Template-Type: ReDIF-Article 1.0 Author-Name: George Paltayian Author-X-Name-First: George Author-X-Name-Last: Paltayian Author-Name: Styliani Xanthopoulou Author-X-Name-First: Styliani Author-X-Name-Last: Xanthopoulou Author-Name: Dimitris Gavalas Author-X-Name-First: Dimitris Author-X-Name-Last: Gavalas Author-Name: Eftychia Kessopoulou Author-X-Name-First: Eftychia Author-X-Name-Last: Kessopoulou Author-Name: Dimitrios Angelis Author-X-Name-First: Dimitrios Author-X-Name-Last: Angelis Title: Conceptualising and validating a customer satisfaction measurement model for e-services: evidence from the Greek e-banking sector Abstract: This study aimed to measure customer satisfaction by employing the five key dimensions of the SERVQUAL model. The dimensions of the SERVQUAL model and a focus group method was used to conceptualise a research model proposed for customer satisfaction measurement in the Greek e-banking sector. A questionnaire was designed and administered to 1,026 e-banking users, and a total of 333 respondents replied. For assessment of the measurement model, exploratory and confirmatory factor analysis was used. Additionally, for assessment of the structural model, the partial least squares (PLS) structural equation modelling (SEM) technique was employed. The validated customer satisfaction measurement tool includes three dimensions, namely 'performability', 'responsiveness', and 'assurance', which have significant and positive relationships with the 'customer satisfaction' construct. Due to the locality of the context, we suggest that further research should be conducted to generalise the findings in e-banking and e-commerce. This paper is the first attempt to provide a validated customer-satisfaction-measurement model based on the dimensions of the SERVQUAL model that directly asks customers to weight service attributes while using a tool based on statistical inference from observed associations. Journal: Int. J. of Productivity and Quality Management Pages: 54-78 Issue: 1 Volume: 47 Year: 2026 Keywords: customer satisfaction; mixed research method; partial least squares; PLS; structural equation modelling; SEM; e-service; e-banking. File-URL: http://www.inderscience.com/link.php?id=150889 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:1:p:54-78 Template-Type: ReDIF-Article 1.0 Author-Name: Fabiano de Lima Nunes Author-X-Name-First: Fabiano de Lima Author-X-Name-Last: Nunes Title: OLUE - overall load and unload stations effectiveness: a model for measuring the efficiency in bulk liquid storage terminals Abstract: This article presents a model based on OEE, called OLUE, to measure the efficiency of loading and unloading operations in liquid bulk storage terminals. Through a focus group, a model was developed with six specialists who validated this model in the management of operations in Brazilian liquid bulk storage terminals. The model was implemented in a liquid bulk storage terminal to validate its practical applicability and presented satisfactory results in its practical application. The results were about which activities and events carried out in loaded trucks undermine efficiency. Thus, it provides the management of these terminals with the possibility of management through data and facts. The measurement of loading and unloading resources in liquid bulk storage terminals has not yet been disclosed, so this proposed model can improve the management of these resources and the operations of these environments. Journal: Int. J. of Productivity and Quality Management Pages: 79-105 Issue: 1 Volume: 47 Year: 2026 Keywords: efficiency; loading and unloading bulk liquid; operating terminals; overall equipment effectiveness; OEE; efficiency measurement; overall load and unload stations effectiveness; OLUE. File-URL: http://www.inderscience.com/link.php?id=150892 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:1:p:79-105 Template-Type: ReDIF-Article 1.0 Author-Name: Tibesigwa Warren Author-X-Name-First: Tibesigwa Author-X-Name-Last: Warren Author-Name: Juma James Masele Author-X-Name-First: Juma James Author-X-Name-Last: Masele Author-Name: Gerald Bernard Magova Author-X-Name-First: Gerald Bernard Author-X-Name-Last: Magova Title: A meta-analysis review of total quality management issues in operational performance research: systematic and Pareto analysis review Abstract: Current business and organisational management has seen the need for total quality management (TQM) implementation to improve organisational performance. This