Template-Type: ReDIF-Article 1.0 Author-Name: Amit Kumar Author-X-Name-First: Amit Author-X-Name-Last: Kumar Author-Name: Anupriya Kaur Author-X-Name-First: Anupriya Author-X-Name-Last: Kaur Title: Indian consumers' tendency to exit amidst a complaint: a SEM approach Abstract: The purpose of this paper is to develop an integrated model with personality and situational factors to comprehensively understand the determinants of the consumer's tendency to exit (TE) amidst complaints and to assess the psychometric properties of the conceptual model across three service sectors i.e., hotel and hospitality, automobile, and organised retail stores. The research uses survey-based data of 600 consumers by using quota sampling and employs structural equation modelling and multi-group invariance analysis. The results highlight the significant impact of personality factors on consumer's attitude toward complaining (ATC). Further, ATC and situational factors, i.e., perceived likelihood of successful complaint and ease of complaint process, have a significant negative impact on consumers' TE, whereas discouraging subjective norms, lower perceived switching cost, poor employee response, and negative past experience have a significant positive impact on consumers TE. This study is the first of its kind to explore the newly introduced concept of consumers' 'tendency to exit' in the Indian setting. Journal: Int. J. of Management Practice Pages: 19-50 Issue: 1 Volume: 17 Year: 2024 Keywords: complaints; consumer complaint behaviour; non-complainers; attitude toward complaining; ATC; tendency to exit; SEM; multi-group invariance. File-URL: http://www.inderscience.com/link.php?id=135189 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:1:p:19-50 Template-Type: ReDIF-Article 1.0 Author-Name: Kanoknan Suchao-in Author-X-Name-First: Kanoknan Author-X-Name-Last: Suchao-in Author-Name: Thee Trongjitpituk Author-X-Name-First: Thee Author-X-Name-Last: Trongjitpituk Title: The indirect impact of sports team reputation on the relationship between CEO's image and spectator loyalty in the professional Thai football league Abstract: Strategic brand management in sports marketing has tended to focus on the impact of team brand association on spectator loyalty; however, sports team managers may lack effective communication regarding their activities to increase loyalty. Very little research has been done on the direct and indirect impact of CEO's image and sports team reputation on spectator loyalty. This study aims to investigate the role of sports team reputation in increasing the effect of CEO's image on spectator loyalty. This research conducted a sample of 900 spectators who attended home games in the professional Thai football league, using a 36-item questionnaire from previously developed scales. The results demonstrated that sports team reputation played a key role in mediating the causal relationship between CEO's image and spectator loyalty. This research not only encourages the marketing communication strategies in the sports business but also provides data for managers to increase their spectator loyalty. Journal: Int. J. of Management Practice Pages: 51-66 Issue: 1 Volume: 17 Year: 2024 Keywords: chief executive officer; CEO; sports management; marketing communication; brand image; sports team reputation; spectator loyalty; structural equation model; SEM; professional football league; Thailand. File-URL: http://www.inderscience.com/link.php?id=135190 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:1:p:51-66 Template-Type: ReDIF-Article 1.0 Author-Name: Constance Gunhidzirai Author-X-Name-First: Constance Author-X-Name-Last: Gunhidzirai Title: An exploration of government policies for supporting informal entrepreneurship in Zimbabwe Abstract: This study was an assessment of the government policies for supporting informal entrepreneurship within Chitungwiza Municipality, Zimbabwe, using the stakeholder theory. There is a growing body of research on informal entrepreneurship in Zimbabwe. However, limited research exists on the Zimbabwe Agenda for Socio-Economic Transformation (ZIMASSET), a recent socio-economic policy that governs informal entrepreneurship. The study sample consisted of 36 participants (heads of households, community development practitioners, social workers, and municipal officials) who were purposively selected. A qualitative approach was employed with focus group discussions and semi-structured interviews as data collection instruments. Although ZIMASSET is a good policy on paper, the study findings revealed that weak institutions, corruption, bad governance, lack of accountability and transparency adversely affected its success. This leads to various challenges facing community members in their informal entrepreneurial activities. The study recommends that the Government of Zimbabwe should involve all stakeholders in formulating policies so that they can have ownership of the policies. This is crucial for the success of policy formulation. Journal: Int. J. of Management Practice Pages: 1-18 Issue: 1 Volume: 17 Year: 2024 Keywords: informal entrepreneurship; poverty alleviation; economic empowerment; implementation; formulation; policy; Zimbabwe. File-URL: http://www.inderscience.com/link.php?id=135191 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:1:p:1-18 Template-Type: ReDIF-Article 1.0 Author-Name: Yee Peng Chow Author-X-Name-First: Yee Peng Author-X-Name-Last: Chow Author-Name: Junaina Muhammad Author-X-Name-First: Junaina Author-X-Name-Last: Muhammad Author-Name: A.N. Bany-Ariffin Author-X-Name-First: A.N. Author-X-Name-Last: Bany-Ariffin Author-Name: Fan Fah Cheng Author-X-Name-First: Fan Fah Author-X-Name-Last: Cheng Title: Moderating role of managerial optimism on the relationship between macroeconomic uncertainty and capital structure decisions Abstract: This paper investigates the moderating role of managerial optimism on the association between macroeconomic uncertainty and capital structure decisions. Drawing on a panel of 907 listed non-financial firms from seven Asia-Pacific countries over the period 2004 to 2020, this paper estimates the regression models using the system generalised method of moments technique. The results provide evidence of the negative influence of macroeconomic uncertainty on leverage. However, in contrast to the common belief that managerial optimism encourages more leverage, this paper finds that when managerial optimism is interacted with macroeconomic uncertainty, the former fails to mitigate the initial negative effect of the latter on leverage. Further analyses on the individual measures of managerial optimism demonstrate that only the gender of the CEO or chair of the board weakens this negative relationship, while the CEO's or chair's founder status, excessive shareholdings and monetary value invested in the firm's common shares strengthen this relationship. Journal: Int. J. of Management Practice Pages: 200-227 Issue: 2 Volume: 17 Year: 2024 Keywords: macroeconomic uncertainty; leverage; capital structure; managerial optimism; Asia-Pacific. File-URL: http://www.inderscience.com/link.php?id=136984 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:2:p:200-227 Template-Type: ReDIF-Article 1.0 Author-Name: Jillian Williamson Yarbrough Author-X-Name-First: Jillian Williamson Author-X-Name-Last: Yarbrough Author-Name: Leslie Ramos Salazar Author-X-Name-First: Leslie Ramos Author-X-Name-Last: Salazar Title: Needs theories and contemporary research: can unmet needs contribute to victimisation in the workplace? Abstract: The following paper seeks to uncover potential support for workplace