Template-Type: ReDIF-Article 1.0
Author-Name: Anoop Pandey
Author-X-Name-First: Anoop
Author-X-Name-Last: Pandey
Author-Name: Rohitashwa Shringi
Author-X-Name-First: Rohitashwa
Author-X-Name-Last: Shringi
Title: Implementation of lean manufacturing tools in an auto component cluster for benchmarking &#45; a case study
Abstract:
For the holistic development of an industrial cluster, members are required to continually improve their performance. In manufacturing clusters, technique of lean manufacturing (LM) deems fit for improving the performance. This study covers implementation of LM techniques for performance improvement and sustainable growth of a cluster. Manesar Industry Welfare Association (MIWA) Cluster is chosen for the study and the techniques are implemented in its nine units. The techniques were finalised after identifying the pain areas of the individual units using the define-analyse-report-engage methodology. Five standard indices &#45; inventory turnover ratio, cost of poor quality, labour productivity, capital productivity, and overall equipment effectiveness were used. Remarkable quantitative improvements validated through hypothesis testing, are seen in the indices.
Journal: Int. J. of Process Management and Benchmarking
Pages: 350-375
Issue: 3
Volume: 16
Year: 2024
Keywords: lean manufacturing; auto cluster; sustainable growth; inventory turnover ratio; ITR; cost of poor quality; COPQ; labour productivity; capital productivity; overall equipment effectiveness; OEE.
File-URL: http://www.inderscience.com/link.php?id=136464
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:3:p:350-375

Template-Type: ReDIF-Article 1.0
Author-Name: Harpreet Sharma
Author-X-Name-First: Harpreet
Author-X-Name-Last: Sharma
Author-Name: Chandan Deep Singh
Author-X-Name-First: Chandan Deep
Author-X-Name-Last: Singh
Author-Name: Kanwaljeet Singh
Author-X-Name-First: Kanwaljeet
Author-X-Name-Last: Singh
Title: Fuzzy TOPSIS and fuzzy VIKOR for parameter selection in technological competency
Abstract:
One of the most crucial concerns facing small and medium-sized companies especially in the manufacturing sector is technological competency. Due to the discovery and use of newer technological knowledge, an enterprise's technological competency is evaluated primarily for its ability to deliver products and services in a speedier and higher-quality manner. The multi-criteria decision making (MCDM) technique is applied in this study to evaluate the best technological competence parameters, which serve as the cornerstone for enhancing and improving the performance of manufacturing firms. The ranking of alternatives was determined using fuzzy TOPSIS and fuzzy VIKOR. The proposed MCDM models are a simple, accurate, and effective tool for decision-makers to find the right parameters. If given emphasis, these parameters can improve a company's competitiveness in the marketplace.
Journal: Int. J. of Process Management and Benchmarking
Pages: 400-413
Issue: 3
Volume: 16
Year: 2024
Keywords: competencies; fuzzy TOPSIS; fuzzy VIKOR.
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:3:p:400-413

Template-Type: ReDIF-Article 1.0
Author-Name: Vikram Sharma
Author-X-Name-First: Vikram
Author-X-Name-Last: Sharma
Author-Name: Naveen Virmani
Author-X-Name-First: Naveen
Author-X-Name-Last: Virmani
Author-Name: Pawan Kumar Arora
Author-X-Name-First: Pawan Kumar
Author-X-Name-Last: Arora
Title: Analysis and assessment of humanitarian supply chain barriers for disaster and crisis management using hybrid approach
Abstract:
There has been incessant rise in natural calamities across globe. Along with preventive and corrective measures, societies have to be ready to face natural or man-made disasters. Effective humanitarian supply chains can assuage the impact to natural and man-made calamities to a certain extent. This paper brings out common barriers to effective working of humanitarian supply chains. Ten barriers were identified and were validated on discussion with the practitioners from governmental and non-governmental organisations. Tackling all barriers simultaneously can be arduous task. Hence, this research makes use of DEMATEL methodology to bifurcate the barriers into two meaningful clusters &#45; cause barriers and effect barriers. Further, interpretive structural modelling (ISM) technique has been used to propose a hierarchical model to deal with the barriers to humanitarian supply chain management (HSCM). Uncertainty of disaster is found to be topmost cause barrier. Inefficient logistics is found to be topmost effect barrier. The outcomes provide useful insight to planners, governmental and non-governmental organisations working in the domain of humanitarian logistics.
Journal: Int. J. of Process Management and Benchmarking
Pages: 296-317
Issue: 3
Volume: 16
Year: 2024
Keywords: humanitarian supply chain; barriers; DEMATEL; interpretive structural modelling; ISM.
File-URL: http://www.inderscience.com/link.php?id=136466
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:3:p:296-317

Template-Type: ReDIF-Article 1.0
Author-Name: C.R. Oruthotaarachchi
Author-X-Name-First: C.R.
Author-X-Name-Last: Oruthotaarachchi
Title: Evaluating organisational capability for BPM project success: industry practitioners' point of view
Abstract:
Efficient business processes are essential for an organisation to achieve its objectives. The practice of monitoring, reviewing, and improving business processes is known as business process management (BPM). The ability of an organisation's BPM capabilities to be assessed is critical to any BPM program's success. BPM capability evaluation is a lengthy procedure that incorporates a variety of factors. Although there are several BPM capability elements in the literature, a limited number of research studies focus on the Sri Lankan BPM domain. This study proposes a model based on BPM capability measurements relevant to Sri Lanka. Applying qualitative data analysis technique, particularly deductive thematic analysis method, identified measurements are evaluated with BPM domain experts. Further empirical evaluations could be conducted to confirm the developed model's usefulness and appropriateness for the Sri Lankan BPM scenario.
Journal: Int. J. of Process Management and Benchmarking
Pages: 414-432
Issue: 3
Volume: 16
Year: 2024
Keywords: capability factors; business process management; thematic analysis; qualitative analysis.
File-URL: http://www.inderscience.com/link.php?id=136468
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:3:p:414-432

Template-Type: ReDIF-Article 1.0
Author-Name: Dag Øivind Madsen
Author-X-Name-First: Dag Øivind
Author-X-Name-Last: Madsen
Title: The emergence and evolution of Six Sigma as a management concept: a historical re-examination
Abstract:
There is a large body of literature on Six Sigma, which is a management concept that was introduced during the 1980s as an approach to reducing defects and errors. In the existing literature, there are conflicting views on Six Sigma's evolution and development. While there is a consensus that Six Sigma was one of the biggest management fashions of the 1980s and 1990s, there is disagreement about whether Six Sigma should be considered a short-lived management fad or whether it represents a lasting trend in management practice. This paper attempts to reconcile different perspectives and viewpoints in the literature and provide an up-to-date status report on Six Sigma, considering the latest developments in theory and practice. This allows for a more balanced account of the concept's historical and current status.
Journal: Int. J. of Process Management and Benchmarking
Pages: 318-349
Issue: 3
Volume: 16
Year: 2024
Keywords: Six Sigma; management concept; diffusion; management fashion; evolution.
File-URL: http://www.inderscience.com/link.php?id=136470
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:3:p:318-349

Template-Type: ReDIF-Article 1.0
Author-Name: Ibrahim Yusuf
Author-X-Name-First: Ibrahim
Author-X-Name-Last: Yusuf
Author-Name: Abdullahi Sanusi
Author-X-Name-First: Abdullahi
Author-X-Name-Last: Sanusi
Author-Name: Mus'abu Musa
Author-X-Name-First: Mus'abu
Author-X-Name-Last: Musa
Author-Name: Surajo Sulaiman
Author-X-Name-First: Surajo
Author-X-Name-Last: Sulaiman
Title: Performance optimisation of serial chilled water system under m-out-of-n: G policy
Abstract:
The present paper aimed at examining the performance of a multi-station chiller water system in terms of availability, reliability, mean time to failure (MTTF), sensitivity and expected profit under two types of repairs for rectifying non-lethal and lethal failure. Supplementary variable technique and Laplace transforms are used to establish and resolved the differential equations associated with transition diagram, which are essential to this research. The numerical validation of explicit expressions for system availability, reliability, MTTF, MTTF sensitivity, and profit function is performed. The results show that, the performance of the chiller system can be maximised by implementing m-out-of-n: G policy and adopting Type II (copula) repair restoring the system to perfect state. As a result, the findings of this research are thought to be valuable for analysing performance and determining the best system design and feasible maintenance strategies that may be used in the future to improve system performance.
Journal: Int. J. of Process Management and Benchmarking
Pages: 376-399
Issue: 3
Volume: 16
Year: 2024
Keywords: availability; performance; copula; chiller; optimisation; mean time to failure; MTTF.
File-URL: http://www.inderscience.com/link.php?id=136480
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:3:p:376-399

Template-Type: ReDIF-Article 1.0
Author-Name: Deep Patel
Author-X-Name-First: Deep
Author-X-Name-Last: Patel
Author-Name: S. Vinodh
Author-X-Name-First: S.
Author-X-Name-Last: Vinodh
Title: Analysis of technologies enabling additive manufacturing and Industry 4.0 integration for SMEs using MCDM tool
Abstract:
The study identified and analysed key technologies enabling additive manufacturing (AM) and Industry 4.0 integration for small and medium scale enterprises (SMEs). Based on an extensive literature survey, 11 key Industry 4.0 technologies influencing AM implementation in SMEs were identified; followed by applying multiple-criteria decision-making (MCDM) method to rank technologies in the order of their importance. Based on the study, it is found that internet of things (IoT), cloud computing, cyber physical system (CPS) are the top three technologies which help SMEs to enable AM and Industry 4.0 integration. COPRAS, a MCDM method was used to rank technologies in the order of their importance. The outcome of this study enable decision makers to focus on top ranked technologies, which set a foundation for successful integration of AM and Industry 4.0 for SMEs across automotive industries.
Journal: Int. J. of Process Management and Benchmarking
Pages: 281-295
Issue: 3
Volume: 16
Year: 2024
Keywords: Industry 4.0; COPRAS; additive manufacturing; AM; multiple-criteria decision-making; MCDM; internet of things; IoT; cloud computing; cyber physical system.
File-URL: http://www.inderscience.com/link.php?id=136482
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:3:p:281-295

Template-Type: ReDIF-Article 1.0
Author-Name: Sathyanarayana Kaliprasad
Author-X-Name-First: Sathyanarayana
Author-X-Name-Last: Kaliprasad
Author-Name: Veer P. Gangwar
Author-X-Name-First: Veer P.
Author-X-Name-Last: Gangwar
Author-Name: Raj Kumar Singh
Author-X-Name-First: Raj Kumar
Author-X-Name-Last: Singh
Title: Mapping the service quality landscape in property business: science mapping and thematic clustering
Abstract:
This research aims to synthesise the literature on the service quality (SQ) landscape in the property business using bibliometric analysis. This study examines past, current, and future service quality investigations in real estate. The documents are extracted from the Scopus database, and 151 papers are chosen based on inclusion and exclusion criteria such as subject area, document type, and language. Bibliometric analysis, such as citation analysis, is performed to identify the most influential document and authors. The most prolific writers and sources are identified using productivity analysis. The four thematic clusters of service quality research in real estate are discovered using bibliographic coupling. Co-citation analysis is employed to identify citation patterns and highly referenced texts. Additionally, co-occurrence analysis is employed to create thematic trends, and word cloud highlights the frequently used keywords in service quality research in real estate. The article outlines the directions for further study.
Journal: Int. J. of Process Management and Benchmarking
Pages: 417-432
Issue: 4
Volume: 18
Year: 2024
Keywords: service quality; SQ; real estate; bibliometric analysis; word cloud; co-occurrence analysis.
File-URL: http://www.inderscience.com/link.php?id=142641
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:4:p:417-432

Template-Type: ReDIF-Article 1.0
Author-Name: R. Suvetha
Author-X-Name-First: R.
Author-X-Name-Last: Suvetha
Author-Name: K. Rangarajan
Author-X-Name-First: K.
Author-X-Name-Last: Rangarajan
Author-Name: P. Rajadurai
Author-X-Name-First: P.
Author-X-Name-Last: Rajadurai
Title: A multi-stage production inventory model for time-dependent deteriorating items under trapezoidal demand and backlogging
Abstract:
In real life, many products like vegetables, fruits, dairy products, medicines, fancy products, etc., exhibit time-dependent deterioration. In this paper, a multi-stage production inventory model for time-dependent deteriorating items under trapezoidal demand, backlogging, and time-dependent cost values is described. Shortages are allowed with complete and partial backlogging. Demand depends on the trapezoidal type and all cost values are depending on the time-varying function. The main objective is to determine the optimal production quantity and the optimal total cost for the proposed model. Finally, numerical examples are provided to illustrate the theoretical results and a sensitivity analysis of the parameters with respect to the stability of optimal solution is also carried out by using MATLAB R2022b.
Journal: Int. J. of Process Management and Benchmarking
Pages: 478-510
Issue: 4
Volume: 18
Year: 2024
Keywords: EPQ; deteriorative items; optimality; total cost; multi-stage of production; backlogging; trapezoidal demand.
File-URL: http://www.inderscience.com/link.php?id=142642
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Template-Type: ReDIF-Article 1.0
Author-Name: Mohammad Alawamleh
Author-X-Name-First: Mohammad
Author-X-Name-Last: Alawamleh
Author-Name: Zaid Almasri
Author-X-Name-First: Zaid
Author-X-Name-Last: Almasri
Author-Name: Khaled Alawamleh
Author-X-Name-First: Khaled
Author-X-Name-Last: Alawamleh
Title: The effect of working from home on a services company (during COVID-19)
Abstract:
In the current context of the COVID-19 pandemic, working from home (WFH) is critical to a large workforce. This paper examines the impact of working from home on employee and organisational performance in light of decreasing time spent in the office taking into consideration major factors to measure performance such as financial performance, operational performance and employee performance. This paper also aims to identify the most important enabler or hindrance for working from home. These findings give an insight on the influence of working from home on employee and organisational performance, emphasising the relevance of resource allocation and addressing potential barriers to remote work. These findings can be used by organisations to improve their remote work policies and practices, ultimately enhancing overall performance in a teleworking environment.
Journal: Int. J. of Process Management and Benchmarking
Pages: 401-416
Issue: 4
Volume: 18
Year: 2024
Keywords: working from home; performance; employees.
File-URL: http://www.inderscience.com/link.php?id=142643
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:4:p:401-416

Template-Type: ReDIF-Article 1.0
Author-Name: Ngoc Khuong Mai
Author-X-Name-First: Ngoc Khuong
Author-X-Name-Last: Mai
Author-Name: Thi Van Trang Tran
Author-X-Name-First: Thi Van Trang
Author-X-Name-Last: Tran
Title: Do risk and partner flexibility influence a firm's creativity, value co-creation, and business performance? Empirical evidence from Vietnam
Abstract:
The study aims to investigate how risk factor and partner flexibility affect a firm's creativity, value co-creation, and business economic performance in an emerging market. The PLS-SEM technique was used to process and analyse a dataset of 385 valid cases from property owners, CEOs, vice directors, management broad assistants, and heads of departments of Vietnam companies. The empirical results show that firm's creativity and value co-creation significantly mediate the relation between risk factor and partner's flexibility with business economic performance. This study also contributes to the existing body of knowledge in the field of supply chain management and offers practical insights for managerial applications. The study's limitations will also be explained.
Journal: Int. J. of Process Management and Benchmarking
Pages: 511-533
Issue: 4
Volume: 18
Year: 2024
Keywords: risk factors; partner flexibility; firm's creativity; value co-creation; business economic performance.
File-URL: http://www.inderscience.com/link.php?id=142644
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:4:p:511-533