paper critically assesses the literature on TQM and operational performance issues in order to identify areas for future research. Systematic and Pareto analysis review methodologies were used to study articles published between 2000-2023 in order to identify the most vital TQM practices and operational performance dimensions. Twelve vital TQM practices in operational performance research and seven vital dimensions of operational performance were identified. It was also noted that literature on TQM and operational performance is still wanting since some practices were found to have mixed effects on operational performance. Findings also showed that most studies in this area have been done in manufacturing sector of developed countries with few in the service sector like health subsectors of developing countries. Furthermore, quantitative methodology has been most preferred ignoring qualitative and mixed methods. Thus, more studies need to be done in various sectors to fill the identified research gaps. Journal: Int. J. of Productivity and Quality Management Pages: 106-139 Issue: 1 Volume: 47 Year: 2026 Keywords: total quality management practices; operational performance; OP; Pareto analysis; systematic review. File-URL: http://www.inderscience.com/link.php?id=150895 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:1:p:106-139 Template-Type: ReDIF-Article 1.0 Author-Name: Chen Fung Liew Author-X-Name-First: Chen Fung Author-X-Name-Last: Liew Author-Name: Joshua Prakash Author-X-Name-First: Joshua Author-X-Name-Last: Prakash Author-Name: Kok Seng Ong Author-X-Name-First: Kok Seng Author-X-Name-Last: Ong Title: Implementation of overall equipment effectiveness and financial performance assessment framework in a semiconductor manufacturing facility: a case study Abstract: This paper expands the overall equipment effectiveness (OEE) so that the financial performance of the equipment at any OEE can be evaluated. The equipment performance in operationally and financially completely narrates the effectiveness of the operation. Prior studies related OEE to profit, revenue, equipment acquisition cost, operating cost, and maintenance cost to measure equipment financial performance in OEE. A discussion is provided why the profit, revenue, and operating cost are not relevant to OEE. This study suggests the equipment cost efficiency (ECE) metric in the framework to quantify how much of the equipment acquisition cost and maintenance cost are wasted by OEE losses. The ECE framework is demonstrated by a semiconductor manufacturer. The framework effectively saves 48.7% cost wastage by increasing the OEE by 21.6%. Journal: Int. J. of Productivity and Quality Management Pages: 1-22 Issue: 1 Volume: 47 Year: 2026 Keywords: overall equipment effectiveness; OEE; equipment efficiency cost; equipment acquisition cost; maintenance cost; improvement cost. File-URL: http://www.inderscience.com/link.php?id=150896 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:1:p:1-22 Template-Type: ReDIF-Article 1.0 Author-Name: Durga Madhab Padhy Author-X-Name-First: Durga Madhab Author-X-Name-Last: Padhy Author-Name: Sadananda Sahoo Author-X-Name-First: Sadananda Author-X-Name-Last: Sahoo Author-Name: Santanu Kumar Das Author-X-Name-First: Santanu Kumar Author-X-Name-Last: Das Title: Enhancing business productivity through employee performance in public and private logistics companies Abstract: The logistics landscape in the emerging markets has been showing an upward growth due to the developments in infrastructure and manufacturing sector. Accordingly, the logistics companies are putting their best foot forward to enhance the employee performance and ensure a proper work-life balance (WLB) in the long run. In response, this research makes an attempt to explore the various dimensions of employee performance and WLB in the Indian logistic context. The study findings will render empirical evidence to prioritise the dimensions based on the empirical rankings and offer newer insights on this under-explored domain to facilitate conceptual development and strategy formulation. Journal: Int. J. of Productivity and Quality Management Pages: 23-37 Issue: 1 Volume: 47 Year: 2026 Keywords: logistics; job performance; work-life balance; business productivity; RIDIT. File-URL: http://www.inderscience.com/link.php?id=150898 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:1:p:23-37 Template-Type: ReDIF-Article 1.0 Author-Name: Azadeh Soltani Author-X-Name-First: Azadeh Author-X-Name-Last: Soltani Author-Name: Zahra Nikkhah-Farkhani Author-X-Name-First: Zahra Author-X-Name-Last: Nikkhah-Farkhani Title: Innovative behaviour forecasting: assessment of the impact of organisational intelligence factors Abstract: The emergence of innovative behaviours is always one of the most important concerns of managers, especially in knowledge organisations, in which innovative behaviours can significantly influence productivity. This study aims to investigate the effect of organisational intelligence on the innovative behaviours of knowledgeable employees in the research and development sector of active pharmaceutical companies. We collect data using a questionnaire and apply data mining methods to find the importance of each factor. The results show that the dimension of 'alignment and congruence' followed by 'appetite for change' has the highest impact on the emergence of innovative behaviours. It seems that human resource managers can play a significant role in the emergence of innovative behaviours by creating effective communication networks to form informal groups in line with the organisational goals, as well as establishing a knowledge management system to foster a culture of change acceptance. Journal: Int. J. of Productivity and Quality Management Pages: 38-53 Issue: 1 Volume: 47 Year: 2026 Keywords: innovative behaviour; machine learning; support vector machine; SVM; multilayer perceptron; MLP; Shapley additive explanations; SHAP. File-URL: http://www.inderscience.com/link.php?id=150900 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:1:p:38-53 Template-Type: ReDIF-Article 1.0 Author-Name: Manuel F. Suárez-Barraza Author-X-Name-First: Manuel F. Author-X-Name-Last: Suárez-Barraza Author-Name: José Ángel Miguel-Davila Author-X-Name-First: José Ángel Author-X-Name-Last: Miguel-Davila Author-Name: Kodo Yokozawa Author-X-Name-First: Kodo Author-X-Name-Last: Yokozawa Title: Revisiting the concept of 5S: a comparative analysis study through the lens of pioneers Abstract: The global pandemic due to the COVID-19 disease promoted webinars, courses and seminars on social networks. One of these themes in the midst of all the webinars and trainings has been the 5S. This profiling has generated confusion and failures when applying it. Therefore, it is a priority to review and study them from the perspective of the two pioneering authors of the technique Osada (1989, 1991) and Hirano (1995), to try to generate greater theoretical-practical light from its origins in the within Japanese organisations. Qualitative comparative analysis (QCA) is an analytic approach and set of research tools that combines detailed within-case analysis and formalised crosscase comparisons. Our main findings were a theoretical intersection between the works of Osada (1991) and Hirano (1995) to describe the common elements of all the 'S' of the 5S technique. Journal: Int. J. of Productivity and Quality Management Pages: 141-167 Issue: 2 Volume: 47 Year: 2026 Keywords: 5S; conceptual analysis; qualitative comparative analysis; QCA; Osada; Hirano. File-URL: http://www.inderscience.com/link.php?id=151776 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:2:p:141-167 Template-Type: ReDIF-Article 1.0 Author-Name: Muhammad Ibadurrahman Author-X-Name-First: Muhammad Author-X-Name-Last: Ibadurrahman Author-Name: Rosmaini Ahmad Author-X-Name-First: Rosmaini Author-X-Name-Last: Ahmad Title: Feasibility study of process flow efficiency using value stream mapping and simulation applications Abstract: This paper presents a feasibility study to optimise the efficiency of a production flow. This study applied the value stream mapping (VSM) technique and simulation approach to analyse to what extent the current company improvement effort benefits the company, then proposed an extended improvement strategy based on the LM approach. Initial results identified two main problems; bottleneck issues and an imbalance workload of operators. Simulation results revealed the previous improvement efforts carried out by the company are insignificant in reducing the bottleneck issue. Simulation results indicate the new improvement proposal be able to reduce the busy time of operators at IPP workstations from 94% to 69%, and increase the operators utilisation at OBP workstations from 44% to 95%. The new proposal also shows an increment of the final productivity to 96 boxes compared to 91 boxes based on current improvements initiated by the company. Journal: Int. J. of Productivity and Quality