victimisation through an examination of employees' needs and needs-based motivation theories. An inductive thematic analysis was utilised to explore a sample of 721 web-based comments relating to workplace harassment and conflict. The researchers conclude that if underlying workplace needs can be identified, victims of workplace harassment can be empowered through the development and attainment of unmet needs. The study calls for further research, and consideration of, a managerial shift in practice regarding workplace harassment. Specifically, based on the study's conclusions, managers should contemplate a proactive development approach to employees' needs by seeking to empower victims of workplace mistreatment. Journal: Int. J. of Management Practice Pages: 129-149 Issue: 2 Volume: 17 Year: 2024 Keywords: workplace harassment; workplace; victims; needs. File-URL: http://www.inderscience.com/link.php?id=136985 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:2:p:129-149 Template-Type: ReDIF-Article 1.0 Author-Name: Kuldeep Singh Author-X-Name-First: Kuldeep Author-X-Name-Last: Singh Author-Name: Sina Zare Author-X-Name-First: Sina Author-X-Name-Last: Zare Author-Name: Mark Ray Reavis Author-X-Name-First: Mark Ray Author-X-Name-Last: Reavis Author-Name: Jack E. Tucci Author-X-Name-First: Jack E. Author-X-Name-Last: Tucci Title: Structural capital and relational capital: examining the direct and moderating role of cognitive capital in customer-supplier relationships Abstract: There is maturing consensus in supply chain literature that structural capital (SC), cognitive capital (CC), and relational capital (RC) comprise the three main facets of social capital. While the benefits of these three dimensions are well documented within the supply chain context, there is comparatively little research exists on the interplay among SC, CC, and RC. In our research, we postulate a theoretical model that posits that SC and CC are the antecedents of RC. In addition, this model illustrates that CC is a complementary resource that moderates the relationship between SC and RC. The model was tested using data from a sample of 99 US firms. The results suggest that SC and CC are the foundation of RC within the customer-supplier context and CC positively moderates the relationship between SC and RC. Journal: Int. J. of Management Practice Pages: 95-112 Issue: 1 Volume: 17 Year: 2024 Keywords: structural capital; cognitive capital; relational capital; social capital; complementary resource; moderation. File-URL: http://www.inderscience.com/link.php?id=135194 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:1:p:95-112 Template-Type: ReDIF-Article 1.0 Author-Name: Jyoti Yadav Author-X-Name-First: Jyoti Author-X-Name-Last: Yadav Author-Name: Ravinder Kaur Author-X-Name-First: Ravinder Author-X-Name-Last: Kaur Author-Name: Suyash Mishra Author-X-Name-First: Suyash Author-X-Name-Last: Mishra Title: Contribution of self-help groups in addressing several development issues in India: a systematic review of literature Abstract: Microfinance is widely accepted as an important tool for alleviating poverty. Self-help group (SHG) programme has emerged as the primary source of microfinance that deals with a wide range of issues impacting poor society. This paper seeks to identify the role of SHGs in various aspects of development, such as women's empowerment, poverty alleviation, socio-economic development, rural development, and entrepreneurial development, etc. A total of 140 studies during the time frame of 1992-2021 have been finalised through PRISMA (2020) framework for systematically screening the records for measuring contribution of SHGs. The trend analysis of a number of publications showed that the concept of 'SHGs' is gaining importance and popularity as it was highly researched in 2020 and 2021. An additional impression of the current study is that a research gap in literature has been found which will help the researchers in carrying out further research. Journal: Int. J. of Management Practice Pages: 67-94 Issue: 1 Volume: 17 Year: 2024 Keywords: self-help groups; SHGs; microfinance; systematic review of literature; socio-economic development; women empowerment; India. File-URL: http://www.inderscience.com/link.php?id=135195 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:1:p:67-94 Template-Type: ReDIF-Article 1.0 Author-Name: Irum Nasim Author-X-Name-First: Irum Author-X-Name-Last: Nasim Author-Name: Shahan Mehmood Cheema Author-X-Name-First: Shahan Mehmood Author-X-Name-Last: Cheema Author-Name: Summan Imtiaz Author-X-Name-First: Summan Author-X-Name-Last: Imtiaz Author-Name: Khadija Naeem Author-X-Name-First: Khadija Author-X-Name-Last: Naeem Title: The role of green human resource management practices towards the health sector: with mediating role of organisational citizenship behaviour towards environment and psychological green climate Abstract: The study aims to identify the impact of green human resource management practices on environmental performance, with mediating role of organisational citizenship behaviour towards environment and psychological green climate. In this study, the positivism philosophy is employed, which focused on constructing a hypothesis based on current theory employed. In this quantitative study, an online survey with questionnaires was used to collect information from samples by 384 hospital workers using a simple random sampling technique. The results of the structural model demonstrate that mediator psychological green climate is supported in this study, whereas the second mediator organisational citizenship behaviour towards environment has not been supported. Pakistan is a developing country, which is why the management of the health sector in the HRM department has a lack of facilities and is not yet established like in developed countries. In the current study, GHRM negatively affects OCBE because of the neglected practices of employees, which result in no effect on environmental performance. Psychological green climate is significantly positively associated with environmental performance. Furthermore, the psychological green climate has decidedly affected GHRM, showing that a steady psychological green climate will expand staff obligations to the association. Journal: Int. J. of Management Practice Pages: 170-199 Issue: 2 Volume: 17 Year: 2024 Keywords: green competences building practices; green motivation enhancing practices; green employee involvement practices; green work life balance; green teamwork; OCBE; psychological green climate; environmental performance. File-URL: http://www.inderscience.com/link.php?id=136987 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:2:p:170-199 Template-Type: ReDIF-Article 1.0 Author-Name: Yasemin Gülbahar Author-X-Name-First: Yasemin Author-X-Name-Last: Gülbahar Author-Name: Osman Seray Özkan Author-X-Name-First: Osman Seray Author-X-Name-Last: Özkan Author-Name: Burcu Üzüm Author-X-Name-First: Burcu Author-X-Name-Last: Üzüm Title: The effect of persistence despite fear on innovative behaviours: mediator role of mental well-being and moderator role of fear of COVID-19 Abstract: Fear generated by the COVID-19 pandemic caused an exceptional negative effect on the perceptions, attitudes and behaviours of healthcare professionals (HCPs) who struggled at the head of pandemic response efforts in many countries. Thus, the performance of HCPs who had to work in a crisis and emergency environment has decreased and this has prevented or made it difficult to realise many innovative behaviours required to combat the emergency. HCPs need a power that will enable them to cope with all