Template-Type: ReDIF-Article 1.0
Author-Name: Avula Sreenivasulu
Author-X-Name-First: Avula
Author-X-Name-Last: Sreenivasulu
Author-Name: Rajesh Mamilla
Author-X-Name-First: Rajesh
Author-X-Name-Last: Mamilla
Title: Financial flexibility, managerial efficiency and firm performance &#45; an empirical analysis on a sample of Indian listed textile industries
Abstract:
The confounding effects of financial flexibility on corporate capital remain in research and practice as hold controlled elections. The objective of this study is to use the modified financial flexibility index to portray the current characteristics of the listed textile industries of the Indian stock market. Indian indexed firms tend to pay attention to the 'new pecking order theory' when seeking external lending rather than lending to external debt for India's undeveloped bond markets. This study investigates financial flexibility, managerial efficiency, and firm performance. This can provide insights into how these factors affect the financial performance of firms, which can be helpful for practitioners and policymakers. This paper examines a sample of a listed group in India that has modified its economic flexibility indicators to strengthen the Japanese capital's market situation. This ensures that Indian index companies improve money market integration from a global perspective.
Journal: Int. J. of Process Management and Benchmarking
Pages: 332-346
Issue: 3
Volume: 17
Year: 2024
Keywords: financial flexibility; customised financial flexibility indicator; FFI; firm's performance; management effectiveness.
File-URL: http://www.inderscience.com/link.php?id=138805
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:3:p:332-346

Template-Type: ReDIF-Article 1.0
Author-Name: Surendra Kansara
Author-X-Name-First: Surendra
Author-X-Name-Last: Kansara
Author-Name: Rupesh Kumar
Author-X-Name-First: Rupesh
Author-X-Name-Last: Kumar
Title: Modelling the lean deployment in the healthcare services
Abstract:
The lean deployment in healthcare is considered complex and has been getting attention for a few years. Lean deployment is the strategy or mode of achievement of lean implementation. To refresh the lean deployment perspectives in the sector is an investigating imperative. The study aims to propose a framework based on the literature review by observing the prevailing healthcare system at certain hospital levels and collecting the healthcare professional's opinions on the nature of the processes in such scenarios. The finding from the study is in the form of a conceptual model that can throw light on the lean deployment requirements in the healthcare systems at hospital levels. The outcome model of this study is general and likely to be a limitation. Depending upon the scale of service operations of a hospital, the service process considerations shall vary. The study can facilitate the strategising of lean deployment in healthcare services.
Journal: Int. J. of Process Management and Benchmarking
Pages: 464-477
Issue: 4
Volume: 18
Year: 2024
Keywords: lean healthcare; healthcare operations management; lean deployment; lean strategy.
File-URL: http://www.inderscience.com/link.php?id=142645
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:4:p:464-477

Template-Type: ReDIF-Article 1.0
Author-Name: M. Gayathri
Author-X-Name-First: M.
Author-X-Name-Last: Gayathri
Author-Name: M. Murugan
Author-X-Name-First: M.
Author-X-Name-Last: Murugan
Title: The impact of psychological capital on employees' job performance: a moderated mediation model of workplace spirituality and work engagement
Abstract:
Psychological capital (PsyCap), workplace spirituality, and employee engagement all contribute significantly to an organisation's competitive advantage. The study examines the relationship between PsyCap and job performance, the mediating role of workplace spirituality, and the moderating role of work engagement. This study specifically recruited Tamil Nadu women who work in leather and leather-related manufacturing companies. A total of 600 female employees were contacted, and 524 responded positively to the questionnaire, achieving an 87.33% response rate. Using Smart PLS version 4.0.2, the researchers analysed the data using partial least squares structural equation modelling (PLS-SEM). The findings of the study indicate that all direct relationships, such as PsyCap and workplace spirituality, have a significant relationship with job performance. In addition, workplace spirituality partially mediates the relationship between PsyCap and job performance, while work engagement significantly moderates the relationship between workplace spirituality and job performance. The study provides numerous managerial implications, limitations, and suggestions for future research.
Journal: Int. J. of Process Management and Benchmarking
Pages: 444-463
Issue: 4
Volume: 18
Year: 2024
Keywords: job performance; psychological capital; work engagement; workplace spirituality.
File-URL: http://www.inderscience.com/link.php?id=142646
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:4:p:444-463

Template-Type: ReDIF-Article 1.0
Author-Name: Alan D. Smith
Author-X-Name-First: Alan D.
Author-X-Name-Last: Smith
Title: Application of sustainability to supply chain and transportation management: company case study and exploratory consumer survey of attitudes towards hybrid vehicles
Abstract:
In recent years, organisations have felt increasing pressure from regulatory agencies and their customers to identify and establish programs that improve sustainability both within the company and throughout their entire supply chain. Customers are doing more research into the organisations that they are purchasing from and are likely to alter their purchasing habits if an organisation does not commit to sustainability at some level. This present research effort was divided into a case study of best business practices of two multinational organisations that operate in and around the Pittsburgh region and compare their approached to sustainability. An empirical study (n &#61; 1,105) was used to gauge a factor-based dependent construct, hybrid-vehicle interest. Significant relationships among fuel characteristics and hybrid vehicle purchase intent/affordability were found. The firms were compared into solutions and managerial implications of the selected transportation, packaging, renewable resource, social and local sustainability strategies.
Journal: Int. J. of Process Management and Benchmarking
Pages: 393-422
Issue: 3
Volume: 17
Year: 2024
Keywords: business case study; empirical study; hybrid vehicles; gasoline branding and quality; renewable energy; sustainability; supply chain management; SCM.
File-URL: http://www.inderscience.com/link.php?id=138807
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:3:p:393-422

Template-Type: ReDIF-Article 1.0
Author-Name: Shisir Kumar Mohapatra
Author-X-Name-First: Shisir Kumar
Author-X-Name-Last: Mohapatra
Author-Name: Sadananda Sahoo
Author-X-Name-First: Sadananda
Author-X-Name-Last: Sahoo
Author-Name: Santanu Kumar Das
Author-X-Name-First: Santanu Kumar
Author-X-Name-Last: Das
Title: Factors influencing the employee relationship management process in the Indian manufacturing context
Abstract:
The relationship between the employees and organisation has become vital, owing to the intense business competition in contemporary times. Accordingly, it makes complete sense to streamline the process of constant interactions between these stakeholders to achieve the organisational goals. However, managing employees can become a tedious task in the real-time environment due to different schedules, responsibilities, and work requirements. The present research tries to identify and prioritise potent dimensions that significantly influence employee relationship management (ERM) in the Indian manufacturing context. Based on the empirical results, the most important dimensions that influence ERM are communication, employee empowerment and involvement. These findings are novel and provide relevant insights about the prevailing state of ERM implementation in the industry. The study findings provide cues to academics, managers, and policymakers to gain a better understanding on the vital aspects of ERM process and systems, which demand their attention and effective strategy formulation.
Journal: Int. J. of Process Management and Benchmarking
Pages: 433-443
Issue: 4
Volume: 18
Year: 2024
Keywords: employee relationship process; manufacturing; communication; involvement; empowerment; employee relationship management; ERM.
File-URL: http://www.inderscience.com/link.php?id=142647
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:4:p:433-443

Template-Type: ReDIF-Article 1.0
Author-Name: M. Dinesh Babu
Author-X-Name-First: M. Dinesh
Author-X-Name-Last: Babu
Author-Name: Bijay Prasad Kushwaha
Author-X-Name-First: Bijay Prasad
Author-X-Name-Last: Kushwaha
Title: Workforce creativity and organisational citizenship behaviour: a systematic review, retrospection and future research dimensions
Abstract:
The present study aims to conduct systematic literature review (SLR) on employee creativity, organisational citizenship behaviour (OCB). Further, it also examines the past, present and future research directions in this research area. The literature was accessed through the Scopus search technique and eight steps of the SLR approach were applied followed by content analysis to select 51 research papers. The findings revealed that OCB with employee creativity is essential for forging bonds with both employers and employees and attaining both the organisation's financial and non-financial goals. This study contributes to the understanding of the theoretical model that can be used to inspire further study. We developed a theory by posing practically novel research problems, highlighting the constraints of our study, and providing practical consequences for researchers. The antecedents and consequences of OCB and employee creativity are also presented. The future research dimensions are discussed and presented.
Journal: Int. J. of Process Management and Benchmarking
Pages: 347-377
Issue: 3
Volume: 17
Year: 2024
Keywords: organisational citizenship behaviour; OCB; employee creativity; workforce creativity; systematic literature review; SLR.
File-URL: http://www.inderscience.com/link.php?id=138808
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:3:p:347-377

Template-Type: ReDIF-Article 1.0
Author-Name: Abdullah Alkhoraif
Author-X-Name-First: Abdullah
Author-X-Name-Last: Alkhoraif
Title: Assess supply chain performance post-COVID-19
Abstract:
The objective of this study is to conduct a comprehensive synthesis and analysis of the extant literature about the degree of supply chain integration. Three key inquiries warrant examination: 1) What are the underlying factors that contribute to differences in defining various levels of supply chain integration?; 2) Within the context of supply chain management, what are the factors that give rise to discrepancies in defining different degrees of integration?; 3) When it comes to supply chain integration, what are the bases for variations in defining different levels of integration? To comprehensively examine the scope of supply chain integration and its influence on chain efficiency, a systematic approach was employed to analyse 293 research studies &#45; ultimately narrowing it down to 127 &#45; spanning from Jan 1st, 2015 until January 2023. These studies were sourced from a range of reputable platforms. The study yielded a significant inventory of dimensions, performance.
Journal: Int. J. of Process Management and Benchmarking
Pages: 299-331
Issue: 3
Volume: 17
Year: 2024
Keywords: supply chain performance; supply chain integration; SCI; supplier integration; post COVID-19 supply chain.
File-URL: http://www.inderscience.com/link.php?id=138810
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:3:p:299-331

Template-Type: ReDIF-Article 1.0
Author-Name: N. Yuvaraja
Author-X-Name-First: N.
Author-X-Name-Last: Yuvaraja
Author-Name: Swamy Perumandla
Author-X-Name-First: Swamy
Author-X-Name-Last: Perumandla
Title: A bibliometric evaluation of financial literacy and investment: a three-decade study based on the Scopus database, current research trends, and future directions
Abstract:
Financial literacy is a key predictor of investment. However, a thorough scientific mapping of financial literacy and investment has not been attempted before. Therefore, in this study, we performed bibliometric analysis using VOS Viewer (van Eck and Waltman, 2010) and an R-language programme called bibliometrix (Aria and Cuccurullo, 2017) to dissect the intellectual and conceptual framework of the literature in this domain. Our findings indicated that the topic has intrigued scholars for the last 15 years, probably because of issues like global financial crisis and COVID-19. Gradually, this field became multidisciplinary, covering areas such as psychology, public economics, etc. The research themes, current trends, and potential areas of future research were highlighted. Our study will help policymakers understand the existing literature in this domain and help them plan their work accordingly. This study will help researchers identify future research opportunities on this topic by understanding influential papers, authors, and journals.
Journal: Int. J. of Process Management and Benchmarking
Pages: 89-108
Issue: 1
Volume: 17
Year: 2024
Keywords: investment; financial literacy; financial knowledge; future directions; bibliometric analysis; science mapping; behavioural finance; stock market participation; financial education.
File-URL: http://www.inderscience.com/link.php?id=137788
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:1:p:89-108

Template-Type: ReDIF-Article 1.0
Author-Name: S. Amrutha
Author-X-Name-First: S.
Author-X-Name-Last: Amrutha
Author-Name: V. Santhi
Author-X-Name-First: V.
Author-X-Name-Last: Santhi
Title: Measuring customer experience towards bancassurance in an emerging market economy: empirical evidence from India
Abstract:
Bancassurance has emerged as a potential source for the promotion of insurance products. Bancassurance is a 'win-win' strategy for all the stakeholders of banks and insurance companies, thereby impacting the entire economy. This study attempts to explore customer experience related to the bancassurance channel in an emerging economy like India. The study is based on primary data collected using a structured questionnaire from customers buying insurance policies through different commercial banks. The data have been collected from bank customers and structural equation modelling (SEM) using SMART PLS is used for data analysis. The study mainly focuses on seven variables that impact the customer experience in which reliability of the distributive channel, after-sale service, accuracy of the channel, and customer trust positively impact the customer experience. The study shows that consumers have positive experiences purchasing insurance through the bancassurance channel.
Journal: Int. J. of Process Management and Benchmarking
Pages: 378-392
Issue: 3
Volume: 17
Year: 2024
Keywords: bancassurance; bank; customer experience; insurance; India; emerging market; structured equational model; India.
File-URL: http://www.inderscience.com/link.php?id=138812
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:3:p:378-392

Template-Type: ReDIF-Article 1.0
Author-Name: Asmae El Jaouhari
Author-X-Name-First: Asmae El
Author-X-Name-Last: Jaouhari
Author-Name: Jabir Arif
Author-X-Name-First: Jabir
Author-X-Name-Last: Arif
Title: Artificial intelligence of things and circular warehouse process management of automotive parts: conceptual framework and practice review
Abstract:
In recent years, sustainable warehouse management strategies have been developed by businesses that desire to mitigate the adverse social and environmental effects within their warehouses. A circular method has been established in the warehouse management literature from this standpoint. The recycling process, knowledge, operational excellence and smart decision-making have all been enabled by circular economy models and solutions enabled by artificial intelligence and internet of things technologies. In this paper, an artificial intelligence of things (AIoT)-based circular warehouse management system (CWMS) is designed and tested within a real-world automotive supply chain to assess the sustainability performance of a CWMS for Industry 4.0. The results indicate that using AIoT technology to restructure the warehouse for a circular economy can enable CWMS. By connecting the proposed approach to the circular economy aspects of reuse, optimise, remove, recycle, and virtualise, clear benefits are provided. This study aims to enhance the current research by providing real proof of how AIoT and circular economy technology are used in practice.
Journal: Int. J. of Process Management and Benchmarking
Pages: 109-135
Issue: 1
Volume: 17
Year: 2024
Keywords: circular economy; circular warehouse management system; CWMS: artificial intelligence; internet of things; Industry 4.0.
File-URL: http://www.inderscience.com/link.php?id=137789
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:1:p:109-135

Template-Type: ReDIF-Article 1.0
Author-Name: Samarth Singh
Author-X-Name-First: Samarth
Author-X-Name-Last: Singh
Title: Emotional drivers for purchasing apparels: buying process and decision making
Abstract:
The purpose of this study is to identify the factors that influence a consumer's decision to purchase apparel. The data was obtained using a structured questionnaire from consumers of various categories and analysed using grey analysis. It is evident that consumers prioritise price while purchasing apparel. They would rather be rational than emotional. It is obvious that the majority of respondents prefer branded over non-branded goods and consider malls to be the most suitable place for purchasing. Consumers also prefer to buy in stores with a diverse selection of apparel and a pleasant atmosphere. Deals and special offers play a big role in buying patterns of consumers. The study's main goal was to learn about buyers' perceptions of composed retail places, and the relationship between statistical parameters and buyer perceptions. The study suggests and employs a social mental model of purchasing power, which adds to the uniqueness of the research.
Journal: Int. J. of Process Management and Benchmarking
Pages: 22-34
Issue: 1
Volume: 17
Year: 2024
Keywords: consumer preference; perception; operational decisions; purchasing power; emotional drivers.
File-URL: http://www.inderscience.com/link.php?id=137790
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:1:p:22-34

Template-Type: ReDIF-Article 1.0
Author-Name: Gopika Reghu
Author-X-Name-First: Gopika
Author-X-Name-Last: Reghu
Author-Name: Albi Thomas
Author-X-Name-First: Albi
Author-X-Name-Last: Thomas
Author-Name: M. Suresh
Author-X-Name-First: M.
Author-X-Name-Last: Suresh
Title: Readiness assessment framework of blockchain adoption: a case of automotive industry
Abstract:
This paper aims to study the readiness of automobile manufacturing industry in adoption of blockchain technology through multi-grade fuzzy approach. A case organisation is selected, and a conceptual model is developed by identifying 67 attributes, 10 criteria and 4 enablers. The framework helps in categorising the important attributes and lists the important attributes that need attention. Through this study, it is found that the case organisation has to focus on eighteen attributes which include data security, consensus of the stakeholders, immutability of data, data recovery being a few of them. The developed framework will help in continuous assessment of any organisation for blockchain adoption.
Journal: Int. J. of Process Management and Benchmarking
Pages: 279-298
Issue: 3
Volume: 17
Year: 2024
Keywords: blockchain; readiness; automotive organisation; smart operations; technology driven; multi-grade fuzzy.
File-URL: http://www.inderscience.com/link.php?id=138814
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:3:p:279-298