Management Pages: 226-255 Issue: 2 Volume: 47 Year: 2026 Keywords: lean manufacturing; LM; value stream mapping; VSM; simulation; 5S; line balancing; packaging. File-URL: http://www.inderscience.com/link.php?id=151777 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:2:p:226-255 Template-Type: ReDIF-Article 1.0 Author-Name: Muhammad Alfarizi Author-X-Name-First: Muhammad Author-X-Name-Last: Alfarizi Author-Name: Faradila Anjani Author-X-Name-First: Faradila Author-X-Name-Last: Anjani Author-Name: Nurichwan Sofyan Author-X-Name-First: Nurichwan Author-X-Name-Last: Sofyan Author-Name: Lianna Wijaya Author-X-Name-First: Lianna Author-X-Name-Last: Wijaya Title: Clinician resources participation role in standard compliance and service quality performance of teaching hospital Indonesia: PLS-SEM based investigation Abstract: Teaching hospitals face the dual challenge of maintaining quality service for patients and clinical students, with clinician resources playing a crucial role. This study explores clinician resource participation in Indonesian teaching hospitals, adhering to national accreditation and global teaching hospital standards set by the Joint Commission International. Using a quantitative approach with online surveys, 196 clinical professional students were purposively sampled as the population. Structural equation modelling-partial least square (SEM-PLS) was employed to analyse the data. The study revealed that active clinician resource participation significantly impacts hospital compliance with accreditation and global teaching standards. Top management acts as a mediator. Furthermore, compliance with these standards influenced teaching hospital service quality performance. To optimise teaching hospital business performance, the study recommends developing compliance strategies for clinical resources, monitoring service quality standards through the accreditation task force, and fostering knowledge of risk management. Journal: Int. J. of Productivity and Quality Management Pages: 186-206 Issue: 2 Volume: 47 Year: 2026 Keywords: accreditation; clinician resource; Joint Commission International; JCI; service quality; teaching hospital; Indonesia. File-URL: http://www.inderscience.com/link.php?id=151778 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:2:p:186-206 Template-Type: ReDIF-Article 1.0 Author-Name: Drisya Murali Author-X-Name-First: Drisya Author-X-Name-Last: Murali Author-Name: Aswathy Sreenivasan Author-X-Name-First: Aswathy Author-X-Name-Last: Sreenivasan Author-Name: M. Suresh Author-X-Name-First: M. Author-X-Name-Last: Suresh Title: Circular economic practices in lean construction projects Abstract: The growing global demand for construction materials poses significant challenges to sustainability and the environment. While lean construction aimed to optimise resource use, it inadvertently increased waste and resource depletion circular economic practices, advocating for a waste-free approach, align with the principles of a circular economy, emphasising maximum value extraction and product regeneration post-service life. This article employs bibliometric analysis using the SPAR-4-SLR protocol, utilising tools like the R package Biblioshiny and VOSviewer for visualising bibliometric networks. This article evaluates the impact of integrating circular economic principles into lean construction projects, offering the potential for advancing sustainable development within the construction industry. The study seeks to assess the viability and applicability of integrating circular strategies into lean construction, exploring opportunities, and providing guidance for sustainable construction practices by harmonising circular economy with lean construction. Furthermore, the research scrutinises the economic implications of incorporating circular economic practices into lean construction projects. Journal: Int. J. of Productivity and Quality Management Pages: 256-274 Issue: 2 Volume: 47 Year: 2026 Keywords: circular economy; construction industry; lean construction; literature review; bibliometric analysis. File-URL: http://www.inderscience.com/link.php?id=151779 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:2:p:256-274 Template-Type: ReDIF-Article 1.0 Author-Name: Snehlata Sangwan Author-X-Name-First: Snehlata Author-X-Name-Last: Sangwan Author-Name: Shalini Garg Author-X-Name-First: Shalini Author-X-Name-Last: Garg Title: Determining the relationship between organisational climate and perceived inclusion at workplace - an empirical analysis Abstract: The purpose of this paper is to understand how the organisational climate contributes to shaping employees' perceptions about inclusion in the workplace. The study employed survey techniques using a structured questionnaire administered to 520 IT-ITES workers in Delhi-NCR. Only 250 responses were found eligible for further investigation after deleting the outliers and incomplete responses. Moreover, secondary data was collected from numerous research papers from various sources, like Google Scholar and Research Gate. The path coefficient study revealed that both diversity climate and inclusion climate had a substantial effect on predicting the feeling of inclusion among employees in the IT industry. Journal: Int. J. of Productivity and Quality Management Pages: 207-225 Issue: 2 Volume: 47 Year: 2026 Keywords: organisational climate; perceived inclusion; diversity climate; inclusive climate; organisational culture. File-URL: http://www.inderscience.com/link.php?id=151780 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:2:p:207-225 Template-Type: ReDIF-Article 1.0 Author-Name: Javeria Shabbir Author-X-Name-First: Javeria Author-X-Name-Last: Shabbir Author-Name: Norazah Mohd Suki Author-X-Name-First: Norazah Mohd Author-X-Name-Last: Suki Title: An empirical study of the role of brand quality and loyalty in driving market development in Pakistan Abstract: Market growth in Pakistan is not empirically investigated regarding brand evangelism, brand quality, and brand loyalty. There is a need to understand the impact of brand evangelism, brand quality, and brand loyalty on the Pakistani market. Such research could help companies better understand how to grow their market share in the country. Additionally, it could help inform strategies to increase brand loyalty and create a more competitive marketplace. Evangelism is the most cost-effective solution that, if implemented, will assist developing country markets in managing growth effects. If this solution can be implemented, it will help. This model was implemented after conducting an exhaustive review of the relevant literature. Data from customers in the twin cities were gathered to conduct empirical research, and Smart PLS was utilised to evaluate the path model. According to the findings, vengeance and loyalty are not synonymous. In the relevant parts of this study, fruitful analyses are offered to allow academics and market strategists to benefit from this approach. Journal: Int. J. of Productivity and Quality Management Pages: 168-185 Issue: 2 Volume: 47 Year: 2026 Keywords: evangelism; quality; loyalty; market growth; Pakistan. File-URL: http://www.inderscience.com/link.php?id=151781 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:2:p:168-185 Template-Type: ReDIF-Article 1.0 Author-Name: António Rocha Author-X-Name-First: António Author-X-Name-Last: Rocha Author-Name: Edit Sule Author-X-Name-First: Edit Author-X-Name-Last: Sule Author-Name: Fernando Romero Author-X-Name-First: Fernando Author-X-Name-Last: Romero Author-Name: Ricardo Simões Author-X-Name-First: Ricardo Author-X-Name-Last: Simões Title: Advancing sustainability through efficient production processes: integrating ISO standards, Lean Six Sigma and artificial intelligence Abstract: In a circular economy, products must be designed and produced to a high standard of quality, durability, and reliability, to be easy to maintain and repair, and manufacturing processes must be efficient to minimise waste, information, and energy losses. Our research focuses on sustainable business success while addressing environmental concerns. Data from the European Environmental Agency's PRTR database has been analysed to identify industries contributing the most to air and water pollution and whether emissions have decreased over time. Findings highlight the need for stronger commitment and investment to achieve net-zero greenhouse gas emissions. As a contribution to this end, a baseline for an integrated management system for industrial sustainability (IMSIS) is proposed, combining ISO standards, Lean Six Sigma, and artificial intelligence (AI), making use of advanced technologies. This approach aims to address productivity and sustainability challenges, leading to reduced manufacturing waste and improved energy and information use. Journal: Int. J. of Productivity and Quality Management Pages: 275-304 Issue: 3 Volume: 47 Year: 2026 Keywords: sustainability; process efficiency; management systems; artificial