challenging conditions. For this reason, the persistence behaviour that helps to complete duties successfully despite the negative mental health effects in all kinds of difficult working conditions has become important with its contribution to overcoming fear and obstacles. This study aims to investigate the relationship between persistence despite fear and innovative behaviours and the mediating role of mental well-being and the moderator role of fear of COVID-19 in Turkey. According to the results of the research, the mediator role of mental well-being and the moderator role of fear of COVID-19 were discovered in the effect of persistence on innovative behaviours despite fear. Journal: Int. J. of Management Practice Pages: 150-169 Issue: 2 Volume: 17 Year: 2024 Keywords: fear of COVID-19; innovative behaviours; mental well-being; MW-B; persistence; persistence despite fear; PDF; healthcare professionals; HCPs. File-URL: http://www.inderscience.com/link.php?id=136990 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:2:p:150-169 Template-Type: ReDIF-Article 1.0 Author-Name: Benny Hutahayan Author-X-Name-First: Benny Author-X-Name-Last: Hutahayan Author-Name: John Chong Author-X-Name-First: John Author-X-Name-Last: Chong Author-Name: Lenny Chendralisan Author-X-Name-First: Lenny Author-X-Name-Last: Chendralisan Title: Pathway analyses on spiritual leadership and religiosity toward innovative behaviour of church youth Abstract: This research aims to analyse and determine the pathways of spiritual leadership and religiosity and their associated mediators on church youth's innovative behaviour. A questionnaire survey was adopted to collect the primary data from youth in an Indonesian church. Subsequently, the data were analysed using the SEM-PLS approach to test the hypotheses. The results show a new phenomenon that spiritual leadership and religiosity as crucial variables cannot directly affect church youth's innovative behaviour significantly but require going through the mediator of creative role identity. In their pathway analyses, religiosity has been perceived as more important than spiritual leadership. The research contributes and provides insightful references for church youth's leadership. It also can be referred to by other countries or youth leadership in general. Journal: Int. J. of Management Practice Pages: 113-128 Issue: 1 Volume: 17 Year: 2024 Keywords: spiritual leadership; religiosity; uncertainty avoidance; creative role identity; church youth innovative behaviour. File-URL: http://www.inderscience.com/link.php?id=135208 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:1:p:113-128 Template-Type: ReDIF-Article 1.0 Author-Name: Nicholas Asare Author-X-Name-First: Nicholas Author-X-Name-Last: Asare Author-Name: Francis Aboagye-Otchere Author-X-Name-First: Francis Author-X-Name-Last: Aboagye-Otchere Author-Name: Joseph Mensah Onumah Author-X-Name-First: Joseph Mensah Author-X-Name-Last: Onumah Title: Intellectual capital performance and disclosures in an emerging banking market in Africa Abstract: This study examines the nature of the relationship between intellectual capital performance (ICP) and intellectual capital disclosures (ICD) in the banking sector of Ghana. Using annual data extracted from corporate annual reports of 24 banks from 2007 to 2015, the study computes the ICP using the value-added intellectual coefficient (VAIC) and ICD index constructed using metrics in the literature. The system generalised method-of-moments and panel-corrected standard errors estimations are used to estimate panel regressions with ICD as the dependent variable. The study finds ICP to be largely driven by human capital efficiency. Human capital disclosures also dominate ICD in the annual reports of banks. There is a significant positive relationship between ICP and ICD. The relationship between the two variables is not nonlinear. The findings have implications for banks in emerging banking markets. Journal: Int. J. of Management Practice Pages: 228-249 Issue: 2 Volume: 17 Year: 2024 Keywords: intellectual capital; performance; disclosures; banks; Ghana; Africa. File-URL: http://www.inderscience.com/link.php?id=137011 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:2:p:228-249 Template-Type: ReDIF-Article 1.0 Author-Name: Manal Loukili Author-X-Name-First: Manal Author-X-Name-Last: Loukili Author-Name: Fayçal Messaoudi Author-X-Name-First: Fayçal Author-X-Name-Last: Messaoudi Author-Name: Mohammed El Ghazi Author-X-Name-First: Mohammed El Author-X-Name-Last: Ghazi Title: Defending against digital thievery: a machine learning approach to predict e-payment fraud Abstract: The increased usage of credit cards has facilitated the development of e-commerce and electronic payment systems. However, this trend has also led to a surge in fraudulent activities. As a result, websites and e-commerce platforms that handle customer data have been required to establish efficient fraud prevention systems capable of detecting and preventing fraudulent electronic payment operations. Machine learning has emerged as a highly effective fraud detection and prevention approach in this context. This study focused on implementing a machine-learning system to identify fraudulent electronic payments. To achieve this objective, an AdaBoost supervised machine learning model was utilised. The effectiveness of the model in accurately detecting and preventing online fraud, thus minimising losses resulting from fraudulent transactions, was evaluated. Different performance measures, including precision, recall, accuracy, F1 score, and latency, were employed and compared with those of other machine learning models, namely CatBoost and XGBoost. A comprehensive assessment of its effectiveness in fraud detection was conducted by comparing the performance metrics of the AdaBoost model to those of other machine learning models. This analysis provided insights into the model's capabilities, strengths, and areas for improvement in accurately identifying and preventing fraudulent e-payments. Journal: Int. J. of Management Practice Pages: 522-538 Issue: 5 Volume: 17 Year: 2024 Keywords: e-payment; fraud detection; e-commerce; ensemble learning; supervised machine learning. File-URL: http://www.inderscience.com/link.php?id=140861 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:5:p:522-538 Template-Type: ReDIF-Article 1.0 Author-Name: Ridhima Sharma Author-X-Name-First: Ridhima Author-X-Name-Last: Sharma Title: New era of schooling: dark web of social media and its impact on private-public school students Abstract: Nowadays, due to the COVID-19 pandemic, students have been occupied in different and multiple things during their school hours. They have been utilising various devices like mobile phones, laptops, tabs and are using and operating social media on them during the time of learning and class hours. This paper also explores the moderating effect of the school and parents support with respect to the relationship with the stress, cyber-harassment and performance of a student. With the help of P-E fit model, the study observed 264 public and private sector students of different schools and analysed the effect of variables on their performance. The study depicted a negative impact of cyber-harassment, stress due to technology and juggling of media during school hours on performance of a student. A moderation effect can be seen by parents and school support with respect to the negative relation betwixt performance and stress. Journal: Int. J. of Management Practice Pages: 620-634 Issue: 5 Volume: 17 Year: 2024 Keywords: COVID-19; social media; cyber security; performance; school. File-URL: http://www.inderscience.com/link.php?id=140862 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:5:p:620-634 Template-Type: ReDIF-Article 1.0 Author-Name: Adil Oualid Author-X-Name-First: Adil Author-X-Name-Last: Oualid Author-Name: Abdderrahim Hansali Author-X-Name-First: Abdderrahim Author-X-Name-Last: Hansali Author-Name: Lahcen Moumoun Author-X-Name-First: Lahcen Author-X-Name-Last: Moumoun Title: Credit risk management: a comparative study of ML techniques applied to credit scoring Abstract: Banks are concerned with controlling and managing credit risk - particularly the risk prudently required by central banks. Consequently, banks are constantly developing models to consider, analyse and predict risk. Credit risk assessment and prediction come in the form of models that calculate scores regarding a business' potential vulnerability. This is done using financial data and a method of calculation. The objective of our work is to study the various AI techniques of credit scoring, and their interests as a powerful tool to predict the creditworthiness of borrowers. Journal: Int. J. of Management Practice Pages: 509-521 Issue: 5 Volume: 17 Year: 2024 Keywords: credit risk; credit scoring; machine learning; supervised ML; unsupervised ML. File-URL: http://www.inderscience.com/link.php?id=140863 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:5:p:509-521 Template-Type: ReDIF-Article 1.0 Author-Name: Soufiane Aouichaty Author-X-Name-First: Soufiane Author-X-Name-Last: Aouichaty Author-Name: Abdelmajid Hajami Author-X-Name-First: Abdelmajid Author-X-Name-Last: Hajami Author-Name: Hakim Allali Author-X-Name-First: Hakim Author-X-Name-Last: Allali Title: TAD_BERT: automatic decision classification model for national tax appeals commission in Morocco using BERT Abstract: The extraction and classification of data from the Moroccan National Tax Appeals Commission are complex and non-existent in the Moroccan legal and tax domain (NTAC). Rulings data extraction relies too heavily on manual labour, is inefficient, time-consuming, and prone to mistakes. Tools for automating the tax rulings task have been suggested to assist the tax appeals decisions (TAD); however, applying a generic natural language processing model to domain-specific items and lacking training text data present difficulties. In this paper, we developed a text extraction system to boost productivity, creating a database for analysis and prediction. Our study aims to automate data extraction and classification using REGEX and the BERT algorithm. Among 562 rulings (1999-2018) on tax irregularities, we extracted 201 corporate tax-related decisions and 550 disputes on corporate tax headings. Our model achieved strong results, with a precision of 99.1% and an accuracy of 98.6%. Journal: Int. J. of Management Practice Pages: 539-553 Issue: 5 Volume: 17 Year: 2024 Keywords: text classification; automatic decision classification; BERT; REGEX; national tax. File-URL: http://www.inderscience.com/link.php?id=140864 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:5:p:539-553 Template-Type: ReDIF-Article 1.0 Author-Name: Dana Kakeesh Author-X-Name-First: Dana Author-X-Name-Last: Kakeesh Author-Name: Ghazi A. Al-Weshah Author-X-Name-First: Ghazi A. Author-X-Name-Last: Al-Weshah Author-Name: Noor Al-Ma'aitah Author-X-Name-First: Noor Author-X-Name-Last: Al-Ma'aitah Author-Name: Lareine Abualsamen Author-X-Name-First: Lareine Author-X-Name-Last: Abualsamen Title: Building e-loyalty through online banking features: mediating role of e-trust Abstract: The banking sector is currently experiencing rapid technological advancement, which has prompted banks to shift their strategic focus towards online banking services to keep up with this global trend. Therefore, this study examines the role of online banking features on users' electronic loyalty (e-loyalty), via the mediating role of electronic trust (e-trust). It provides empirical evidences that aid the banks to enhance customer relationship approach in acquiring new customers and maintaining their relationship with current ones. The researchers gathered data from a convenience sample of 335 clients of a major commercial bank in Jordan. The data was collected through web-based questionnaires as well as offline methods, utilising a self-administered survey. The collected data was then analysed using structural equation modelling. The study proposed a conceptual model based on three dimensions: information quality, interactivity, and ease of use. This model can be extended to enhance customer relationship approach in the banking industry. The results show a significant effect of online banking feature dimensions on e-loyalty in the banking industry. Findings also confirmed the significance of e-trust as a mediating variable. Journal: Int. J. of Management Practice Pages: 577-599 Issue: 5 Volume: 17 Year: 2024 Keywords: online banking features; website features; information quality; InfoQ; interactivity; ease of use; EaseU; e-loyalty; electronic-loyalty; e-trust; electronic-trust banking industry; Jordan. File-URL: http://www.inderscience.com/link.php?id=140867 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:5:p:577-599 Template-Type: ReDIF-Article 1.0 Author-Name: Anshul Agrawal Author-X-Name-First: Anshul Author-X-Name-Last: Agrawal Title: Contemporaneous relationship between crypto market and stock market Abstract: This study examines the interconnection between the price of Bitcoin and the stock market prices of crude oil, DXY, gold, Nasdaq index, S&P 500 index, and TLT-bond by using ten-years worth of daily closing price data collected from the world wind database. During the study, the Granger causality block exogeneity test validates that there is a unidirectional relationship between Nasdaq to Bitcoin and Bitcoin to crude oil. The relationship between Bitcoin and S&P 500 index is bidirectional. Additionally, the quantile regression technique reveals that the S&P 500 index behaves like contrarian traders, whereas Nasdaq and crude oil stock are momentum traders. Nasdaq and crude oil are the most active traders at every quantile. DXY and TLT-bond are more active at upper and lower quantiles, S&P 500 is active only at upper quantiles, and gold is an active trader at lower quantiles. The findings of this study are immensely helpful for portfolio managers, investors, and traders to make investments and portfolio diversification decisions with limited risks. Journal: Int. J. of Management Practice Pages: 554-576 Issue: 5 Volume: 17 Year: 2024 Keywords: Bitcoin; stock market; contrarian trader; momentum trader; quantile regression. File-URL: http://www.inderscience.com/link.php?id=140868 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:5:p:554-576 Template-Type: ReDIF-Article 1.0 Author-Name: Anjali Mandal Author-X-Name-First: Anjali Author-X-Name-Last: Mandal Author-Name: Ashish Saxena Author-X-Name-First: Ashish Author-X-Name-Last: Saxena Author-Name: Prashant Gupta Author-X-Name-First: Prashant Author-X-Name-Last: Gupta Author-Name: Vinod Kumar Bagar Author-X-Name-First: Vinod Kumar Author-X-Name-Last: Bagar Title: Financial literacy and investment awareness of working individuals: moderating role of risk tolerance Abstract: Money is evolving from a physical system to a digital transaction system. Making money is evolving as well. Investments in different avenues are proving to be successful in achieving financial stability. However, investing sensibly is more important than investing anywhere. Financial literacy is required to make a risk-free investment in products of new age. People who are financially literate can