Template-Type: ReDIF-Article 1.0
Author-Name: Ibrahim Yusuf
Author-X-Name-First: Ibrahim
Author-X-Name-Last: Yusuf
Author-Name: Abdulkarim Muazu Iggi
Author-X-Name-First: Abdulkarim Muazu
Author-X-Name-Last: Iggi
Title: Exploring the synergistic effects of warm and cold standby units in availability modelling and assessment of complex series-parallel systems
Abstract:
This paper presents an in-depth exploration of a mixed standby strategy incorporating both warm and cold standby units for enhancing system availability. The study introduces five distinct serial system configurations, denoted as A, B, C, D, and E, wherein each configuration comprises a main unit along with warm and cold standby units. Differential difference equations are employed to model these systems and calculate their long-run availability. Additionally, the paper determines the optimal configuration based on system availability analysis. The numerical experiments are presented through tables and graphs, revealing that configuration C emerge as the optimal choice. The findings emphasise the effectiveness of incorporating both warm and cold standby units in series-parallel systems, ultimately leading to improved system availability.
Journal: Int. J. of Process Management and Benchmarking
Pages: 310-328
Issue: 3
Volume: 18
Year: 2024
Keywords: warm; cold standby; series-parallel; availability.
File-URL: http://www.inderscience.com/link.php?id=142142
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:3:p:310-328

Template-Type: ReDIF-Article 1.0
Author-Name: Lopamudra Mishra
Author-X-Name-First: Lopamudra
Author-X-Name-Last: Mishra
Author-Name: Radha Krishna Mishra
Author-X-Name-First: Radha Krishna
Author-X-Name-Last: Mishra
Author-Name: Biswojit Swain
Author-X-Name-First: Biswojit
Author-X-Name-Last: Swain
Author-Name: Siddharth Misra
Author-X-Name-First: Siddharth
Author-X-Name-Last: Misra
Title: Evolution of Bikalananda Kar Rasagola: a palatable process
Abstract:
This case study highlights the business evolution of the famous Rasagola of Odisha which is strongly positioned as the Bikalananda Kar Rasagola. Bikalananda Kar, the founder of the business has added uniqueness to his Rasagola which made it a preferred choice among its customers. The effort to building the brand among the competitors has also been put forth. The strategy to connect with the customers in terms of the product, its raw material and hygienic preparation, price, continuous innovation, adopting various technologies, marketing communication are also highlighted. This case also shed light on the essential qualities of an entrepreneur by illustrating the entrepreneurial journey of Mr. Kar. Values are the foundation of a family business. In a family business, the effective successors play a vital role in taking forward a successful business. Effort has also been taken to illustrate the endeavours of the successors towards adding the values to their family business and to carry the legacy of the founder. This case will enable the students to understand the leadership aspects of an entrepreneur, to evaluate the marketing mix in the entire journey of the business and also to understand the impact of effective transition of leadership in a business.
Journal: Int. J. of Process Management and Benchmarking
Pages: 35-53
Issue: 1
Volume: 17
Year: 2024
Keywords: entrepreneurship; family business; leadership; product mix; sweets; confectionary.
File-URL: http://www.inderscience.com/link.php?id=137791
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:1:p:35-53

Template-Type: ReDIF-Article 1.0
Author-Name: Neeraj Chopra
Author-X-Name-First: Neeraj
Author-X-Name-Last: Chopra
Author-Name: Rajiv Sindwani
Author-X-Name-First: Rajiv
Author-X-Name-Last: Sindwani
Author-Name: Manisha Goel
Author-X-Name-First: Manisha
Author-X-Name-Last: Goel
Title: Enhancing MOOC completion rates: an analysis of instrumental factors using the MCDM methodology
Abstract:
Despite notable strengths, the low completion rate in massive open online courses (MOOCs) remains a serious concern for developers and policymakers. Consequently, a need is emerged to conduct a research to investigate factors that play an instrumental role in MOOC completion. Based on elaborative literature review, 18 factors are derived. Further, with the help of a team of experts, the factors were distributed into five broad categories: personal, instructor, social, course, and experiential. The best worst method (BWM) was applied to prioritise the factors instrumental to MOOC completion. Sensitivity analysis was performed on the prioritisation result to determine the robustness. This research is among the pioneering work that has studied the relative significance of broad factors that leads to MOOC completion. On the academic front, the study will extend the knowledge base in the domain of MOOCs. The study will also provide valuable inputs to practitioners and policymakers for designing effective e-learning interventions to boost the overall MOOC completion rate.
Journal: Int. J. of Process Management and Benchmarking
Pages: 290-309
Issue: 3
Volume: 18
Year: 2024
Keywords: massive open online course; MOOC; MOOC completion factors; prioritisation; best worst method; BWM.
File-URL: http://www.inderscience.com/link.php?id=142143
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:3:p:290-309

Template-Type: ReDIF-Article 1.0
Author-Name: D. Yuvaraj
Author-X-Name-First: D.
Author-X-Name-Last: Yuvaraj
Author-Name: Pulidindi Venugopal
Author-X-Name-First: Pulidindi
Author-X-Name-Last: Venugopal
Author-Name: Shaply Abdul Kareem
Author-X-Name-First: Shaply Abdul
Author-X-Name-Last: Kareem
Author-Name: S. Aswinipriya
Author-X-Name-First: S.
Author-X-Name-Last: Aswinipriya
Title: Examining the determinants of FinTech adoption intention: the moderating role of customer advocacy
Abstract:
FinTech is transforming the way financial transactions are dealt with, particularly payments, purchases, and investment services. The purpose of this research is to explore the determinants of FinTech adoption intentions. Additionally, the moderating role of customer advocacy (CAD) between the determinants and adoption intention was also examined. The technology acceptance model (TAM) and task technology fit (TTF) are theoretical models used in this study. Purposive sampling was applied to collect data from 688 respondents. The data is analysed using PLS-SEM and IPMA. Perceived ease of use (PEOU), perceived usefulness (PU), task technology fit (TTF), and trust (TRU) influence FinTech adoption intentions. Finally, customer advocacy moderates task technology fit, trust, and FinTech adoption intention. Trust is the most important predictor, whereas PEOU, TTF, and CAD are the best-performing variables for FinTech adoption intention, based on IPMA. This study contributes to the understanding of FinTech for users, service providers, and practitioners.
Journal: Int. J. of Process Management and Benchmarking
Pages: 352-370
Issue: 3
Volume: 18
Year: 2024
Keywords: adoption intention; customer advocacy; CAD; FinTech; perceived usefulness; PU; task-technology fit; trust.
File-URL: http://www.inderscience.com/link.php?id=142144
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:3:p:352-370

Template-Type: ReDIF-Article 1.0
Author-Name: Varun Kesavan
Author-X-Name-First: Varun
Author-X-Name-Last: Kesavan
Author-Name: Kandaswamy Sakthi Srinivasan
Author-X-Name-First: Kandaswamy Sakthi
Author-X-Name-Last: Srinivasan
Title: Present state and future directions of mobile payments system: a historical and bibliographic examination
Abstract:
M-payments or mobile payments are fast becoming the norm since they minimise the need for traditional currency in a variety of everyday situations. Seldom have bibliometric studies been conducted in mobile payments research. The aim of this research is to examine the current level of research on M-payment systems. This research targets to provide a comprehensive review of the research on smartphone payments. This study investigates both scholarly articles and open-access studies. The articles published between 2010 and 2022 were selected using the Scopus database. During the first search, 2,400 papers were located, however only 662 were included in the research. The bibliometric analysis is conducted using the Biblioshiny R-studio. Throughout history, there has been a rising tendency in the rate of publishing. India, USA, and China are three major benefactors. Extensive study on mobile payments, mobile payments, financial inclusion, FinTech, and mobile money has been conducted. This examination of mobile payments, mobile payment, FinTech, mobile money, and mobile banking address knowledge gaps, organises essential themes, adds to the current literature, and sets the way for future scholars.
Journal: Int. J. of Process Management and Benchmarking
Pages: 329-351
Issue: 3
Volume: 18
Year: 2024
Keywords: payment systems; technological change; mobile payments system; bibliometric analysis; Bibliometrix; Science mapping; Scopus database.
File-URL: http://www.inderscience.com/link.php?id=142145
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:3:p:329-351

Template-Type: ReDIF-Article 1.0
Author-Name: Sanober Khan
Author-X-Name-First: Sanober
Author-X-Name-Last: Khan
Author-Name:  Shalki
Author-X-Name-First: 
Author-X-Name-Last: Shalki
Title: Retrospection of merger and acquisition research in HRM: science mapping and thematic clustering
Abstract:
The aim of this research is to synthesise the literature on merger and acquisition research in human resource management using bibliometric analysis. This study looks at past, current, and future merger and acquisition research in human resource management. The documents are extracted from the Scopus database, and 171 documents are chosen for bibliometric analysis using the PRISMA technique. To identify the most influential document and authors, citation analysis is performed. The most prolific writers and sources are identified using productivity analysis. The four thematic clusters of merger and acquisition research in human resource management are discovered using bibliographic coupling. To identify citation patterns and highly referenced texts, co-citation analysis is employed. Additionally, co-occurrence analysis is employed to create the study thematic trends, and word cloud is used to highlight the frequently used keywords in merger and acquisition research in human resource management. The articles outline the directions for further study.
Journal: Int. J. of Process Management and Benchmarking
Pages: 371-385
Issue: 3
Volume: 18
Year: 2024
Keywords: merger and acquisition; human resources management; bibliometric analysis; word cloud; co-occurrence analysis.
File-URL: http://www.inderscience.com/link.php?id=142146
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:3:p:371-385

Template-Type: ReDIF-Article 1.0
Author-Name: Mohammad Reza Mollaei
Author-X-Name-First: Mohammad Reza
Author-X-Name-Last: Mollaei
Title: Advanced process control for pulsed GMAW process of aluminium
Abstract:
In aluminium welding, the effect of inputs on the outputs and the effect of intertwine between them has led to many problems in controlling the aluminium welding process by GMAW. For this purpose, this article uses a static decoupling method. For this purpose, control over the width of the welding wire and the feeding speed of the welding wire is performed using the PID controller. Considering two-input and two-output in pulsed GMAW process of aluminium, the steps required to design a conventional multi-loop PID controller are presented. PID is designed according to various algorithms such as IMC and Ziegler Nichols and optimal criteria and decoupled loops. We also use Smith's predictive control. Then, we design the MPC control for the gas metal arc welding (GMAW) process. Using static decoration maker, the effect of action between inputs and outputs is significantly reduced, and the optimal output is achieved.
Journal: Int. J. of Process Management and Benchmarking
Pages: 54-71
Issue: 1
Volume: 17
Year: 2024
Keywords: multi-loops controller; PID controller; MPC controller; optimum controller.
File-URL: http://www.inderscience.com/link.php?id=137795
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:1:p:54-71

Template-Type: ReDIF-Article 1.0
Author-Name: Nguyen Thi Khanh Chi
Author-X-Name-First: Nguyen Thi Khanh
Author-X-Name-Last: Chi
Author-Name: Do Huong Giang
Author-X-Name-First: Do Huong
Author-X-Name-Last: Giang
Author-Name: Nguyen Mai Anh
Author-X-Name-First: Nguyen Mai
Author-X-Name-Last: Anh
Author-Name: Nguyen Thi An Ly
Author-X-Name-First: Nguyen Thi An
Author-X-Name-Last: Ly
Author-Name: Nguyen Kieu Anh
Author-X-Name-First: Nguyen Kieu
Author-X-Name-Last: Anh
Author-Name: Dang Quang Linh
Author-X-Name-First: Dang Quang
Author-X-Name-Last: Linh
Author-Name: Tran Hoang Ha
Author-X-Name-First: Tran Hoang
Author-X-Name-Last: Ha
Author-Name: Hoang Thi Khanh Ly
Author-X-Name-First: Hoang Thi Khanh
Author-X-Name-Last: Ly
Author-Name: Nguyen Hong Van
Author-X-Name-First: Nguyen Hong
Author-X-Name-Last: Van
Title: The impact of trade openness and AI application on innovation in agriculture production
Abstract:
Environmental factors and climate change are major point to develop clean agricultural production. The important roles of trade openness and information technology are awareness of the role of clean innovation in agricultural production. Therefore, agriculture will have to focus on environmental protection and natural resources protection towards sustainable development. This study investigates the influence of trade openness and AI application on clean innovation in agricultural production. Structural equation modelling through SPSS AMOS 20.0 was employed to analyse data. The results indicate that trade openness and AI application have positive effects on clean agricultural innovation and environment protection. Moreover, trade openness was found to be direct and indirect impact on AI application through clean innovation. This study sends several implications to enhance the agriculture production literature and farm households that intend to adopt clean innovation in the future.
Journal: Int. J. of Process Management and Benchmarking
Pages: 386-399
Issue: 3
Volume: 18
Year: 2024
Keywords: trade openness; AI application; clean innovation; agricultural production; environment benefits.
File-URL: http://www.inderscience.com/link.php?id=142147
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:3:p:386-399

Template-Type: ReDIF-Article 1.0
Author-Name: Ndifreke Udoh Ini
Author-X-Name-First: Ndifreke Udoh
Author-X-Name-Last: Ini
Author-Name: Babatunde Omoniyi Odedairo
Author-X-Name-First: Babatunde Omoniyi
Author-X-Name-Last: Odedairo
Author-Name: Victor Oluwasina Oladokun
Author-X-Name-First: Victor Oluwasina
Author-X-Name-Last: Oladokun
Title: Organisation design in a nursing department: a quantitative and work sampling perspective
Abstract:
The shortage of qualified health personnel in many countries is widely reported. This could get worse with increase in the demand for personalised medical care. This paper determines the optimal number of nursing personnel required at terminal (TM) and decision (DS) positions in a teaching hospital for efficient utilisation. The standard man-hour (SMH) available was computed for TM and DS positions using work sampling. A personnel utilisation model was adapted. The annual work content for TM position in the nursing department was 65,535.01 SMH. The size of the department was reduced from 89 to 56 nurses; hence, the unit can effectively discharge its duties with 43, 9, 3 and 1 personnel at operations, nursing sisters, matrons, and chief nursing officer positions, respectively. Personnel utilisation in the department was 94.73%. Thus, both work sampling and quantitative approaches in nursing workforce management appear effective in operational costs minimisation.
Journal: Int. J. of Process Management and Benchmarking
Pages: 267-289
Issue: 3
Volume: 18
Year: 2024
Keywords: work sampling; standard man-hours; nursing organisation structure; personnel utilisation model; human dynamics.
File-URL: http://www.inderscience.com/link.php?id=142148
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:3:p:267-289

Template-Type: ReDIF-Article 1.0
Author-Name: Boppana V. Chowdary
Author-X-Name-First: Boppana V.
Author-X-Name-Last: Chowdary
Author-Name: Onella Sookhansingh
Author-X-Name-First: Onella
Author-X-Name-Last: Sookhansingh
Title: Tool geometry and machining variables influence on the surface roughness of end-milling process: a comparative study with application of RSM and GA tools and techniques
Abstract:
This study investigates the effects of cutting speed, feed rate, depth of cut, and radial rake angle on the surface roughness of aluminium 5083 (Al5083), acrylic and polyethylene terephthalate (PET) in the computer numerical control end-milling operation. Taguchi L9 orthogonal array of experimental design was used to conduct the research. Response surface methodology was employed to generate prediction models. To achieve minimal surface roughness, optimal machining conditions were found using genetic algorithm approach. It was found that the optimal surface roughness for Al5083 was 0.143 &#181;m, acrylic was 0.048 &#181;m and PET was 0.612 &#181;m. Further, it was deduced that the noise factors significantly affected the validation results for Al5083 but had little effect on acrylic and PET. Additionally, the study results confirm that the surface condition of different materials respond differently to identical process parameters and noise conditions.
Journal: Int. J. of Process Management and Benchmarking
Pages: 1-18
Issue: 1
Volume: 16
Year: 2024
Keywords: surface roughness; aluminium 5083; acrylic; polyethylene terephthalate; PET; Taguchi experiments; response surface methodology; genetic algorithm; end-milling.
File-URL: http://www.inderscience.com/link.php?id=135749
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:1:p:1-18