intelligence; Lean Six Sigma; advanced technologies. File-URL: http://www.inderscience.com/link.php?id=152584 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:3:p:275-304 Template-Type: ReDIF-Article 1.0 Author-Name: Seema .Chahal Author-X-Name-First: Seema Author-X-Name-Last: .Chahal Author-Name: Prinkle Author-X-Name-First: Author-X-Name-Last: Prinkle Author-Name: Mahabir Narwal Author-X-Name-First: Mahabir Author-X-Name-Last: Narwal Title: Impact of consumer ethnocentrism and perceived efficacy of organic certifying agencies on purchase intention: the mediating role of attitude Abstract: With regard to young consumers in a developing organic market like India, this study examined the impact of consumer ethnocentrism (CET) on purchase intention for organic food (PITN). Also, further research into the effect of perceived efficacy of organic regulatory agencies (PEFC) as well as potential interactions of consumer ethnocentrism and perceived efficacy with purchase intention towards domestic organic food having attitude (ATD) as a mediating variable were examined. Data was collected from 210 young respondents in Delhi NCR and structure equation modelling was used for analysis. It was found that highly ethnocentric young people and positive perceptions about the efficacy of organic certifying agencies lead to favourable attitudes toward domestic organic food purchases. Also, CET does not seem to affect purchase intention directly but the perceived efficacy does. ATD plays the role of mediator between CET and PITN showing full mediation. While mediation between the PEFC and PITN is partial. Journal: Int. J. of Productivity and Quality Management Pages: 327-347 Issue: 3 Volume: 47 Year: 2026 Keywords: consumer attitude; purchase intention; structural equation modelling; consumer ethnocentrism; perceived regulatory efficacy; organic food; mediating effect; India; young consumers; common method bias. File-URL: http://www.inderscience.com/link.php?id=152585 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:3:p:327-347 Template-Type: ReDIF-Article 1.0 Author-Name: Virendra Kumar Verma Author-X-Name-First: Virendra Kumar Author-X-Name-Last: Verma Author-Name: A.K. Bajpai Author-X-Name-First: A.K. Author-X-Name-Last: Bajpai Author-Name: Shrikant Tiwari Author-X-Name-First: Shrikant Author-X-Name-Last: Tiwari Title: Impact of technological advancements on environmentally conscious manufacturing in Indian manufacturing industries Abstract: This paper explores the impact of technological advancements on environmentally conscious manufacturing (ECM) in Indian manufacturing industries (IMI). India's manufacturing sector has grown significantly over the past few decades, and this growth has brought with it environmental challenges. The research investigates how technological advancements can be used to address these challenges and promote ECM. The research also examined existing research on the impact of technology on ECM. Primary data is collected from Indian manufacturing companies through surveys and interviews to understand the current state of ECM in the country and the role of technology in facilitating it. The results indicate that technological advancements have a significant impact on ECM in IMI. The use of advanced technologies such as automation, artificial intelligence, and the internet of things can lead to increased efficiency. Case studies of successful implementation of ECM using technology in IMI are presented. Journal: Int. J. of Productivity and Quality Management Pages: 305-326 Issue: 3 Volume: 47 Year: 2026 Keywords: environmentally conscious manufacturing; ECM; sustainable manufacturing; digital manufacturing; drivers; barriers; Indian manufacturing industries; IMI; India. File-URL: http://www.inderscience.com/link.php?id=152586 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:3:p:305-326 Template-Type: ReDIF-Article 1.0 Author-Name: Malik Abu Afifa Author-X-Name-First: Malik Abu Author-X-Name-Last: Afifa Author-Name: Nha Minh Nguyen Author-X-Name-First: Nha Minh Author-X-Name-Last: Nguyen Title: Nexus among blockchain technology, digital transformation and digital accounting practices: moderating effect of information technology governance Abstract: This research intends to assess the effect of blockchain technology (BCT) on digital accounting practices (DAP), mediated by digital transformation (DT), in Vietnam, a developing country, in the post-COVID-19 context. In addition, information technology governance (ITG) was regarded as