use a variety of financial goods and services effectively by evaluating the risks as well as rewards associated with them and then picking the items that are best well-matched to them. The current study aims to have a deeper understanding of the link between financial literacy and working-class investment awareness and the moderating role of risk tolerance in their relationships. Smart PLS is used to analyse a sample of 239 working adults from diverse sectors. The findings suggest that increased financial knowledge leads to better investing awareness. This study examines variables such as financial attitude, financial knowledge and financial behaviour, investing awareness and risk tolerance. Journal: Int. J. of Management Practice Pages: 600-619 Issue: 5 Volume: 17 Year: 2024 Keywords: financial literacy; Smart PLS; investment awareness; financial behaviour; financial knowledge; risk tolerance; financial attitude. File-URL: http://www.inderscience.com/link.php?id=140877 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:5:p:600-619 Template-Type: ReDIF-Article 1.0 Author-Name: Ahed S. Al-Haraizah Author-X-Name-First: Ahed S. Author-X-Name-Last: Al-Haraizah Author-Name: Yazan Al Haraisa Author-X-Name-First: Yazan Al Author-X-Name-Last: Haraisa Title: The mediating role of job security on organisational justice and turnover intention Abstract: This study aimed to investigate the mediating role of job security on organisational justice and turnover intention in the extractive (mining) companies listed on the Amman Stock Exchange/Jordan. To achieve the objective of the current study, a descriptive and analytical approach was used. The research paper used a quantitative technique to collect data from 358 participants, the hypotheses were tested by using simple linear regression and multiple regression analysis. The current study concluded that job security has a mediating impact on increasing organisational justice and decreasing turnover intention. Moreover, the study came up with a set of recommendations: the need to increase and enhance the level and concept of organisational justice for employees in the companies researched because of its great role in achieving job security and thus reducing turnover intention. The study suggests reducing the rate of turnover intention by creating an appropriate organisational climate with a stable environment to encourage the employees to stay a long time in the company. Journal: Int. J. of Management Practice Pages: 377-394 Issue: 4 Volume: 17 Year: 2024 Keywords: organisational justice; turnover intention; job security; extractive companies; Amman Stock Exchange. File-URL: http://www.inderscience.com/link.php?id=139630 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:4:p:377-394 Template-Type: ReDIF-Article 1.0 Author-Name: Sonal Shree Author-X-Name-First: Sonal Author-X-Name-Last: Shree Author-Name: Lavina Sharma Author-X-Name-First: Lavina Author-X-Name-Last: Sharma Title: Examining crisis leadership behaviours through the principles of Buddhism: an interview-based study Abstract: Crisis leadership is a crucial trait in managing uncertainties hence the behaviours needed to do so assume critical importance. In this paper, the authors aim to investigate the behaviours of leaders in crises using the principles of Buddhism and contribute a better understanding of crisis leadership behaviours to the existing literature. An interview-based study was conducted with global leaders to understand such essential behaviours, followed by an analysis to check for any consonance between the emergent themes and the eight-fold path of Buddhism. The study identified significant crisis leadership behaviours and showed a connection between the themes and the behaviours based on the principles of Buddhism. The paper provides a framework of desirable crisis leadership behaviours that organisations can use as reference points to instil and develop them in their managers and individual contributors. Journal: Int. J. of Management Practice Pages: 417-434 Issue: 4 Volume: 17 Year: 2024 Keywords: crisis leadership; leaders; eight-fold path; Buddhism; leadership; right intention; right livelihood; right action; right speech. File-URL: http://www.inderscience.com/link.php?id=139649 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:4:p:417-434 Template-Type: ReDIF-Article 1.0 Author-Name: Priscilla Eke Author-X-Name-First: Priscilla Author-X-Name-Last: Eke Author-Name: Janet Firth Author-X-Name-First: Janet Author-X-Name-Last: Firth Author-Name: Paschal Anosike Author-X-Name-First: Paschal Author-X-Name-Last: Anosike Title: Deconstructing gender inequality: implications for women leadership and COVID-19 recovery in Nigeria Abstract: Evidence suggests that the COVID-19 crisis has affected women more severely than their male counterparts. Thus, impeding the progress towards achieving gender equality and inclusion in society. The pandemic has the potential to undo more than decade-long progress on women's equality, particularly in employment and leadership. This development has increased research interest in the barriers to women's advancement in leadership, especially in Sub-Saharan Africa (SSA). This paper explores Nigeria's gendered leadership and deconstructs how situated cultural norms feed into organisational practices to hinder women's participation in leadership in key sectors of the Nigerian economy. Specifically, it adopts a radical feminist perspective to explicate and justify the importance of women's inclusion in tackling the post-pandemic effects. It relies on the issues uncovered from the review of relevant studies to offer a way forward for future research and practice in this area. Organisations are urged to review and restructure their processes to ensure that women's contributions are not diminished, and research should consider identifying and amplifying women's leadership authority and expression. Journal: Int. J. of Management Practice Pages: 395-416 Issue: 4 Volume: 17 Year: 2024 Keywords: Nigeria; gender equality; barriers; national cultures; organisational cultures; radical feminism; deconstruction. File-URL: http://www.inderscience.com/link.php?id=139662 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:4:p:395-416 Template-Type: ReDIF-Article 1.0 Author-Name: Van Chien Nguyen Author-X-Name-First: Van Chien Author-X-Name-Last: Nguyen Title: Financial inclusions, human capital and economic growth in Asian countries Abstract: The aims of the research are to evaluate the impact of financial inclusions on economic growth in typical Asian countries, especially in relation to the interaction with human capital, emphasising the knowledge and skills that a person acquired through training and accumulation, is a fundamental source of economic activities. Using a sample panel data from 2011 to 2019, the research uses the feasible generalised least squares (FGLS) to revise the diagnostic problems in the regression model, as well as the Driscoll-Kraay standard errors to treat the cross-sectional dependence. The research results show that financial inclusion and human capital have a positive impact on growth. Furthermore, the interplay of these two factors has the potential to further increase economic growth. The research also suggests that there exists a positive relationship of FDI and there exists no relationship between technological contribution and financial development on economic growth in Asia. Journal: Int. J. of Management Practice Pages: 435-447 Issue: 4 Volume: 17 Year: 2024 Keywords: growth; Asia; financial inclusion; human capital; foreign. File-URL: http://www.inderscience.com/link.php?id=139666 