Template-Type: ReDIF-Article 1.0
Author-Name: Susmita Sarkar
Author-X-Name-First: Susmita
Author-X-Name-Last: Sarkar
Author-Name: Sunit Lakra
Author-X-Name-First: Sunit
Author-X-Name-Last: Lakra
Author-Name: Potnuru Ram Krishna Gupta
Author-X-Name-First: Potnuru Ram Krishna
Author-X-Name-Last: Gupta
Title: Effectiveness of National Rural Livelihood Mission schemes on the performance of self-help groups
Abstract:
The purpose of this study is to explore the relationship between the effectiveness of the National Rural Livelihood Mission (NRLM) scheme and enhancing women empowerment, so as to overcome socio-economic challenges. A survey and interview method were used to collect primary data from 376 women belonging to the self-help group. The research was conducted in Hooghly District, West Bengal. Factor analysis was used to interpret the results. The results showed that there is a positive and significant relationship with women empowerment. The study is giving a realistic and reliable picture of the effectiveness of the NRLM scheme for empowering rural women through financial, training and marketing support, thereby adding novelty to this research.
Journal: Int. J. of Process Management and Benchmarking
Pages: 19-35
Issue: 1
Volume: 16
Year: 2024
Keywords: women empowerment; performance; process management; poverty elimination; National Rural Livelihood Mission; NRLM; self-help group; SHGs.
File-URL: http://www.inderscience.com/link.php?id=135750
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:1:p:19-35

Template-Type: ReDIF-Article 1.0
Author-Name: Hamidah Ab. Rahman
Author-X-Name-First: Hamidah Ab.
Author-X-Name-Last: Rahman
Author-Name: Razali Hassan
Author-X-Name-First: Razali
Author-X-Name-Last: Hassan
Title: Exploring the items for measuring cashless transactions behaviour construct related to cognitive attitudes
Abstract:
Consumers' cognitive attitudes require important aspects for the formation of behavioural models for cashless transactions. This research aims to use exploratory factor analysis (EFA) to validate an instrument. The questionnaire used was gathered from experts and adapted from previous studies. It consists of eight components relevant to the formation of cognitive attitudes. 105 responses to the questionnaire were collected. EFA was evaluated separately for each of the eight constructs. For all constructs, the Bartlett's test of sphericity was below 0.05, factor loading was also greater than 0.6, The Kaiser-Meyer-Olkin (KMO) measure of sampling adequacy was greater than 0.6 (sample size was sufficient) and all constructs items had Cronbach's alpha values more than 0.7 that indicating reliable. In this study, consumers from Kolej Komuniti Malaysia were measured using a valid and reliable cashless transaction behaviour instrument and will be used as a model to develop consumer behaviour in a cashless society.
Journal: Int. J. of Process Management and Benchmarking
Pages: 1-21
Issue: 1
Volume: 17
Year: 2024
Keywords: cashless transactions behaviour; cashless society; exploratory factor analysis; EFA.
File-URL: http://www.inderscience.com/link.php?id=137798
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:1:p:1-21

Template-Type: ReDIF-Article 1.0
Author-Name: Md. Ijaj Sadiq
Author-X-Name-First: Md. Ijaj
Author-X-Name-Last: Sadiq
Author-Name: Peter Wanke
Author-X-Name-First: Peter
Author-X-Name-Last: Wanke
Author-Name: Md. Abul Kalam Azad
Author-X-Name-First: Md. Abul Kalam
Author-X-Name-Last: Azad
Title: Smart irrigation systems enabled with internet of things: a bibliometric review
Abstract:
Precision agriculture, often known as smart farming, has emerged as a cutting-edge method for addressing current agricultural sustainability concerns. Agricultural equipment integrated with the internet of things (IoT) is a major element of the next agricultural revolution. The purpose of this paper is to study a bibliometric review of the IoT-enabled next-generation smart irrigation system. The study identifies major research streams and future research objectives in the literature on IoT-based soil health monitoring using bibliometric analysis. Methods like co-occurrence; bibliometric coupling, trend topic analysis were applied to identify potential research areas, recent technologies, and other important parameters that would help in future research streams.
Journal: Int. J. of Process Management and Benchmarking
Pages: 111-125
Issue: 1
Volume: 16
Year: 2024
Keywords: internet of things; IoT; bibliometric; co-occurrence; bibliometric coupling; smart technology; agriculture.
File-URL: http://www.inderscience.com/link.php?id=135751
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:1:p:111-125

Template-Type: ReDIF-Article 1.0
Author-Name: Boppana V. Chowdary
Author-X-Name-First: Boppana V.
Author-X-Name-Last: Chowdary
Author-Name: Angelina Rayside
Author-X-Name-First: Angelina
Author-X-Name-Last: Rayside
Title: Sustainable recycling strategies to reduce plastic waste: application of circular economy principles and discrete event simulation modelling to beverage manufacturing industry
Abstract:
Efforts are arising from various organisations to push global operations into a circular economy (CE) to reduce unrecoverable waste and foster sustainable practices. The study investigates the viability of the adoption of the CE culture within a carbonated beverage manufacturing industry. The study employs discrete event simulation modelling framework to demonstrate the viability of CE strategies in the selected industrial setting. Out of the three CE strategies investigated, recycling end-of-use polyethylene terephthalate (PET) bottles as raw material for the production of 3D printing filament was found as the most cost-effective strategy. This research is beneficial to the carbonated beverage and the 3D printing firms, as well as for those who have been advocating for plastic waste reduction and environmental sustainability.
Journal: Int. J. of Process Management and Benchmarking
Pages: 139-163
Issue: 2
Volume: 16
Year: 2024
Keywords: 3D printing; 3DP; carbonated beverage manufacturing; circular economy; simulation modelling; plastic waste; recycling; PET material; sustainability.
File-URL: http://www.inderscience.com/link.php?id=135752
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:2:p:139-163

Template-Type: ReDIF-Article 1.0
Author-Name: Harpreet Sharma
Author-X-Name-First: Harpreet
Author-X-Name-Last: Sharma
Author-Name: Chandan Deep Singh
Author-X-Name-First: Chandan Deep
Author-X-Name-Last: Singh
Author-Name: Kanwaljeet Singh
Author-X-Name-First: Kanwaljeet
Author-X-Name-Last: Singh
Title: Technological competencies attributes analysis using qualitative techniques in Indian manufacturing industry
Abstract:
Technological competencies require significant attributes for their beneficial impact on the manufacturing organisations. The paper is focused on selection of best attributes through multiple MCDM methods for the successful implementation of technological competencies' factors which act as foundation for improving and enhancing the performance of manufacturing firms. Data was collected through a questionnaire survey, and various factors were analysed for further research. The factors that have a substantial impact on the company's performance and competitiveness were identified as a result of the investigation. Several sources of a firm's technology competences are identified in order of their efficacy by utilising several MCDM approaches.
Journal: Int. J. of Process Management and Benchmarking
Pages: 91-110
Issue: 1
Volume: 16
Year: 2024
Keywords: TOPSIS; VIKOR; MOORA; ENTROPY; competencies.
File-URL: http://www.inderscience.com/link.php?id=135753
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:1:p:91-110

Template-Type: ReDIF-Article 1.0
Author-Name: Sangita Sarangi
Author-X-Name-First: Sangita
Author-X-Name-Last: Sarangi
Author-Name: Ajit Kumar Mishra
Author-X-Name-First: Ajit Kumar
Author-X-Name-Last: Mishra
Author-Name: Seshadev Sahoo
Author-X-Name-First: Seshadev
Author-X-Name-Last: Sahoo
Author-Name: Kamalakanta Muduli
Author-X-Name-First: Kamalakanta
Author-X-Name-Last: Muduli
Title: Prediction of erosive wear in AISI 304 stainless steel coated with Stellite 6 powder using adaptive neuro-fuzzy inference system
Abstract:
An attempt is made to deposit cobalt-based Stellite 6 powder with uniform spherical shapes and diameters ranging from 15 &#181;m to 45 &#181;m on an AISI 304 rolled stainless steel substrate without any bond coat. Test specimens with the requisite dimensions per ASTM standard were cut for erosion testing in a tribotester with alumina as the erodent. Experiments were carried out at room temperature with a normal impingement angle, and erosive wear was observed. To validate the resulting models, the experimental erosion volume loss as output from experiments in an erosion tribotester is compared to that of the theoretical and constructed ANFIS models. The investigations were carried out depending on coating thickness, utilising three specimens with thicknesses of 74 &#181;m, 128 &#181;m and 215 &#181;m, respectively. When the theoretical analysis was compared to the experimental and anticipated ANFIS models, close tolerances of 6.48%, 0.836%, and 6.04% deviance were detected for specimen-1.
Journal: Int. J. of Process Management and Benchmarking
Pages: 164-179
Issue: 2
Volume: 16
Year: 2024
Keywords: erosion; wear; Stellite 6; coating; ANFIS.
File-URL: http://www.inderscience.com/link.php?id=135754
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:2:p:164-179

Template-Type: ReDIF-Article 1.0
Author-Name: Razieh Keshavarzfard
Author-X-Name-First: Razieh
Author-X-Name-Last: Keshavarzfard
Author-Name: Vahid Tavakoli
Author-X-Name-First: Vahid
Author-X-Name-Last: Tavakoli
Title: A simulation-based multi-objective optimisation for critical parameters design of an automotive paint shop using design of experiments
Abstract:
Regarding the increasing demand for luxury cars throughout the world, the painting process in the automotive industry is one of the most important issues. Considering the need for improvement in production performance, quality and agile customer responsiveness, this paper aims to use simulation to present how we can eliminate bottlenecks, and measure the obtained quality enhancement and increase production quantity. Making modifications to an active production line for optimisation purposes is a challenging process if not impossible. Thus, a process simulation method can be suitable for studying the system. This research implements how to use simulation tools in a real paint shop in one of the largest automobile manufacturing companies in Iran. Also, optimisation is used to find the best responses to the changes in the controllable variables or critical parameters. The results show a 58% increase in production capacity and 60% decrease in waiting time of the product.
Journal: Int. J. of Process Management and Benchmarking
Pages: 81-90
Issue: 1
Volume: 16
Year: 2024
Keywords: design of experiments; DOE; parameter design; computer simulation; multi-objective optimisation.
File-URL: http://www.inderscience.com/link.php?id=135755
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:1:p:81-90

Template-Type: ReDIF-Article 1.0
Author-Name: Raveena Gaba
Author-X-Name-First: Raveena
Author-X-Name-Last: Gaba
Author-Name: Deergha Sharma
Author-X-Name-First: Deergha
Author-X-Name-Last: Sharma
Title: Benchmarking the sustainable banking performance of Indian commercial banks
Abstract:
The objective of the study is to suggest a Global Reporting Initiative (GRI)-G4-based hybrid framework for Indian commercial banks to determine their sustainability disclosure practices. Twenty-eight Indian commercial banks were investigated based on their contribution to environmental, economic, social, and governance indices of sustainable practices selected from the GRI-G4 sustainability reporting guidelines. Content analysis through Python software was employed to extract data for a period of three years ranging from 2018 to 2021 exploring the ways Indian banks are embracing sustainable practices. The study has utilised the Mann-Whitney U test to estimate the disparate functioning of commercial banks on the sustainability dimensions. The research findings indicated that private banks outperform public banks on the adopted framework. The ranking results show 'Yes Bank' as the top performer among all selected commercial banks setting a benchmark for other lagging banks to enhance their sustainable performance.
Journal: Int. J. of Process Management and Benchmarking
Pages: 60-80
Issue: 1
Volume: 16
Year: 2024
Keywords: green banking; sustainability reporting; social performance; environmental performance; governance.
File-URL: http://www.inderscience.com/link.php?id=135756
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:1:p:60-80

Template-Type: ReDIF-Article 1.0
Author-Name: Madhukar Rajaram Patil
Author-X-Name-First: Madhukar Rajaram
Author-X-Name-Last: Patil
Author-Name: M. Suresh
Author-X-Name-First: M.
Author-X-Name-Last: Suresh
Title: Development of assessment framework for process agility in internet of things projects
Abstract:
Research and development (R&amp;D) organisations that work on projects connected to the internet of things (IoT) market product designs and build IoT initiatives are called technology IoT organisations. The agility of IoT project organisations is significantly influenced by process agility. Thus, the paper's objective is to assess the IoT projects' process agility level utilising 'multi-grade fuzzy' and 'importance performance analysis (IPA)'. The IoT project's process agility index is calculated using 'multi-grade fuzzy'. It comes to be 8.2, which falls between the range of 8-9 and is designated 'very highly agile'. To increase the process agility of the case IoT project, the IPA is used to discover the weaker attributes. The approach can be applied on an ongoing basis to assist IoT project managers in raising the level of process agility.
Journal: Int. J. of Process Management and Benchmarking
Pages: 36-59
Issue: 1
Volume: 16
Year: 2024
Keywords: internet of things; IoT; process agility; IoT projects; agility assessment; multi-grade fuzzy; importance performance analysis; IPA.
File-URL: http://www.inderscience.com/link.php?id=135757
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:1:p:36-59

Template-Type: ReDIF-Article 1.0
Author-Name: Sarmistha Apat
Author-X-Name-First: Sarmistha
Author-X-Name-Last: Apat
Author-Name: Snigdha Mohapatra
Author-X-Name-First: Snigdha
Author-X-Name-Last: Mohapatra
Title: Process for empowering rural women: finding a path to benchmark capacity building initiatives
Abstract:
The present research examines the role of capacity building in the context of the rural women workforce in an emerging economy. Drawing cues from the extant literature, this research identifies and empirically prioritises and benchmarks the dimensions of capacity building. The findings indicate that funding and microfinance-based programs, skill development initiatives, team building, and group-dynamics activities are the most important dimensions, based on the respondent perceptions. These findings offer newer insights on this under-explored domain to facilitate conceptual development and policy formulation of the process. Consequently, this study evidences the process of vitality towards benchmarking capacity-building initiatives to empower the underprivileged and economically backward sections of women in rural areas.
Journal: Int. J. of Process Management and Benchmarking
Pages: 126-138
Issue: 1
Volume: 16
Year: 2024
Keywords: skill development; process; rural women; benchmark; capacity building.
File-URL: http://www.inderscience.com/link.php?id=135758
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:1:p:126-138

Template-Type: ReDIF-Article 1.0
Author-Name: Rajdeep Singh
Author-X-Name-First: Rajdeep
Author-X-Name-Last: Singh
Author-Name: Chandan Deep Singh
Author-X-Name-First: Chandan Deep
Author-X-Name-Last: Singh
Author-Name: Talwinder Singh
Author-X-Name-First: Talwinder
Author-X-Name-Last: Singh
Title: Structural equation modelling of core functional competencies based on partial least square method using WarpPLS 7.0
Abstract:
Manufacturing sector in India is flourishing at a fast rate with emerging innovative engineering. This makes the market more competitive for firms that are especially indigenous. To survive in this era of globalisation core functional competencies play a healthy role from various aspects which directly or indirectly affect the performance of the organisations. This paper deals with modelling of core functional competencies. WarpPLS 7.0 has been used for structural equation modelling based on partial least square algorithm. Various parameters were calculated using a software to validate the factors related to model fitness. The results show that critical input factors that are concept (idea) competency, material (and equipment) related competency, production (and control) competency and technical competency have significant affect on performance of the firms and are fit for the model.
Journal: Int. J. of Process Management and Benchmarking
Pages: 215-230
Issue: 2
Volume: 16
Year: 2024
Keywords: WarpPLS; structural equation modelling; SEM; PLS; R<SUP align="right"><SMALL>2</SMALL></SUP>; average variance extracted; AVE; loadings; cross-loadings.
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:2:p:215-230