a moderator for the aforementioned nexuses. An email survey was used to collect the data. 1,000 emails containing the survey were sent to the chief executive officers (CEOs) of publicly listed Vietnamese manufacturing companies using a convenient sampling method. A total of 340 responses were examined using partial least squares structural equation modelling to investigate the research hypotheses. Our findings show that BCT and DT have a favourable impact on DAP in Vietnamese manufacturing companies. Furthermore, DT plays a significant role in mediating the relationship between BCT and DAP. Additionally, ITG significantly moderates the BCT-DT and BCT-DAP nexuses, respectively. Journal: Int. J. of Productivity and Quality Management Pages: 379-407 Issue: 3 Volume: 47 Year: 2026 Keywords: blockchain technology; digital accounting; digital transformation; IT governance; Vietnam. File-URL: http://www.inderscience.com/link.php?id=152588 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:3:p:379-407 Template-Type: ReDIF-Article 1.0 Author-Name: Joyant Yosobardhan Sahoo Author-X-Name-First: Joyant Yosobardhan Author-X-Name-Last: Sahoo Author-Name: Pravash Ranjan Mohapatra Author-X-Name-First: Pravash Ranjan Author-X-Name-Last: Mohapatra Author-Name: Siddharth Misra Author-X-Name-First: Siddharth Author-X-Name-Last: Misra Title: Impact of community participation in enhancing eco-tourism and productivity for sustainable business practices Abstract: The present research explores the effect of community participation towards enhancing ecotourism development and productivity for sustainable business practices in the Indian context. To meet the research objective, the relevant data was collected from 268 tourist respondents who participated in the opinion survey. The empirical results based on structural equation modelling reveals positive and significant links between the models constructs. Also, the findings affirm the mediating role of eco-tourism development in the path from community participation towards sustainability. The findings offer interesting cues to the academicians to extend their understanding regarding the eco-tourism domain. Further, the results provide new insights to tour and travel companies and policymakers to formulate effective development strategies to attract more tourists. Journal: Int. J. of Productivity and Quality Management Pages: 348-360 Issue: 3 Volume: 47 Year: 2026 Keywords: community; participation; ecotourism; sustainable practices; productivity. File-URL: http://www.inderscience.com/link.php?id=152589 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:3:p:348-360 Template-Type: ReDIF-Article 1.0 Author-Name: Yongbo Cheng Author-X-Name-First: Yongbo Author-X-Name-Last: Cheng Author-Name: Manman Dong Author-X-Name-First: Manman Author-X-Name-Last: Dong Author-Name: Liangqi Wan Author-X-Name-First: Liangqi Author-X-Name-Last: Wan Title: A novel enhanced kriging-based method for reliability analysis integrating Bayesian optimisation with ensemble strategy Abstract: This paper introduces an innovative and adaptive enhanced kriging-based approach for reliability analysis, combining Bayesian optimisation with posterior probability. The proposed methodology aims to overcome the shortcomings of inaccuracy of traditional kriging methods. The enhanced kriging model offers a more accurate prediction by an ensemble of different individual kriging models. Bayesian optimisation enhances the reliability assessment by providing a probabilistic measure of the model's accuracy. Furthermore, the posterior probability is employed to calculate the optimal weights for each kriging model. The approach improves the accuracy and efficiency of reliability analysis in complex systems. To demonstrate the effectiveness of the proposed approach, two illustrative examples including a high-nonlinear problem and a small failure probability problem are presented, showcasing its ability to provide accurate and robust failure probability estimates. This novel integration of kriging, Bayesian optimisation, and posterior probability offers great instruction in improving product quality and engineering applications. Journal: Int. J. of Productivity and Quality Management Pages: 361-378 Issue: 3 Volume: 47 Year: 2026 Keywords: quality management; kriging; reliability analysis; Bayesian optimisation; ensemble strategy. File-URL: http://www.inderscience.com/link.php?id=152590 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijpqma:v:47:y:2026:i:3:p:361-378