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:4:p:435-447 Template-Type: ReDIF-Article 1.0 Author-Name: Karim Amzile Author-X-Name-First: Karim Author-X-Name-Last: Amzile Title: Artificial intelligence applied to African stock market Abstract: In this study, we attempted to develop an artificial intelligence (AI)-based algorithm that could forecast stock market index values. To explore the behaviour of the AI-derived approaches in economic issues, this research is based on data from stock market indexes of several African nations, to which we used the artificial neural network method. In order to do this, we utilised the data mining techniques procedure, which entails a number of processes, from data preparation and cleaning through model testing utilising test data that does not account for more than 25% of the total data. As a consequence, we were able to create reliable models with accuracy levels that exceeded 94% for forecasting the price of stock indexes. However, these findings suggest that we may improve our ability to model economic issues by using AI approaches. Journal: Int. J. of Management Practice Pages: 463-477 Issue: 4 Volume: 17 Year: 2024 Keywords: stock market; artificial neural networks; ANNs; artificial intelligence; data mining; Fintech; Africa. File-URL: http://www.inderscience.com/link.php?id=139678 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:4:p:463-477 Template-Type: ReDIF-Article 1.0 Author-Name: Jehn-Yih Wong Author-X-Name-First: Jehn-Yih Author-X-Name-Last: Wong Author-Name: Ying-Ying Cheng Author-X-Name-First: Ying-Ying Author-X-Name-Last: Cheng Author-Name: Chia-Ying ChouHua Author-X-Name-First: Chia-Ying Author-X-Name-Last: ChouHua Author-Name: Shih-Hao Liu Author-X-Name-First: Shih-Hao Author-X-Name-Last: Liu Title: Job stress and well-being: the moderating role of pet attachment Abstract: This study aimed to examine the impact of job stress on pet owners' well-being (life satisfaction and emotional exhaustion). It further explored the moderating effect of pet attachment on the relationship between job stress and well-being. For this study, 228 questionnaire responses were collected. Structural equation modelling and multi-group analysis were used for data analysis. The study results revealed that job stress was negatively related to life satisfaction and positively associated with emotional exhaustion. It further found that pet attachment had no significant effect on life satisfaction. Pet owners with strong pet attachments perceived higher emotional exhaustion than those with weaker attachment. Moreover, pet attachment moderated the effect of job stress on life satisfaction and emotional exhaustion. The findings emphasise the importance of human-animal interactions. Accordingly, recommendations for benefit design are provided for enterprises to maintain employees' mental health. Journal: Int. J. of Management Practice Pages: 448-462 Issue: 4 Volume: 17 Year: 2024 Keywords: human-animal interactions; pet attachment; job stress; emotional exhaustion; life satisfaction; well-being. File-URL: http://www.inderscience.com/link.php?id=139697 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:4:p:448-462 Template-Type: ReDIF-Article 1.0 Author-Name: Yousef L.S. Sabbah Author-X-Name-First: Yousef L.S. Author-X-Name-Last: Sabbah Author-Name: Ruzita Jusoh Author-X-Name-First: Ruzita Author-X-Name-Last: Jusoh Author-Name: Suria Zainuddin Author-X-Name-First: Suria Author-X-Name-Last: Zainuddin Title: Organisational climate and managerial performance: the mediating role of goal commitment Abstract: This study empirically examines the role of organisational climate characterised by fairness, innovativeness, and affiliation in increasing managerial performance. Besides, this study also explores the role of budget goal commitment in mediating the relationship between organisational climate and managerial performance. A total of 178 questionnaire surveys were collected from managers at publicly listed companies in Jordan and analysed using Smart PLS. The findings reveal an insignificant positive relationship between organisational climate and managerial performance. This study also found that organisational climate has a positive and significant relationship with budget goal commitment, affecting managerial performance. Hence, goal commitment plays a fully mediating role in the relationship between organisational climate and managerial performance, indicating that organisational climate, directly and indirectly, influences managerial performance through goal commitment. Journal: Int. J. of Management Practice Pages: 251-278 Issue: 3 Volume: 17 Year: 2024 Keywords: organisational climate; managerial performance; budget goal commitment; Jordan. File-URL: http://www.inderscience.com/link.php?id=138168 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:3:p:251-278 Template-Type: ReDIF-Article 1.0 Author-Name: Navneet Gera Author-X-Name-First: Navneet Author-X-Name-Last: Gera Author-Name: Anjali Garg Author-X-Name-First: Anjali Author-X-Name-Last: Garg Author-Name: Swati Rohatgi Author-X-Name-First: Swati Author-X-Name-Last: Rohatgi Title: Determinants of emotional brand attachment in casual dining restaurants Abstract: Frequent dine-out is the latest addition to the lifestyle, resulting in the tremendous growth and competition in the organised segment of the restaurant industry in India. Therefore, only rational factors are not enough for consumers to choose any brand. The concept of brand attachment can also play a crucial role in making consumers choose a particular brand of restaurants. This research aims at empirically examining and validating the antecedents of emotional brand attachment with reference to casual dining restaurants in Delhi-NCR. The research is descriptive and causal in nature. The sample population for the survey is selected through a convenient non-probability sampling method. Primary data is collected through a self-administered online questionnaire. The data is analysed through structured equation modelling approach via measurement and structural model to examine the positive effects of identified variables and emotional brand attachment. The study contributes to the existing literature by advancing the debate on emotional brand attachment and identifying its antecedents in casual dining restaurants. Journal: Int. J. of Management Practice Pages: 279-302 Issue: 3 Volume: 17 Year: 2024 Keywords: emotional brand attachment; casual dining restaurant; brand experience; ideal self-congruency; service quality. File-URL: http://www.inderscience.com/link.php?id=138169 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:3:p:279-302 Template-Type: ReDIF-Article 1.0 Author-Name: Modaffer Ahmed Hussein Author-X-Name-First: Modaffer Ahmed Author-X-Name-Last: Hussein Title: The role of strategic scenarios in health security management: empirical evidence from Iraq in light of the COVID-19 pandemic Abstract: The purpose of this research is to study the role of strategic scenarios in health security management as empirical evidence from Iraq in light of the COVID-19 pandemic. In addition to defining the health institutions' roles in the strategic scenario of health security and determining the level of technical and human preparations for workers in the Kirkuk health directorate through strategic scenarios, one optimistic and the other pessimistic, to confront the coronavirus, questionnaires were used to obtain data from 154 people for the study. The collected data was processed using SPSS software. The results of the research showed that the formulation of the pessimistic scenario had a greater impact