Template-Type: ReDIF-Article 1.0
Author-Name: Minakshi Sharma
Author-X-Name-First: Minakshi
Author-X-Name-Last: Sharma
Author-Name: Manisha Goel
Author-X-Name-First: Manisha
Author-X-Name-Last: Goel
Author-Name: Rajiv Sindwani
Author-X-Name-First: Rajiv
Author-X-Name-Last: Sindwani
Title: What drives Indian consumers to purchase organic personal care products?: Investigation using a mediated moderation model
Abstract:
The current study aims to explore an extended theory of planned behaviour framework in the context of organic personal care products (OPCP). The influence of five dimensions on the purchase behaviour of OPCP is investigated. The conceptual model has both a mediator and a moderator. The sample size comprised 360 responses collected through purposive sampling. The results showed that attitude, perceived behavioural control, and health and safety exert a significant positive influence on purchase intention. Except for subjective norms, purchase intention acted as a mediator between attitude, perceived behavioural control, health and safety and purchase intention. Findings suggest price sensitivity does not act as a moderator between purchase intention and purchase behaviour. It will help organic product marketers by providing key inputs for understanding consumer purchase behaviour for creating competitive advantage. The study will also provide framework for academicians to carry out further research in the field of OPCP.
Journal: Int. J. of Process Management and Benchmarking
Pages: 180-199
Issue: 2
Volume: 16
Year: 2024
Keywords: organic personal care products; OPCP; moderator; purchase behaviour; theory of planned behaviour.
File-URL: http://www.inderscience.com/link.php?id=135760
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:2:p:180-199

Template-Type: ReDIF-Article 1.0
Author-Name: Anoop Pandey
Author-X-Name-First: Anoop
Author-X-Name-Last: Pandey
Author-Name: Rohitashwa Shringi
Author-X-Name-First: Rohitashwa
Author-X-Name-Last: Shringi
Title: Benchmarking the lean manufacturing process of an auto component cluster using AHP-MOORA and AHP-TOPSIS technique
Abstract:
Monitoring the performance improvement and devising the mechanisms for attaining improvement are required for industrial clusters through benchmarking. An Indian auto component cluster is selected for benchmarking and modelling the benchmark's performance. Benchmarking is performed considering a problem of multi-criteria decision-making and tools like analytical hierarchy process (AHP), AHP &#45; multi-objective optimisation using ratio analysis (MOORA), and AHP &#45; technique of order preference similarity to the ideal solution (TOPSIS) are used. The goal of the problem statement was to identify the best-in-class performer, among the participating units. The nine participating members formed the alternatives. The selection was based on the five criteria of LP, CP, ITR, OEE, and COPQ. Rankings were given to the nine alternatives using the three methods and the same alternative &#45; SBSIPL emerged as the benchmark through all the methods. The mathematical model suggested that non-benchmarks should focus on reducing the ITR ad CP cost that has almost 80% of the total weightage to improve their performance like the benchmark.
Journal: Int. J. of Process Management and Benchmarking
Pages: 243-261
Issue: 2
Volume: 16
Year: 2024
Keywords: benchmarking; lean manufacturing; multi-criteria decision-making; analytical hierarchy process; AHP; multi-objective optimisation using ratio analysis; MOORA; TOPSIS.
File-URL: http://www.inderscience.com/link.php?id=135761
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:2:p:243-261

Template-Type: ReDIF-Article 1.0
Author-Name: M.Z. Anis
Author-X-Name-First: M.Z.
Author-X-Name-Last: Anis
Title: Tolerance of shiftability parameters of an automobile gear box: a case study
Abstract:
This is a case study on determining the specification tolerances of the shiftability parameters of a gear box of a well-known brand of passenger car. The company was experiencing difficulty in setting up the specification tolerance, resulting in problems during the manufacturing process. The shiftability parameters &lt;i&gt;Y&lt;SUB align="right"&gt;&lt;SMALL&gt;i&lt;/SMALL&gt;&lt;/SUB&gt;&lt;/i&gt;'s are related to the dimensions of &lt;i&gt;n&lt;SUB align="right"&gt;&lt;SMALL&gt;i&lt;/SMALL&gt;&lt;/SUB&gt;&lt;/i&gt; components &lt;i&gt;X&lt;/i&gt;&lt;SUB align="right"&gt;&lt;SMALL&gt;1&lt;/SMALL&gt;&lt;/SUB&gt;, &lt;i&gt;X&lt;/i&gt;&lt;SUB align="right"&gt;&lt;SMALL&gt;2&lt;/SMALL&gt;&lt;/SUB&gt;, ..., &lt;i&gt;X&lt;SUB align="right"&gt;&lt;SMALL&gt;n&lt;SUB align="right"&gt;&lt;SMALL&gt;i&lt;/SMALL&gt;&lt;/SUB&gt;&lt;/SMALL&gt;&lt;/SUB&gt;&lt;/i&gt;. The experimental design technique of Taguchi as modified by D'Errico and Zanio (1988) was used to find the probability distribution of all the shiftability parameters &lt;i&gt;Y&lt;SUB align="right"&gt;&lt;SMALL&gt;i&lt;/SMALL&gt;&lt;/SUB&gt;&lt;/i&gt;'s. The tolerance limits (&lt;i&gt;L&lt;SUB align="right"&gt;&lt;SMALL&gt;Y&lt;SUB align="right"&gt;&lt;SMALL&gt;i&lt;/SMALL&gt;&lt;/SUB&gt;&lt;/SMALL&gt;&lt;/SUB&gt;&lt;/i&gt;, &lt;i&gt;U&lt;SUB align="right"&gt;&lt;SMALL&gt;Y&lt;SUB align="right"&gt;&lt;SMALL&gt;i&lt;/SMALL&gt;&lt;/SUB&gt;&lt;/SMALL&gt;&lt;/SUB&gt;&lt;/i&gt;) for the &lt;i&gt;Y&lt;SUB align="right"&gt;&lt;SMALL&gt;i&lt;/SMALL&gt;&lt;/SUB&gt;&lt;/i&gt;'s were calculated after having selected 99% probability levels. These tolerance were applied to the shiftability parameters and a few prototypes were manufactured. The results obtained on these prototypes were encouraging and, hence, subsequently they were used by the design department in the gear box assembly.
Journal: Int. J. of Process Management and Benchmarking
Pages: 231-242
Issue: 2
Volume: 16
Year: 2024
Keywords: component tolerance; experimental design technique; factorial experiment; probability distribution; statistical tolerance.
File-URL: http://www.inderscience.com/link.php?id=135762
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:2:p:231-242

Template-Type: ReDIF-Article 1.0
Author-Name: Lanna Mara Araújo Marques
Author-X-Name-First: Lanna Mara Araújo
Author-X-Name-Last: Marques
Author-Name: Maria João Cardoso Vieira Machado
Author-X-Name-First: Maria João Cardoso Vieira
Author-X-Name-Last: Machado
Title: Innovative management accounting methods: knowledge and use in the best companies
Abstract:
The objectives of this study are to analyse the knowledge on the activity based costing (ABC) and the balanced scorecard (BSC) and their association with the characteristics of financial managers; and to analyse the use of these two methods. The data were collected through a survey conducted to financial managers of companies ranked as the 100 best to work for in Portugal, and the response rate was 23%. As this study's main contributions, we identified the following: the ABC's utilisation rate is higher than the one found in other types of companies; the BSC's rate of knowledge is higher than the one reported by studies already carried out in other types of companies, which also suggests the existence of internal training mechanisms that allow those in charge to update their knowledge on the most innovative management accounting methods.
Journal: Int. J. of Process Management and Benchmarking
Pages: 200-214
Issue: 2
Volume: 16
Year: 2024
Keywords: cost management; activity-based costing; ABC; balanced scorecard; BSC; performance evaluation.
File-URL: http://www.inderscience.com/link.php?id=135763
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Template-Type: ReDIF-Article 1.0
Author-Name: Tuan Anh Truong
Author-X-Name-First: Tuan Anh
Author-X-Name-Last: Truong
Author-Name: Huong-Giang Pham
Author-X-Name-First: Huong-Giang
Author-X-Name-Last: Pham
Author-Name: Nguyen Thi Khanh Chi
Author-X-Name-First: Nguyen Thi Khanh
Author-X-Name-Last: Chi
Author-Name: Nguyen Thuy Dung
Author-X-Name-First: Nguyen Thuy
Author-X-Name-Last: Dung
Title: Roles of environmental concern and social motivation in promoting bringing shopping bags: an empirical study in Vietnam
Abstract:
This study investigates the role of environmental concerns and social motivation toward bringing shopping bags among Vietnamese people in Hanoi. We collected information from 256 consumers and employed the partial least squares structural equation model (PLS-SEM) to examine the roles of environmental concerns, retailers' promotions regarding bringing their own bags, and attitudes toward bringing bags. The results show that consumers in Hanoi are more likely to bring shopping bags once they know about the environmental effects of using plastic bags and have positive attitudes toward bringing their own bags. Besides, promotions offered by retailers also encourage young customers to bring their own bags when shopping. Social motivation plays an essential role as a moderator to strengthen the effect of environmental concerns on behaviour toward bringing bags when shopping. Based on these results, we provide recommendations for policymakers and retail businesses to encourage consumers to bring their shopping bags.
Journal: Int. J. of Process Management and Benchmarking
Pages: 262-280
Issue: 2
Volume: 16
Year: 2024
Keywords: bring your own bag; environmental concern; retailers' promotion; social motivation; Vietnam.
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:2:p:262-280

Template-Type: ReDIF-Article 1.0
Author-Name: H. Shayrine
Author-X-Name-First: H.
Author-X-Name-Last: Shayrine
Author-Name: Pulidindi Venugopal
Author-X-Name-First: Pulidindi
Author-X-Name-Last: Venugopal
Title: Analysing ways of technological growth enables the usage of Industry 5.0 in the market
Abstract:
'Industry 5.0' is an emerging concept in the new era of industrialisation. Technological growth can certainly enable new advances in industry and manufacturing, and it is likely expected that it enhances increased automation, digitisation, and connectivity in Industry 5.0-related sectors. It is crucial to think about the potential advantages and disadvantages of these developments, as well as how they will affect society, the workforce, and the market as a whole. An analysis of technical growth has a positive impact on the industry. It aids in improving the business's structure. As a result, fresh business concepts must be developed to improve organisational culture. Survey analysis is significantly measured with the help of the primary quantitative method. The survey has been done on 85 employees with the help of SPSS. This research study helps to analyse the use of different techniques to enhance the growth of the industry. Therefore, it is highlighted that the production of higher quality products in low-cost investment has to be generated in the fourth revolution of the industry due to the use of digital technology. The analysis shows a strong linkage between the two constructs.
Journal: Int. J. of Process Management and Benchmarking
Pages: 65-81
Issue: 1
Volume: 18
Year: 2024
Keywords: fourth revolution of industry; Industry 5.0; green revolution; industrial growth; demographic analysis.
File-URL: http://www.inderscience.com/link.php?id=140639
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:1:p:65-81

Template-Type: ReDIF-Article 1.0
Author-Name: Reganti Lavanya
Author-X-Name-First: Reganti
Author-X-Name-Last: Lavanya
Author-Name: Rajesh Mamilla
Author-X-Name-First: Rajesh
Author-X-Name-Last: Mamilla
Title: Empowering women's financial well-being: the role of financial literacy and decision making in wealth creation
Abstract:
Financial literacy and decision-making skills are crucial for managing finances effectively. Women often face challenges due to social, cultural, and economic barriers that limit access to education and financial resources, leading to lower financial literacy and difficulty making informed decisions for wealth creation. However, recent research indicates that financial literacy and effective financial decision-making skills can significantly impact women's wealth creation. Financial decision making mediates financial literacy and wealth creation, enabling women to make conscious decisions and navigate the complex economic landscape. This work seeks to explore the role of financial literacy in women's wealth creation through financial decision making as a mediator. The literature review highlights the significance of financial decision making in promoting women's financial empowerment, offering implications for policymakers and practitioners working towards improving women's financial well-being.
Journal: Int. J. of Process Management and Benchmarking
Pages: 16-35
Issue: 1
Volume: 18
Year: 2024
Keywords: financial literacy; financial decision making; financial well-being; women's wealth creation; financial choice.
File-URL: http://www.inderscience.com/link.php?id=140640
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Template-Type: ReDIF-Article 1.0
Author-Name: A. Malathi
Author-X-Name-First: A.
Author-X-Name-Last: Malathi
Author-Name: K. Mohamed Jasim
Author-X-Name-First: K. Mohamed
Author-X-Name-Last: Jasim
Title: Current state and future directions of consumer online data protection and consumer privacy: a bibliometric study
Abstract:
The increased use of consumers' personal data in online and digital marketing to personalise advertising and so on has invited attention to consumer data breaches, consumer data protection and privacy. The purpose of this research is to review existing literature on consumers' online data protection and privacy. The dataset for the analysis includes 521 research articles collected from Scopus database from the period 2000 to 2023. The data are analysed using VOS Viewer and Biblioshiny based on co-occurrence keyword, citation and co-citation. The study also analysed the trend topics, three field plot relations between authors, keywords, and sources and multi-correspondence analysis (MCA) by considering keywords. The two main topics like the steps and regulations taken by the government across the countries to protect customer data and privacy, building trust on companies/marketers by data protection are addressed at the end of discussion. The study indicates there is more emphasis on the theme of data protection and privacy. Most importantly, many researchers focus on policy and legal issues about online data protection and privacy. Recent research topics focus on privacy by design, technologies in privacy and privacy strategies.
Journal: Int. J. of Process Management and Benchmarking
Pages: 82-106
Issue: 1
Volume: 18
Year: 2024
Keywords: information privacy; consumer privacy; bibliometric analysis; data protection.
File-URL: http://www.inderscience.com/link.php?id=140641
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:1:p:82-106

Template-Type: ReDIF-Article 1.0
Author-Name: Mallikharjuna Rao Nuka
Author-X-Name-First: Mallikharjuna Rao
Author-X-Name-Last: Nuka
Author-Name: Venkata Subbaiah Potala
Author-X-Name-First: Venkata Subbaiah
Author-X-Name-Last: Potala
Author-Name: C. Sasidhar
Author-X-Name-First: C.
Author-X-Name-Last: Sasidhar
Title: Dimension of higher educational institutions enhanced competitive reputation by integrating academic analytics
Abstract:
Innovation in various disciplines has recently drawn a lot of attention from academics and industry experts. Today, big data use in higher education institutions (HEIs) is of growing interest because education plays a significant role in society. In order to identify trends and categorise the education sector, the study's objective is to conduct a thorough review of big data in HEIs. The study presents promising awareness from an ongoing action research study in reputed engineering colleges in India. The analysis has provided sufficient evidence for the relation between students and HEIs by improving accountability, accuracy and enhanced reputation of HEIs and also bestows the performance evaluation and improvement mechanism, progression results demonstrated increases performance of HEIs competencies and intrinsic motivations. Integrating academic analytics with big data framework that connects the theoretical, big data attributes and examined effects and students' perceptions.
Journal: Int. J. of Process Management and Benchmarking
Pages: 1-15
Issue: 1
Volume: 18
Year: 2024
Keywords: higher educational institutions; HEIs; academic analytics; big data; accountability; accuracy; data analysis.
File-URL: http://www.inderscience.com/link.php?id=140642
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:1:p:1-15

Template-Type: ReDIF-Article 1.0
Author-Name: Tumula Dilleswar Rao
Author-X-Name-First: Tumula Dilleswar
Author-X-Name-Last: Rao
Author-Name: N.V.J. Rao
Author-X-Name-First: N.V.J.
Author-X-Name-Last: Rao
Title: Benchmarking the contribution of non-timber forest products towards sustainable livelihood and regional development
Abstract:
The present study examines the effect of non-timber forest products (NTFPs) towards enhancing community capacity building, balanced regional development, and sustainable livelihood of the selected regions from an emerging market perspective. SEM analysis was applied to validate the hypothesised model using 471 responses drawn from survey participants. In this regard, the findings reveal a positive and significant link between all the study constructs that render affirmation to the research model. Further, community capacity building plays a mediating role in the link between NTFPs and sustainable livelihood and NTFPs and balanced regionals development. The results and findings were compared with prior studies in the similar domain that provides a strong justification to place novel contribution of this study in extending the domain knowledge. Also, the findings provide insights to managers and policymakers to benchmark and devise strategies for effective commercialisation of NTFPs that can contribute towards regional development and better livelihood.
Journal: Int. J. of Process Management and Benchmarking
Pages: 126-140
Issue: 1
Volume: 18
Year: 2024
Keywords: non-timber; sustainable livelihood; benchmark; capacity building; regional development.
File-URL: http://www.inderscience.com/link.php?id=140643
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:1:p:126-140

