the BRICS countries vary from one country to another, but were largely insignificant in the models of Russia and China during the study period. This is tacit support for the Kuznets hypothesis in both China and Russia. All robustness checks validated our main findings. Varied policy options and recommendations are highlighted.
Journal: Int. J. of Services, Economics and Management
Pages: 390-429
Issue: 4
Volume: 11
Year: 2020
Keywords: socio-economic inequality; economic growth; autoregressive distributed lag cointegration test; Toda-Yamamoto causality test; BRICS countries.
File-URL: http://www.inderscience.com/link.php?id=111941
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Handle: RePEc:ids:injsem:v:11:y:2020:i:4:p:390-429