on health security management than the optimistic scenario, and the study recommended the necessity of adopting strategic scenarios commensurate with the size of epidemics that could spread in the future in Iraq and the world. Journal: Int. J. of Management Practice Pages: 303-328 Issue: 3 Volume: 17 Year: 2024 Keywords: strategic scenario; health security; coronavirus; COVID-19 pandemic. File-URL: http://www.inderscience.com/link.php?id=138171 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:3:p:303-328 Template-Type: ReDIF-Article 1.0 Author-Name: Swati Bhatnagar Author-X-Name-First: Swati Author-X-Name-Last: Bhatnagar Author-Name: Rajan Yadav Author-X-Name-First: Rajan Author-X-Name-Last: Yadav Title: Determinants of retailer's satisfaction in emerging markets: an integrative SEM-neural network approach Abstract: The retailer is the final point of sales for brands. The performance of the retailer is a function of satisfaction the retailer derives from the trade relationships. The research framework developed to study the retailer-distributor relationship is a fusion of classical channel literature with prominent theories from behaviour-based approaches like power dependence theory and theory of relational norms. A hybrid technique of structural equation modelling (SEM) and neural network (NN) analysis is used for this cross-sectional study with a sample size of 201 grocery retailers in the fast moving consumer goods (FMCG) sector from National Capital Region of Delhi (Delhi NCR). The empirical findings of both SEM and NN reveal that fair treatment, domain issues and communication are major determinants of retailer's satisfaction. This study addresses one major void in channel literature by focusing on determinants of a retailer's satisfaction as there are very few studies which have empirically investigated this important channel relationship. It adds to the literature of relationship selling at the retailer level which has mostly been ignored, particularly in context of an emerging economy. Journal: Int. J. of Management Practice Pages: 356-375 Issue: 3 Volume: 17 Year: 2024 Keywords: communication; dependence; distribution channels; fairness; neural networks; retailer; satisfaction. File-URL: http://www.inderscience.com/link.php?id=138172 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:3:p:356-375 Template-Type: ReDIF-Article 1.0 Author-Name: Anas Ghazalat Author-X-Name-First: Anas Author-X-Name-Last: Ghazalat Title: The effect of accounting practices on bankruptcy risk: evidence from MENA countries Abstract: This study emphasises the importance of researching the interaction effect of using earning management, accounting-conservatism, and tax-shelter over bankruptcy-risk in essentially unfamiliar, emerging markets and non-Western nations. The study analyses data of a sample of 4,878 observations covering the non-financial firms listed in the MENA countries in the period from 2011 until 2019. The results of the robust regression document indicate that earning management practice and tax-shelter proxy play a significant role in increasing the opportunity of bankruptcy risk. In contrast, high accounting conservatism practices were associated with a low level of bankruptcy risk. The nature of accounting practices differs as a result of the heading purpose of these practices which are associated with agency costs and management perspective, hence the effect on bankruptcy risk. These findings contribute to the evidence that the combination of various accounting theories (agency; positive and bankruptcy) will explain the effect of accounting practices on bankruptcy risk. Journal: Int. J. of Management Practice Pages: 329-355 Issue: 3 Volume: 17 Year: 2024 Keywords: bankruptcy risk; accruals; discretionary accruals; tax-shelter; MENA countries. File-URL: http://www.inderscience.com/link.php?id=138175 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:3:p:329-355 Template-Type: ReDIF-Article 1.0 Author-Name: Modaffer Ahmed Hussein Author-X-Name-First: Modaffer Ahmed Author-X-Name-Last: Hussein Title: How strategic vigilance influences on enhancing organisational effectiveness: the mediating role of strategic readiness Abstract: This study aims to explore the mediating role of strategic readiness in the relationship between strategic vigilance and organisational effectiveness and testing the study model in Iraqi industrial organisations and the dissemination of the contents of strategic vigilance therein. A survey (44 items in the context of three major variables) was created to gather data and information from four firms for this purpose using a descriptive-analytical method. The study data was analysed using SPSS version 23. Our findings show that strategic vigilance through strategic readiness has a considerable impact on organisational effectiveness. When compared to the 36% coefficient of determination for the impact of strategic vigilance alone on organisational effectiveness, the percentage of the impact of strategic vigilance through strategic preparedness increased to 54.2%. This is one of the first studies to investigate the interdependence and mediating role of strategic readiness in improving organisational effectiveness. Journal: Int. J. of Management Practice Pages: 478-507 Issue: 4 Volume: 17 Year: 2024 Keywords: strategic vigilance; strategic readiness; organisational effectiveness. File-URL: http://www.inderscience.com/link.php?id=139726 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:4:p:478-507 Template-Type: ReDIF-Article 1.0 Author-Name: Dia Zeglat Author-X-Name-First: Dia Author-X-Name-Last: Zeglat Author-Name: Fayiz Shrafat Author-X-Name-First: Fayiz Author-X-Name-Last: Shrafat Author-Name: Jassim Al-Gasawneh Author-X-Name-First: Jassim Author-X-Name-Last: Al-Gasawneh Title: Assessing the mediating role of employee reciprocity in the link between organisational citizenship behaviour and key job attitudes Abstract: The aim of this paper is to test the impact of organisational citizenship behaviour (OCB) on some key job attitudes that emerged in the service profit chain (SPC) model. To do so, this paper added employee reciprocity (EMREC) which emerged within the social exchange theory (SET) as a mediating factor. Empirical data was collected from 201 service companies using a cross-sectional approach. Smart PLS software was used to check data reliability and validity and to test hypotheses for paths using a structural equation modelling approach. The study findings support the key assumptions of the SPC model by confirming the direct impact of OCB on customer-oriented behaviour (COB) and employee retention (EMPRE). More importantly, this study supported the assumed role of employee reciprocity as a mediator in the link between OCB and some other key job attitudes. Journal: Int. J. of Management Practice Pages: 669-688 Issue: 6 Volume: 17 Year: 2024 Keywords: service profit chain; SPC; social exchange theory; SET; organisational citizenship behaviour; employee reciprocity; customer-oriented behaviour; employee retention. File-URL: http://www.inderscience.com/link.php?id=142035 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:6:p:669-688 Template-Type: ReDIF-Article 1.0 Author-Name: Federica Testa Author-X-Name-First: Federica Author-X-Name-Last: Testa Author-Name: Federico Ceschel Author-X-Name-First: Federico Author-X-Name-Last: Ceschel Author-Name: Alessandro Hinna Author-X-Name-First: Alessandro Author-X-Name-Last: Hinna Author-Name: Rocco Palumbo Author-X-Name-First: Rocco Author-X-Name-Last: Palumbo Title: Does it make sense to manage people 'diversely'? A scoping review on human resource management