Template-Type: ReDIF-Article 1.0
Author-Name: Poornima Sehrawat
Author-X-Name-First: Poornima
Author-X-Name-Last: Sehrawat
Author-Name: Hemantkumar P. Bulsara
Author-X-Name-First: Hemantkumar P.
Author-X-Name-Last: Bulsara
Title: The adoption intention of industrial robots in Indian ACMCs: an empirical study
Abstract:
This research assesses the adoption intention of InRb in ACMCs with the employee's perspective using technology, organisation and environment (TOE) framework. This paper examines the adoption intention as well as potential use of InRb in auto component manufacturing organisations by conducting surveys of 403 employees and managers of Indian ACMCs. The finding shows that perceived usefulness, perceived intelligence, commitment to learn, perceived trust, perceived ease of use, and personal innovativeness are the special predictors of InRb adoption intention. This paper shows the negative effect of perceived ease of use on perceived usefulness. Furthermore, the study explains the positive effect of stickiness as a moderating factor on the adoption intention of InRb and its potential use. This work also provides managerial contribution by highlighting the reasons for the adoption intention of InRb and its potential use in Indian ACMC where the advanced technology adoption is at a very emerging stage.
Journal: Int. J. of Process Management and Benchmarking
Pages: 107-125
Issue: 1
Volume: 18
Year: 2024
Keywords: Industry 4.0; automated industrial robots; adoption intention; AND; actual adoption; auto component manufacturing organisations; ACMCs.
File-URL: http://www.inderscience.com/link.php?id=140644
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:1:p:107-125

Template-Type: ReDIF-Article 1.0
Author-Name: Abdulhadi Aminu
Author-X-Name-First: Abdulhadi
Author-X-Name-Last: Aminu
Author-Name: Abdulkareem Lado Ismail
Author-X-Name-First: Abdulkareem Lado
Author-X-Name-Last: Ismail
Author-Name: Ibrahim Yusuf
Author-X-Name-First: Ibrahim
Author-X-Name-Last: Yusuf
Title: Reliability measures assessment of solar water heating system under copula and general repair facilities
Abstract:
As a result of the increased danger involved with other energy sources like fossil fuels, thermoelectric, nuclear, hydropower, gas thermal, etc., there is a strong increase in the demand for renewable energy on a global scale. Consequently, this paper considers a solar water heating system that consists of four subsystems: j panels that work under the b-out-of-j scheme, a controller, a tank, and a heat exchanger that all combine together in a series-parallel configuration. Unit/subsystem failure is constant and tally with exponential distribution, two repairs are involved: the general repair to resolve the partially failed state and the copula repair to fix the system failure. The intent of this study is to examine the system for various reliability measures, including availability, reliability, mean time to failure (MTTF), sensitivity, and cost, as well as to determine how the results of the study will be impacted by repairs. The model's transition diagram was used to generate the partial differential equations of order one, which are solved using supplementary variables and Laplace transformation techniques. Particular examples are given to justify the obtained results, and a conclusion was drawn from the findings that copula repairs produce higher outcomes than general repairs, therefore declaring repair for optimal performance of the system.
Journal: Int. J. of Process Management and Benchmarking
Pages: 36-64
Issue: 1
Volume: 18
Year: 2024
Keywords: availability; reliability; mean time to failure; MTTF; sensitivity; costs; solar; heat exchanger.
File-URL: http://www.inderscience.com/link.php?id=140645
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:1:p:36-64

Template-Type: ReDIF-Article 1.0
Author-Name: Gurunathan Anandh
Author-X-Name-First: Gurunathan
Author-X-Name-Last: Anandh
Author-Name: Shanmugam Prasanna Venkatesan
Author-X-Name-First: Shanmugam Prasanna
Author-X-Name-Last: Venkatesan
Author-Name: Sandanam Domnic
Author-X-Name-First: Sandanam
Author-X-Name-Last: Domnic
Author-Name: Santosh Awaje
Author-X-Name-First: Santosh
Author-X-Name-Last: Awaje
Title: Remanufacturing of end-of-life laptop based on remaining useful life prediction and quality grading with random forest and cluster analysis
Abstract:
A laptop remanufacturer typically performs recovery, disassembly, functional testing, grading and repair/replacement of parts. The remaining useful life (RUL) of the EOL laptop parts is evaluated and quality graded with the usage statistics to decide the repair/replacement options. Research on RUL prediction and quality grading of EOL laptop parts deserves research attention. This research aims to develop a decision support tool (DST) in Microsoft Excel interfaced with Python for RUL prediction and quality grading of laptop hard disk drive (HDD) and lithium-ion battery (LiB). Random forest (RF) is used for RUL prediction, and the K-means clustering algorithm is applied for quality grading using sample datasets obtained from the online dataset repositories. Typically, a laptop remanufacturer is unfamiliar with machine learning (ML) algorithms; thus, developing a simple user interface is vital. The RF and clustering analysis results suggest that the predicted and experimental values are highly correlated.
Journal: Int. J. of Process Management and Benchmarking
Pages: 137-152
Issue: 2
Volume: 17
Year: 2024
Keywords: laptop remanufacturing; remaining useful life; RUL; quality grading; machine learning; ML; hard disk drive; HDD; lithium-ion battery; LiB.
File-URL: http://www.inderscience.com/link.php?id=138350
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:2:p:137-152

Template-Type: ReDIF-Article 1.0
Author-Name: S. Bharathithasan
Author-X-Name-First: S.
Author-X-Name-Last: Bharathithasan
Author-Name: K. Sakthi Srinivasan
Author-X-Name-First: K. Sakthi
Author-X-Name-Last: Srinivasan
Title: Unpacking the impact of rapid delivery and product uniqueness on quick commerce business success using PLS SEM
Abstract:
E-commerce is a fast-growing industry with a wide range of products, and services. It has become an important part of our daily life. In recent years, e-commerce has become one of the most important industries in the world. In this context, it has become a vital part of the global economy. This article aims to provide an overview of the current state of the art in the field of quick commerce. The main objective of this paper is to provide comprehensive analysis on quick commerce in India. This paper is based on the unified theory of acceptance and use of technology (UTAUT), which is now frequently employed in behaviour intention of customers. The study was conducted through cross-sectional, once-at-a-time, quantitative consumer data collected for the study and statistically analysed. The data from the respondents were evaluated using the statistical program PLS 3.0. The results of this study provide the foundation for subsequent research on Q-commerce in developing countries; the research results indicate that there are noteworthy association in product quality and convenience of fast commerce services. The findings of this research can provide valuable insights to managers and business owners in this rapidly growing market.
Journal: Int. J. of Process Management and Benchmarking
Pages: 153-166
Issue: 2
Volume: 17
Year: 2024
Keywords: e-commerce; business services; internet services; delivery services; information; product quality.
File-URL: http://www.inderscience.com/link.php?id=138351
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:2:p:153-166

Template-Type: ReDIF-Article 1.0
Author-Name: R. Sharmiladevi
Author-X-Name-First: R.
Author-X-Name-Last: Sharmiladevi
Author-Name: Swamy Perumandla
Author-X-Name-First: Swamy
Author-X-Name-Last: Perumandla
Title: Are direct and indirect real estate markets integrated? Empirical evidence from India
Abstract:
The property market's diversity, complexity, and link to the nationwide economy have prompted a more thorough investigation into its functioning. This study aims to investigate dynamic linkage between direct and indirect real estate (RE) markets using an autoregressive distributed lag (ARDL) bounds testing cointegration approach. Further, Granger's causality test was employed to know the impact of changes in one market on the other by using on quarterly data from April 2010 to December 2022. Granger's causality test results demonstrate no unidirectional or bidirectional relationship, and the coefficient of correlation has a negative association, showing that direct and indirect RE markets are independent of one another in short-run. From ARDL bound testing, it was observed that direct and indirect RE markets are cointegrated in long-run. This implies that these two RE investment vehicles are substitutable. The study plays a vital role for the investors and portfolio managers to look at the addition of both assets in their portfolios when making well-informed portfolio selection and allocation decisions.
Journal: Int. J. of Process Management and Benchmarking
Pages: 184-198
Issue: 2
Volume: 17
Year: 2024
Keywords: real estate market; autoregressive distributed lag; ARDL; cointegration; risk; return; India.
File-URL: http://www.inderscience.com/link.php?id=138352
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:2:p:184-198

Template-Type: ReDIF-Article 1.0
Author-Name: S. Bharathithasan
Author-X-Name-First: S.
Author-X-Name-Last: Bharathithasan
Author-Name: K. Sakthi Srinivasan
Author-X-Name-First: K. Sakthi
Author-X-Name-Last: Srinivasan
Title: Economic sustainability in the Indian states: a quantitative approach based on business intelligence
Abstract:
This study looks at how financial access, commercial knowledge, technology, and risk-taking attitude affect economic sustainability in the Indian state of north Tamil Nadu, with microbusiness financial growth acting as a mediating element. Access to finance, business competency, technological competency, financial risk taking attitude, financial development of microbusiness, and economic sustainability make up the research model for this study. Using the structural equation modelling (SEM) approach and Smart PLS, the data was analysed based on respondent input. It has been observed that sustainability in economic growth depends on the interest of the entrepreneurs towards business, risk taking knowledge and factors that facilitate the growth of the organisation in financial aspects. The results also indicate that economic sustainability of business also depends on internal and external sources of knowledge.
Journal: Int. J. of Process Management and Benchmarking
Pages: 167-183
Issue: 2
Volume: 17
Year: 2024
Keywords: economic sustainability; financial access; business competency; technological competency; risk-taking attitude.
File-URL: http://www.inderscience.com/link.php?id=138354
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Template-Type: ReDIF-Article 1.0
Author-Name: Vihas Vijay
Author-X-Name-First: Vihas
Author-X-Name-Last: Vijay
Author-Name: Sathish Arumbi Saravanan
Author-X-Name-First: Sathish Arumbi
Author-X-Name-Last: Saravanan
Title: Bibliometric analysis of the <i>International Journal of Process Management and Benchmarking</i>: thematic evolution
Abstract:
This paper presents a bibliometric analysis of the &lt;i&gt;International Journal of Process Management and Benchmarking&lt;/i&gt; (&lt;i&gt;IJPMB&lt;/i&gt;) using Scopus, focusing on output, citation impact, collaboration patterns and thematic evolution from 2005 to 2023. The study found that the journal has published 348 articles covering a wide range of topics, with a high citation impact and collaborations with various institutions. The analysis also revealed emerging trends and research constituents through co-citations, co-occurrences, and thematic evolution analyses. R studio and VOS viewer were utilised to conduct the study. These data provide additional insight into the publication patterns, citation structures, and collaborative characteristics of the journal and contribute to a deeper understanding of the field of process management and benchmarking.
Journal: Int. J. of Process Management and Benchmarking
Pages: 250-261
Issue: 2
Volume: 17
Year: 2024
Keywords: journal analysis; bibliometric review; Scopus; citation impact; collaboration patterns; thematic evolution; R studio; VOS viewer; h-index; g-index.
File-URL: http://www.inderscience.com/link.php?id=138356
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:2:p:250-261

Template-Type: ReDIF-Article 1.0
Author-Name: Avula Sreenivasulu
Author-X-Name-First: Avula
Author-X-Name-Last: Sreenivasulu
Author-Name: Rajesh Mamilla
Author-X-Name-First: Rajesh
Author-X-Name-Last: Mamilla
Title: Effects of management effectiveness, firm life cycle, and financial flexibility on firm's performance
Abstract:
A firm's financial flexibility (FF) is directly impacted by several restrictions on its financing strategy because the stock exchange in emerging nations is still evolving. By employing customised financial flexibility indicator (FFI), this research explores the connection between managerial efficiency (ME) at various periods of the corporate life span and the firm's performance, as well as the association with FF and the firm's performance. The judgment matrix technique is used to at least deliver realistic predictions in line with firm situations having less than 12% faults in comparison to the real weights, it is challenging for this analysis to determine the accurate weights on every component in assessing FF. By changing a range of weights and parameters, this customised FFI is especially ideal for firms subject to specific distinct financial reporting rules. This research could be useful to practitioners in understanding the management structure used by firms in developing nations.
Journal: Int. J. of Process Management and Benchmarking
Pages: 199-213
Issue: 2
Volume: 17
Year: 2024
Keywords: financial flexibility; customised financial flexibility indicator; FFI; firm's performance; management effectiveness.
File-URL: http://www.inderscience.com/link.php?id=138359
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:2:p:199-213

Template-Type: ReDIF-Article 1.0
Author-Name: Nilima Priyadarshini
Author-X-Name-First: Nilima
Author-X-Name-Last: Priyadarshini
Author-Name: Jagadeesha Marigowda
Author-X-Name-First: Jagadeesha
Author-X-Name-Last: Marigowda
Author-Name: Samir Kumar Nanda
Author-X-Name-First: Samir Kumar
Author-X-Name-Last: Nanda
Author-Name: Potnuru Rama Krishna Gupta
Author-X-Name-First: Potnuru Rama Krishna
Author-X-Name-Last: Gupta
Title: Factors driving well-being at workplace through the process of psychological capital
Abstract:
The present research examines the link between organisational virtuousness (OVR) and perceived organisational support (POS) towards enhancing well-being at workplace. Further, this research also explores psychological capital (PSC) as a mediator on the hypothesised links. Four hundred seven responses were collected from the employees of selected cement manufacturing plants in Odisha, India using perception-based surveys. The research model was evaluated through structural equation modelling (SEM). Based on the empirical results, the hypothesised links between the model constructs were found positive and significant. Also, the results indicate the partial mediating effect of PSC on the hypothesised paths. The study findings provide new insights to the scholarly community to better understand the concept of well-being at workplace, especially in emerging markets. In the long-run, employee well-being leads to positive outcomes for the manufacturing organisations that are competitive and demand high-levels of productivity and commitment.
Journal: Int. J. of Process Management and Benchmarking
Pages: 262-277
Issue: 2
Volume: 17
Year: 2024
Keywords: virtuousness; process; organisational support; well-being; PsyCap.
File-URL: http://www.inderscience.com/link.php?id=138363
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:2:p:262-277

Template-Type: ReDIF-Article 1.0
Author-Name: Aanchal Sharma Lamba
Author-X-Name-First: Aanchal Sharma
Author-X-Name-Last: Lamba
Author-Name: Ajay Sharma
Author-X-Name-First: Ajay
Author-X-Name-Last: Sharma
Title: Post-harvest technology as a moderator between post-harvest handling and supply chain efficiency: a theoretical framework for Dehradun and Uttarkashi Districts of Uttarakhand State of India
Abstract:
This research paper examines whether post-harvest technology moderates the relationship between post-harvest handling and supply chain efficiency of apples in Dehradun and Uttarkashi Districts of Uttarakhand or not. The sample size was 459 and 409 responses were used for the study. The researchers distributed the semi-structured questionnaires to the respondents (apple growers). Descriptive analysis, exploratory factor analysis (EFA), confirmatory factor analysis (CFA), correlation, and simple linear regression (SLR) techniques were put in use for the data analysis process. It has been disclosed that post-harvest handling is significantly and positively related to supply chain efficiency of apples. It has also been revealed that post-harvest technology acts as a moderator between post-harvest handling and supply chain efficiency of apples in Dehradun and Uttarkashi Districts of Uttarakhand. The limitation of the study is only Dehradun and Uttarkashi Districts of Uttarakhand and only apple fruits have been considered in the research study.
Journal: Int. J. of Process Management and Benchmarking
Pages: 232-249
Issue: 2
Volume: 17
Year: 2024
Keywords: post-harvest handling; PHH; post-harvest technology; PHT; supply chain efficiency; SCE; apple growers; Dehradun and Uttarkashi Districts of Uttarakhand; India.
File-URL: http://www.inderscience.com/link.php?id=138365
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:2:p:232-249

Template-Type: ReDIF-Article 1.0
Author-Name: Alex Thomas
Author-X-Name-First: Alex
Author-X-Name-Last: Thomas
Author-Name: Yen-Nee Goh
Author-X-Name-First: Yen-Nee
Author-X-Name-Last: Goh
Author-Name: Chee-Ngee Lim
Author-X-Name-First: Chee-Ngee
Author-X-Name-Last: Lim
Title: Cross-border e-commerce purchase intentions among Malaysian consumers
Abstract:
Cross-border e-commerce (CBEC) has grown gradually in Malaysia. This research examines the factors affecting Malaysian consumers' CBEC purchasing intention using the extended technology acceptance model (TAM). Perceived ease of use significantly affects perceived usefulness, while trust minorly impacts the CBEC purchase intention. All the hypotheses proposed are supported, except the perceived ease of use has no significant effect on the attitude towards CBEC. The CBEC retail platform must be user-friendly and accessible to the customers. The product information quality perceives privacy and security are directly related to the consumers' trust. Trust increases in CBEC when the privacy of consumers is assured. This paper extends the literature on CBEC and sheds light on the drivers of CBEC purchase intention in Malaysia.
Journal: Int. J. of Process Management and Benchmarking
Pages: 214-231
Issue: 2
Volume: 17
Year: 2024
Keywords: cross-border e-commerce; CBEC; perceived ease of use; PEOU; perceived usefulness; purchase intention.
File-URL: http://www.inderscience.com/link.php?id=138366
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:2:p:214-231

Template-Type: ReDIF-Article 1.0
Author-Name: Efrain &#100;e &#108;a Hoz Granadillo
Author-X-Name-First: Efrain &#100;e &#108;a Hoz
Author-X-Name-Last: Granadillo
Author-Name: Tomás José Fontalvo-Herrera
Author-X-Name-First: Tomás José
Author-X-Name-Last: Fontalvo-Herrera
Author-Name: Ludys Lopez-Polo
Author-X-Name-First: Ludys
Author-X-Name-Last: Lopez-Polo
Title: Method to evaluate and project service quality profiles in health promotion entities in Colombia through multivariate analysis techniques and artificial intelligence
Abstract:
The objective of this research is to develop and apply a method to evaluate service quality profiles in health promoting entities in Colombia through multivariate analysis techniques and artificial intelligence. The literature associated with quality of service, health service, multivariate analysis and artificial intelligence was reviewed. Variables associated with the number of guardianships received by the EPS, opportunities for service provision in both general and specialised medicine, medication delivery, mortality indicators, transfers, and satisfaction were taken. As a result, in this research, the multivariate cluster analysis tool was integrated to identify service quality profiles in health promoting entities and artificial neural networks (ANNs) to project their service quality profile. The results show two profiles or levels of service quality in health promoting entities and an artificial neural network model with a correct classification capacity of 100%. The relevance of the cluster-ANN method for identifying and classifying service quality levels in health promoting entities is shown.
Journal: Int. J. of Process Management and Benchmarking
Pages: 72-88
Issue: 1
Volume: 17
Year: 2024
Keywords: service quality; cluster analysis; artificial neural networks; ANNs; Colombia.
File-URL: http://www.inderscience.com/link.php?id=137874
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:1:p:72-88

Template-Type: ReDIF-Article 1.0
Author-Name: Pawan Kumar
Author-X-Name-First: Pawan
Author-X-Name-Last: Kumar
Author-Name: Deergha Sharma
Author-X-Name-First: Deergha
Author-X-Name-Last: Sharma
Title: Prioritising the financial performance of Indian private sector banks by a hybrid MCDM approach
Abstract:
The present study has proposed a hybrid multi-criteria decision-making (MCDM) approach to assess the financial performance of the nine largest private sector banks operating in India between 2015-2016 to 2020-2021. The assessment has applied CRITIC to ascertain the weights of eleven selected performance parameters and TOPSIS to compute the ranking of private sector banks. Interval-valued TOPSIS (IV-TOPSIS) has been employed to assess the performance for the combined six-year period. The analysis found that 'operating expenses to total assets' is the most critical of all the financial performance parameters, and 'Bandhan Bank' is the top performer among all the examined banks. The study results benchmarked the financial performance indicators and shall facilitate trailing institutions to improve their financial health. The study has provided inputs to bank management and policymakers to determine the financial standing of private sector banks and suggested the operational parameters indispensable for efficient performance.
Journal: Int. J. of Process Management and Benchmarking
Pages: 490-511
Issue: 4
Volume: 16
Year: 2024
Keywords: financial performance; CRITIC; TOPSIS; interval-valued TOPSIS; IV-TOPSIS; multi-criteria decision-making; MCDM; private sector banks; India.
File-URL: http://www.inderscience.com/link.php?id=137145
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:4:p:490-511

Template-Type: ReDIF-Article 1.0
Author-Name: Deergha Sharma
Author-X-Name-First: Deergha
Author-X-Name-Last: Sharma
Author-Name: Parul Munjal
Author-X-Name-First: Parul
Author-X-Name-Last: Munjal
Title: Determining the key drivers of FinTech adoption in India
Abstract:
The study explores the synergistic impact of the technology acceptance model (TAM), unified theory of acceptance and use of technology (UTAUT), and theory of planned behaviour (TBP) to understand the varying pattern of FinTech adoption in India. Through iterative discussions with the domain experts, the questionnaire developed was administered to 500 FinTech adopters employing a five-point Likert scale. The collected data was analysed through Smart PLS. The moderating effect of age on adopting FinTech services was examined using multi-group analysis (MGA). The study suggests facileness, user-friendliness, and convenience as the significant antecedent of augmenting the process of FinTech usage. The results also endorse the influence of government intentions on promoting the extent of financial innovation adoption. The study strengthens the conception of behavioural intentions to use financial technology and the rationale behind the inconsistency of FinTech adoption.
Journal: Int. J. of Process Management and Benchmarking
Pages: 533-554
Issue: 4
Volume: 16
Year: 2024
Keywords: financial services; technology adoption; Smart PLS; structural equation modelling; multi-group analysis; MGA; India; technology acceptance model; TAM; unified theory of acceptance and use of technology; UTAUT; theory of planned behaviour; TBP.
File-URL: http://www.inderscience.com/link.php?id=137146
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:4:p:533-554

Template-Type: ReDIF-Article 1.0
Author-Name: Sook Fern Yeo
Author-X-Name-First: Sook Fern
Author-X-Name-Last: Yeo
Author-Name: Cheng Ling Tan
Author-X-Name-First: Cheng Ling
Author-X-Name-Last: Tan
Author-Name: Kah Boon Lim
Author-X-Name-First: Kah Boon
Author-X-Name-Last: Lim
Author-Name: Jun Jie Sum
Author-X-Name-First: Jun Jie
Author-X-Name-Last: Sum
Title: Just a click away: continuance intention for mobile branded apps
Abstract:
Branded applications have lately piqued the attention of a growing number of businesses looking to connect with and meet the needs of their target customers. This study aims to examine the factors influencing consumers' continuance intention towards the mobile branded apps. The participants were recruited over an online survey questionnaire using a cross-sectional study. It was found that perceived usefulness, perceived ease of use, and trust influence the continuance intention towards the mobile branded apps. Surprisingly, perceived enjoyment and information quality do not significantly affect the continuance intention towards the mobile branded apps. The results of the importance-performance matrix analysis (IPMA) demonstrated that both the importance and performance of perceived usefulness played a significant role in consumer continuance intention for mobile branded apps. This study adds to the existing body of knowledge on mobile applications by presenting thorough practical consequences that highlight the continued usage of social mobile applications.
Journal: Int. J. of Process Management and Benchmarking
Pages: 475-489
Issue: 4
Volume: 16
Year: 2024
Keywords: branded apps; continuance intention; perceived usefulness; trust; information quality.
File-URL: http://www.inderscience.com/link.php?id=137148
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:4:p:475-489

Template-Type: ReDIF-Article 1.0
Author-Name: Kah Boon Lim
Author-X-Name-First: Kah Boon
Author-X-Name-Last: Lim
Author-Name: Sook Fern Yeo
Author-X-Name-First: Sook Fern
Author-X-Name-Last: Yeo
Author-Name: Yu Ping Lim
Author-X-Name-First: Yu Ping
Author-X-Name-Last: Lim
Author-Name: Cheng Ling Tan
Author-X-Name-First: Cheng Ling
Author-X-Name-Last: Tan
Title: Are Malaysians ready to face it? The intention to use facial recognition payment system
Abstract:
Although face recognition payment system has not yet been implemented in Malaysia, the technology is currently in use in other sectors in Malaysia. The main objective of this research is to better understand Malaysian customers' intention to use the facial recognition payment system. The six independent variables included in this study are perceived ease of use, perceived usefulness, attitude, facilitating conditions, personal innovativeness, and security and the dependent variable is intention to use. The target respondents for this study are targeted on the general public between the ages of 18 until 60 years old. The data collected were keyed into the Statistical Package for Social Sciences (SPSS) and further analysed by using Smart PLS software. Our analysis result revealed that perceived ease of use, perceived usefulness, attitude, and security have a substantial relationship with consumer intention to use. In conclusion, this study is useful for both developers and researchers.
Journal: Int. J. of Process Management and Benchmarking
Pages: 555-573
Issue: 4
Volume: 16
Year: 2024
Keywords: facial recognition payment; intention to use; perceived ease of use; perceived usefulness; security.
File-URL: http://www.inderscience.com/link.php?id=137149
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:4:p:555-573

Template-Type: ReDIF-Article 1.0
Author-Name: Muthukrishnan Nagarajan
Author-X-Name-First: Muthukrishnan
Author-X-Name-Last: Nagarajan
Author-Name: R. Ganapathi
Author-X-Name-First: R.
Author-X-Name-Last: Ganapathi
Title: Factor's determining successful risk management in construction projects
Abstract:
The findings of this study reveal that process interaction, management of human resources, degree of risk, project features and process control are out factors determining successful risk management in construction projects in India. Significant difference exists amongst characteristics of respondents and factors determining successful risk management in construction projects excluding professional group and number of employees used. Significant difference exists amongst characteristics of respondents and performance of construction projects. Significant difference exists amongst characteristics of respondents and success of construction projects. Process interaction, management of human resources, process control and project features have positive and significant impact, while degree of risk has negative and significant impact on success of construction projects process interaction, management of human resources, project features and process control are directly and positively influencing, whilst risk is directly and negatively influencing performance of construction projects, whilst performance is directly and positively influencing success of construction projects.
Journal: Int. J. of Process Management and Benchmarking
Pages: 512-532
Issue: 4
Volume: 16
Year: 2024
Keywords: process; construction project; factors; performance; risk.
File-URL: http://www.inderscience.com/link.php?id=137150
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:4:p:512-532

Template-Type: ReDIF-Article 1.0
Author-Name: Baiju J. Nair
Author-X-Name-First: Baiju J.
Author-X-Name-Last: Nair
Author-Name: B. Baskar
Author-X-Name-First: B.
Author-X-Name-Last: Baskar
Author-Name: Tomy K. Kallarakal
Author-X-Name-First: Tomy K.
Author-X-Name-Last: Kallarakal
Author-Name: Kesavulu Poola
Author-X-Name-First: Kesavulu
Author-X-Name-Last: Poola
Author-Name: V.R. Uma
Author-X-Name-First: V.R.
Author-X-Name-Last: Uma
Author-Name: S. Girish
Author-X-Name-First: S.
Author-X-Name-Last: Girish
Title: Understanding the technological evolution in electronic payments system in India and the acceptance
Abstract:
Banking in India has seen amazing technical and infrastructure advancements during the last two decades. Businesses can use the payment and settlement system to receive and make payments for goods and services, as well as to repay money. The RBI's commitment to providing the general population with low-cost, accessible, and all-inclusive payment services has contributed in the quick acceptance and paradigm shift from paper to electronic medium. Using the larger TAM model, this article evaluates payment technology advancements from 2019 through 2022. According to the study, there was a 100% rise in UPI/IMPS and a 40% increase in NEFT compared to December 2018. The paper discusses the acceptability of the paradigm transition from paper to electronic payment media. The paper's scope is limited to three years, from January 2019 to December 2021. The study contributes to various findings and insights on India's embrace of digital payment and the payment paradigm change.
Journal: Int. J. of Process Management and Benchmarking
Pages: 433-457
Issue: 4
Volume: 16
Year: 2024
Keywords: payments system; digital banking; unified payment interface; UPI; national electronic funds transfer; NEFT; immediate payment service; IMPS; real-time gross settlement; RTGS; SEM; India.
File-URL: http://www.inderscience.com/link.php?id=137151
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Template-Type: ReDIF-Article 1.0
Author-Name: K.R. Ramprakash
Author-X-Name-First: K.R.
Author-X-Name-Last: Ramprakash
Author-Name: K. Vigneshwar
Author-X-Name-First: K.
Author-X-Name-Last: Vigneshwar
Author-Name: Louie Albert
Author-X-Name-First: Louie
Author-X-Name-Last: Albert
Author-Name: Kishore Kunal
Author-X-Name-First: Kishore
Author-X-Name-Last: Kunal
Title: Process leveraging the entrepreneurial intention of hawkers
Abstract:
This research seeks to understand the motivations underlying the ambitious aspirations and entrepreneurial process of hawkers. The methodology used in this research is based on crucial data collected from 1,200 street vendors in Tamil Nadu. Eight locations from the state were chosen for this assessment using varied sample technique. Within the eight districts, we used a 'spatially stratified sample' to select 150 hawkers per district for the study. As the data lacks multivariate normality, PLS-SEM is considered an appropriate method to study the impetuses behind the entrepreneurial intention of hawkers. The analysis of the structural model reveals that rational economic decision, economic necessity and perceived behaviour control were the only three exogenous constructs having a significant positive impact on the entrepreneurial intentions of the hawkers.
Journal: Int. J. of Process Management and Benchmarking
Pages: 458-474
Issue: 4
Volume: 16
Year: 2024
Keywords: process; entrepreneurial intention; hawkers; street vendors; street entrepreneurship.
File-URL: http://www.inderscience.com/link.php?id=137152
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Handle: RePEc:ids:ijpmbe:v:16:y:2024:i:4:p:458-474

Template-Type: ReDIF-Article 1.0
Author-Name: A. Rajeswari
Author-X-Name-First: A.
Author-X-Name-Last: Rajeswari
Author-Name: Pulidindi Venugopal
Author-X-Name-First: Pulidindi
Author-X-Name-Last: Venugopal
Title: Exploring the impact of hybrid work model on employee productivity among IT professionals: the mediating role of employee engagement
Abstract:
The hybrid work model that combines remote and onsite work has grown in popularity in recent ages due to technological improvements and shifting work preferences. This paper aspires to analyse the mediating effect of employee engagement (EE) in the relationship between hybrid work model (HWM) and employee productivity (EP). Data were collected from 345 IT professionals employed in corporate companies. The association between the constructs were examined using PLS-SEM. From the study, it is disclosed that there is a positive association between HWM and EP. Also, the construct EE mediates the linkage between the two variables. The results indicate that hybrid model is a promising approach that can benefit both employees and organisations if implemented thoughtfully and can buffer productivity through engaging employees in the organisation. The study extends its novelty by analysing EE and EP in a hybrid work context where meagre empirical studies were conducted so far.
Journal: Int. J. of Process Management and Benchmarking
Pages: 423-443
Issue: 4
Volume: 17
Year: 2024
Keywords: hybrid work model; HWM; employee productivity; employee engagement; new normal; flexibility; blended work arrangement.
File-URL: http://www.inderscience.com/link.php?id=139970
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:4:p:423-443