practices rooted in diversity Abstract: The effectiveness of diversity management relies on its interplay with human resource management practices. Although scholars and practitioners have attempted to unravel the nexus between diversity management and human resource management, extant scientific knowledge is scattered. The article takes steps to fill this gap, delivering a scoping review to map the debate about the interaction of diversity management and human resource management, summarising extant evidence and envisioning avenues for further development. Three electronic databases were queried to assemble relevant contributions. Drawing on an initial dataset of 2,555 records, we arranged a knowledge core of 94 articles. The scoping review enabled us to articulate the attributes that recruitment and selection, training, performance appraisal, and compensation should possess to boost work inclusiveness. Although most contributions address single human resource management practices, inclusiveness requires systematic action to orient people management towards the value of diversity. Future developments should elicit the determinants of an integrated diversity management approach, embedding human resource management in a comprehensive organisational strategy that recognises the distinctive contribution of diversity and inclusiveness to value generation. Journal: Int. J. of Management Practice Pages: 635-668 Issue: 6 Volume: 17 Year: 2024 Keywords: diversity; diversity management; DM; human resource management practices; selection; recruitment; training; performance; compensation; inclusiveness. File-URL: http://www.inderscience.com/link.php?id=142039 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:6:p:635-668 Template-Type: ReDIF-Article 1.0 Author-Name: Pankaj Agarwal Author-X-Name-First: Pankaj Author-X-Name-Last: Agarwal Author-Name: Rajesh Kumar Upadhyay Author-X-Name-First: Rajesh Kumar Author-X-Name-Last: Upadhyay Author-Name: Anuj Author-X-Name-First: Author-X-Name-Last: Anuj Author-Name: Kapil Ahalawat Author-X-Name-First: Kapil Author-X-Name-Last: Ahalawat Author-Name: Ravish Kukreti Author-X-Name-First: Ravish Author-X-Name-Last: Kukreti Author-Name: Abdulla Akhtar Author-X-Name-First: Abdulla Author-X-Name-Last: Akhtar Title: Environmental performance in higher education and green HRM: the mediating role of organisational citizenship behaviour Abstract: This research's prospect is to scrutinise the role of GHRM on the HEI's EP. Additionally, this probe also emphasises the mediating effect of OCBE on the above liaison. The paper pitches a quantitative design using the convenience sampling approach by amassing the data through a structured questionnaire on 488 academics presently employed in HEIs of Garhwal province of Uttarakhand state, India. The data were collected from January until April 2022. Study outcomes empirically display how GHRM lead to EP at a substantial level in HEI background. Further, results also demonstrate that OCBE mediates the liaison amid GHRM and EP. The direct impact amid GHRM and EP was shown to be substantial even when a mediating variable (OCBE) was present. The ingenuity of this study pervades the gap in how OCBE mediates the liaison of GHRM and EP in the higher education setting. The inference of the current research was proficient of corroborating the positive apprehensions of GHRM and OCBE for EP. Journal: Int. J. of Management Practice Pages: 713-734 Issue: 6 Volume: 17 Year: 2024 Keywords: green human resource management; GHRM; organisation citizenship behaviour towards environment; OCBE; environment performance; EP; academicians; higher education institutions; HEIs. File-URL: http://www.inderscience.com/link.php?id=142041 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:6:p:713-734 Template-Type: ReDIF-Article 1.0 Author-Name: Shyam Sundar Kapri Author-X-Name-First: Shyam Sundar Author-X-Name-Last: Kapri Author-Name: Anuj Author-X-Name-First: Author-X-Name-Last: Anuj Author-Name: Ajay Sharma Author-X-Name-First: Ajay Author-X-Name-Last: Sharma Title: Buying behaviour and the mediating effect of travel intention for homestay tourism. An empirical study in Uttarakhand Abstract: The purpose of this empirical study is to investigate the relationship between factors influencing the intention of homestay tourism and the buying behaviour of visitors. Located in India's Northern State of Uttarakhand, this research is being placed. Many homestay operators struggled to keep their businesses afloat because of a dearth of tourists. Social media marketing, eWOM, and safety trust in the destination are all examined in this study to see whether they have an impact on travel intention for homestay tourism. This study used structural equation modelling to test the hypothesis using AMOS v21. The findings depict that all independent constructs significantly influence intention for homestay tourism which affects tourists buying behaviour. The findings of this study will be helpful for researchers, tourists, government, and related agencies for sustainability in the tourism industry. Journal: Int. J. of Management Practice Pages: 735-752 Issue: 6 Volume: 17 Year: 2024 Keywords: social media marketing; SMM; electronic word of mouth; eWOM; safety trust on destination; STD; intention for homestay tourism; IHT; buying behaviour. File-URL: http://www.inderscience.com/link.php?id=142045 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:6:p:735-752 Template-Type: ReDIF-Article 1.0 Author-Name: Shweta Belwal Author-X-Name-First: Shweta Author-X-Name-Last: Belwal Author-Name: Fatma Rashid Al Moqbali Author-X-Name-First: Fatma Rashid Al Author-X-Name-Last: Moqbali Author-Name: Rakesh Belwal Author-X-Name-First: Rakesh Author-X-Name-Last: Belwal Title: Understanding students' attitude and intention towards vocational education and training in the Sultanate of Oman Abstract: The current study investigates the influence of attitudes, subjective norms (SN), and perceived behavioural control (PBC) in understanding the intentions of Grade 11 and Grade 12 (N = 376) students in Oman to join vocational education and training (VET) institutions. The study's objectives were twofold: to assess secondary-school students' attitudes toward vocational education and to investigate their intentions to join VET. A quantitative approach following the partial least square-based structural equation modelling was used. According to the findings, attitudes, PBC, and SNs, exhibit a significant favourable influence on students' intention to join VET. However, some partial invariance to the relationship between attitude, SN, and PBC and intention to join VET was observed. PBC affected male students' intentions and SN affected female students' intentions to join VET. Attitudes and PBC affected rural students' intentions of pursuing VET. Partial invariance in these relationships was also observed while conducting multi-group analyses based on high-low monthly family income and students' high school scores. This study's originality lies in its exploration of gender, regional, and socioeconomic variations in students' intentions to join VET institutions. This offers valuable insights for tailored interventions and policy development in Oman's VET sector. Journal: Int. J. of Management Practice Pages: 689-712 Issue: 6 Volume: 17 Year: 2024 Keywords: attitude; subjective norms; SN; perceived behavioural control; PBC; intention to join; vocational education. File-URL: http://www.inderscience.com/link.php?id=142072 File-Format: text/html File-Restriction: Access to full text is restricted to subscribers. Handle: RePEc:ids:ijmpra:v:17:y:2024:i:6:p:689-712