Template-Type: ReDIF-Article 1.0
Author-Name: P. Prasad Babu
Author-X-Name-First: P. Prasad
Author-X-Name-Last: Babu
Author-Name: A. Vasumathi
Author-X-Name-First: A.
Author-X-Name-Last: Vasumathi
Title: Sway of demographics on technology adoption and project efficiency in IT sector: PLS SEM
Abstract:
This study seeks to investigate the impact of demographic variables such as age, education, and experience on performance efficiency of IT sector. The research employed a quantitative approach by collecting data from respondents working in various IT organisations. Chi-square analysis revealed that there was no significant association between age and performance efficiency, suggesting that age is not a significant predictor of employee performance in IT industry. The data from the respondents were evaluated using statistical program PLS 4.0. The results of this study provide foundation for subsequent research on adoption of artificial intelligence in developing countries; research results indicate that there are noteworthy association in improving project efficiency in IT sector. Finally, the analysis revealed that the demographic factor of years of experience had an important positive sway on the cost of the project.
Journal: Int. J. of Process Management and Benchmarking
Pages: 536-555
Issue: 4
Volume: 17
Year: 2024
Keywords: project efficiency; demographic profile; adopting technology AI; IT sector.
File-URL: http://www.inderscience.com/link.php?id=139971
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:4:p:536-555

Template-Type: ReDIF-Article 1.0
Author-Name: A.S. Sathish
Author-X-Name-First: A.S.
Author-X-Name-Last: Sathish
Author-Name: R. Venkatesakumar
Author-X-Name-First: R.
Author-X-Name-Last: Venkatesakumar
Author-Name: Venkata Subbaiah Potala
Author-X-Name-First: Venkata Subbaiah
Author-X-Name-Last: Potala
Title: Understanding the role of brand love: a benchmarking of Indian higher education system
Abstract:
Indian higher education system experiences vast degree of changes, particularly in the engineering education sector. Many institutions are on the verge of closing. Admissions trend is continuously declining in the recent times in the engineering education. One of the major reasons for reduced popularity among students is the failure of institutions to fulfil their promises. The students join the institution with high degree of expectations, but as the time progresses, they get dissatisfied with the experiences gained. Current research aims to investigate the perceived difference between the pre and final year students on the predictors of satisfaction and brand love. PLS-MGA is used to bring out the group differences on the predictors of satisfaction and brand love between the groups. The data analysis brought out significant differences between the groups on the influence of career opportunities on satisfaction, satisfaction on alumni support and word of mouth on brand love.
Journal: Int. J. of Process Management and Benchmarking
Pages: 488-501
Issue: 4
Volume: 17
Year: 2024
Keywords: brand love; satisfaction; word-of-mouth; alumni support; moderator.
File-URL: http://www.inderscience.com/link.php?id=139972
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:4:p:488-501

Template-Type: ReDIF-Article 1.0
Author-Name: Avula Sreenivasulu
Author-X-Name-First: Avula
Author-X-Name-Last: Sreenivasulu
Author-Name: Rajesh Mamilla
Author-X-Name-First: Rajesh
Author-X-Name-Last: Mamilla
Title: Financial flexibility through bibliometric analysis: an innovative and systematic review in the global context
Abstract:
The purpose of this research is to examine the bibliometric characteristics of previous studies on the topic of financial flexibility. The data was compiled with the help of the Scopus database. The current study employs techniques such as citation network analysis. For clustering, keyword analysis and co-citation are used. The analysis is carried out using VOS Viewer and R Software. Using various keywords, literature was searched, and 208 papers are found between the years 2008 to 2022. From the study period, it was observed that a large number of articles were published in the year 2021, the highest-rated journal is the &lt;i&gt;Journal of Corporate Finance&lt;/i&gt;, and the author Graham, J.R. has (2321) citations. The most used keywords were financial flexibility, capital structure, investments, and finance. Concerning country-wise publications, the USA, and China stood first and second France stood in the last position.
Journal: Int. J. of Process Management and Benchmarking
Pages: 502-520
Issue: 4
Volume: 17
Year: 2024
Keywords: bibliometric analysis; capital structure; financial inclusion; financial flexibility; R Software; VOS viewer.
File-URL: http://www.inderscience.com/link.php?id=139973
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:4:p:502-520

Template-Type: ReDIF-Article 1.0
Author-Name: M. Priyanka
Author-X-Name-First: M.
Author-X-Name-Last: Priyanka
Author-Name: R. Indradevi
Author-X-Name-First: R.
Author-X-Name-Last: Indradevi
Title: Ramification of musculoskeletal disorder on teaching effectiveness among school teachers
Abstract:
Musculoskeletal disorders (MSDs) have been a widespread workplace health issue for employees as they have become more prevalent among instructors in recent years. One of the occupations that experience musculoskeletal disorders (MSDs) is teaching. MSDs seem to be more common among schoolteachers than other occupations. Teachers have a big influence on students' lives. All pupils' academic achievement depends profoundly on their teachers. It is getting harder and harder to be a teacher. Teachers' health, wellbeing, work attitudes (such as job satisfaction), and turnover are all impacted by stress and musculoskeletal disorders. This, in turn, has an impact on how effectively the teacher teaches. The purpose of this study is to identify the many musculoskeletal issues that teachers deal with as a result of their workstation, posture, etc. The study also looked at the impact of musculoskeletal issues on teachers teaching efficiency, which has a direct impact on students' capacity for learning. The study's conclusions identified a relationship between successful instruction and musculoskeletal disorders.
Journal: Int. J. of Process Management and Benchmarking
Pages: 521-535
Issue: 4
Volume: 17
Year: 2024
Keywords: musculoskeletal disorder; MSD; schoolteacher; body posture; workstation; teaching effectiveness.
File-URL: http://www.inderscience.com/link.php?id=139974
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:4:p:521-535

Template-Type: ReDIF-Article 1.0
Author-Name: Aanchal Sharma Lamba
Author-X-Name-First: Aanchal Sharma
Author-X-Name-Last: Lamba
Author-Name: Ajay Sharma
Author-X-Name-First: Ajay
Author-X-Name-Last: Sharma
Title: The title role of postharvest handling practices in augmenting the supply chain efficiency of apples in the Dehradun and Uttarkashi Districts of Uttarakhand
Abstract:
Postharvest handling practices have attracted renewed research interest. This concern underlines the imperative of comprehending the impact of postharvest handling practices on enhancing supply chain efficiency of apples in the Dehradun and Uttarkashi Districts of Uttarakhand. Using random sampling technique, the impact of postharvest handling practices on the supply chain efficiency of apples was examined. Out of 455 questionnaires, 385 questionnaires were used for data collection. Exploratory factor analysis was used to lessen the number of factors to be considered in this study. Regression analysis was employed to understand the association between postharvest handling practices and supply chain efficiency of apples. The research outcomes show that postharvest handling practices influence the supply chain efficiency of apples positively and significantly. The researchers have also stated the practical and theoretical connotations of the investigation conclusions.
Journal: Int. J. of Process Management and Benchmarking
Pages: 469-487
Issue: 4
Volume: 17
Year: 2024
Keywords: apples; postharvest handling practices; cleaning; sorting and grading; packaging; cold chain storage facility; transportation; supply chain efficiency.
File-URL: http://www.inderscience.com/link.php?id=139975
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:4:p:469-487

Template-Type: ReDIF-Article 1.0
Author-Name: Vaishnavi Balaji
Author-X-Name-First: Vaishnavi
Author-X-Name-Last: Balaji
Author-Name: Rajesh Mamilla
Author-X-Name-First: Rajesh
Author-X-Name-Last: Mamilla
Title: Do the extended value-added intellectual capital components impact the profitability of Indian agribusiness companies?
Abstract:
This research examines how intellectual capital components influence the financial viability of Indian agribusinesses. This is one of the most recent studies that examine the profitability and intellectual capital of Indian agricultural companies. The proposed extended value-added intellectual capital model measures intellectual capital. Data were gathered from 20 agricultural businesses listed in the NIFTY 500 index between 2011 and 2022 using Prowessiq (CMIE) and the annual reports. The fixed effects regression model is deployed in this research. The research outcomes specify that the most crucial variables with a substantial favourable influence on the profitability of Indian agribusinesses are innovation capital efficiency and human capital efficiency. The other variables, relational capital efficiency, capital employed efficiency and structural capital efficiency, also significantly impact financial performance. Companies should value and invest in their intellectual capital components to enhance financial performance.
Journal: Int. J. of Process Management and Benchmarking
Pages: 141-155
Issue: 2
Volume: 18
Year: 2024
Keywords: capital employed efficiency; Indian agribusiness; innovation capital efficiency; human capital efficiency; profitability; relational capital efficiency; structural capital efficiency.
File-URL: http://www.inderscience.com/link.php?id=141535
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Template-Type: ReDIF-Article 1.0
Author-Name: Fabiano &#100;e Lima Nunes
Author-X-Name-First: Fabiano &#100;e Lima
Author-X-Name-Last: Nunes
Author-Name: Leonardo Paulos Chika
Author-X-Name-First: Leonardo Paulos
Author-X-Name-Last: Chika
Author-Name: Cristopher Santos
Author-X-Name-First: Cristopher
Author-X-Name-Last: Santos
Title: MIF: a mapping approach based on the combination of VSM 4.0 and Shingo production engine applied in a case study of Brazilian logistics distribution centre
Abstract:
This article presented a value stream mapping approach based on the combination of Shingo's production mechanism and VSM 4.0 to assist in the detailed identification of activities that add and do not add value to operational flows. The intralogistics flows were mapped from the receipt to the storage of materials, as well as the picking order flow to the loading of transport equipment. In this practical application, the approach produced satisfactory results because, in addition to adding value to the flows (3.83% to 6.88%), the digitisation/automation rate (3.23% to 2.44%), use of information rate (0%) and rate of access to information (3.23% to 2.5%). The operators' memory was used as an informational means in both flows (95.77% to 97.56%) and the non-human and human resources used were also identified. The MIF aims to contribute to the identification of waste in operations management.
Journal: Int. J. of Process Management and Benchmarking
Pages: 183-215
Issue: 2
Volume: 18
Year: 2024
Keywords: Shingo production mechanism; VSM 4.0; value stream mapping approach; intralogistics; digital VSM; dynamic VSM; DVSMS; process.
File-URL: http://www.inderscience.com/link.php?id=141536
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:2:p:183-215

Template-Type: ReDIF-Article 1.0
Author-Name: Ramamurthy Bedaduri
Author-X-Name-First: Ramamurthy
Author-X-Name-Last: Bedaduri
Author-Name: Subhendu Kumar Pradhan
Author-X-Name-First: Subhendu Kumar
Author-X-Name-Last: Pradhan
Title: X-generation SHG women entrepreneurs behavioural practices &#45; application on theory of planned behaviour using CB-SEM with modification indices
Abstract:
This study focuses on analysing the self-help group (SHG) self-employed women of Generation X in terms of marketing, services, accounting, and strategy. The major goal is to utilise planned behaviour theory in the framework of AMOS structural equation modelling to get a thorough knowledge and evaluation of these entrepreneurial behaviours. Modification indices are used to assess the model's fit, and numerous metrics are used to assure the study's validity, including Cronbach's alpha, exploratory factor analysis (EFA), confirmatory factor analysis (CFA), validity, and reliability. Path analysis is used to evaluate theories and look into how modification indices affect how well a model fits in AMOS. According to the research, Generation X SHG women business owners regularly participate in promotional efforts. The results emphasise the significance of understanding and supporting the commercial objectives of Generation X SHG women entrepreneurs. They also have important implications for future entrepreneurship research.
Journal: Int. J. of Process Management and Benchmarking
Pages: 216-239
Issue: 2
Volume: 18
Year: 2024
Keywords: X generation; women; entrepreneur; SHG; AMOS; measurement model; structural equation modelling; CB_SEM; modification indices; behavioural practices.
File-URL: http://www.inderscience.com/link.php?id=141537
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:2:p:216-239

Template-Type: ReDIF-Article 1.0
Author-Name: Emily Maria K. Jose
Author-X-Name-First: Emily Maria K.
Author-X-Name-Last: Jose
Author-Name: Bijay Prasad Kushwaha
Author-X-Name-First: Bijay Prasad
Author-X-Name-Last: Kushwaha
Title: The dark side of organisation identification: systematic literature review and bibliometric analysis on toxic leadership on employee's behaviour
Abstract:
This study uses a systematic literature review and bibliometric analysis to summarise and synthesise the past, present, and future research of toxic leadership and its impact on employee behaviour. Seventeen documents are extracted from the Scopus database to conduct a systematic literature review. Further, it examines the cause-and-effect relationship between toxic leadership and employee behaviour. This study suggests that the literature on toxic leadership has five dimensions: authoritarian leadership, abusive supervision, narcissism, abusive supervision, and unpredictability. The emerging themes are psychological safety, toxic organisational environment, employee engagement and performance, and turnover intention. The variable reviewed in this research is leadership, toxic leadership, employee behaviour, and workplace behaviour published between 2020 and 2023. The future researcher directions are presented and discussed.
Journal: Int. J. of Process Management and Benchmarking
Pages: 240-265
Issue: 2
Volume: 18
Year: 2024
Keywords: leadership; toxic leadership; employee behaviour; workplace behaviour; abusive supervision.
File-URL: http://www.inderscience.com/link.php?id=141538
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:2:p:240-265

Template-Type: ReDIF-Article 1.0
Author-Name: Amira Khelil
Author-X-Name-First: Amira
Author-X-Name-Last: Khelil
Author-Name: Saïd Aboubaker Ettis
Author-X-Name-First: Saïd Aboubaker
Author-X-Name-Last: Ettis
Author-Name: Mohammed Haddad
Author-X-Name-First: Mohammed
Author-X-Name-Last: Haddad
Title: Strategic management practices and new product performance in the clothing industry: the role of environmental hostility
Abstract:
Companies' strategic management practices have important effects on the success of their newly introduced products. The objective of this research is to examine the association between knowledge management and new product performance of SMEs while integrating the strategic role played by entrepreneurial orientation and customer orientation as mediators and environmental hostility as a moderator. A total number of 96 clothing SMEs firms were surveyed. The SEM-PLS data analysis showed that knowledge management determines the new product performance, entrepreneurial orientation, and customer orientation. The entrepreneurial orientation is a partial complementary mediator of the effect of knowledge management on new product performance. Environmental hostility is a moderator of the relationship between entrepreneurial orientation and new product performance. Building on these results, this research suggests practical implications and proposes relevant recommendations to strategic managers regarding the formulation and implementation of a successful new product introduction boosted by effective strategic practices.
Journal: Int. J. of Process Management and Benchmarking
Pages: 156-182
Issue: 2
Volume: 18
Year: 2024
Keywords: strategic management; knowledge management; new product performance; entrepreneurial orientation; customer orientation; environmental hostility; clothing industry.
File-URL: http://www.inderscience.com/link.php?id=141539
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Handle: RePEc:ids:ijpmbe:v:18:y:2024:i:2:p:156-182

Template-Type: ReDIF-Article 1.0
Author-Name: Amira Khelil
Author-X-Name-First: Amira
Author-X-Name-Last: Khelil
Author-Name: Anissa Louzir-Ben Hassine
Author-X-Name-First: Anissa Louzir-Ben
Author-X-Name-Last: Hassine
Title: Impact of knowledge management system and organisational learning on employees' competence in banks
Abstract:
Digital transformation has been widely triggered in banks process and activities, such as collaborative technologies which are used to facilitate the work process and enhance users' capabilities. However, the extant literature on these technologies is scarce, especially as regards the relationship between collaborative technologies and collective competence of work group. Additionally, existing studies have not yet sufficiently addressed the empirical perspectives of adopting collaborative technologies in the bank industry. In order to reduce this gap, this study aims to explore the influence of Groupware on collective competence through the introduction of two intermediation variables: knowledge management and organisational learning. Based on technology adoption, collective competence and organisational learning literature, we develop and test a processual model of collective competence development in Tunisia. We carried out a survey of 272 bank agents, working in Tunisian branches of foreign banks, and we analysed the collected data using structural equation modelling. The research conclusions have substantial managerial and theoretical implications.
Journal: Int. J. of Process Management and Benchmarking
Pages: 444-468
Issue: 4
Volume: 17
Year: 2024
Keywords: groupware; knowledge management; organisational learning; collective competence; Tunisian banks; structural equation model.
File-URL: http://www.inderscience.com/link.php?id=140029
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Handle: RePEc:ids:ijpmbe:v:17:y:2024:i:4:p:444-468